Verified review
10/10 Excellent
Todd J.
22 Jun, 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Excellent, Luxury Family Resort
My family of 6 (my wife and I and 4 adults kids / SO’s) stayed in the 3 BR Grand Luxxe Spa suite in building 3. We stayed in early June, at a time when the resort was about 60-70% full. Here’s my rundown of the room and resort.Overall: This is a luxury level resort for 99.9% of the people on earth. The grounds are a beautiful jungle, the Grand Luxxe rooms are perfect, and the pools and dining facilities are very good. For comparison, we are long time Marriott owners and this resorts is way, way better than any MVC resorts we’ve ever stayed at. The 3BR Grand Luxxe was perfect for us. Each BR had its own bath, which were generous in size, the kitchen area was large (although we didn’t cook!) and the family room area was perect in terms of couches, chairs, tables, etc. The outdoor patio with pool was also fine, however we were on the lower level so we only saw jungle (and frogs and the little monkey things). The finishes in all the areas were marble or other solid surface which was nice and the beds seemed fine. Living room furnature was a little lightweight, but that made no practice difference to us. Maid service was both on time and accommodating (daily) and there were up-to-date washer and dryer down the hall from our room. (In room W/D would be a nice addition). The best part of the room was our concierge Diego who was absolutely incredible. We saw him multiple times a day and he made sure everything we needed was perfectly coordinated.
Stayed 7 nights in Jun 2025