Bear Elegance | Newly Built, Private Heated Pool + Pet Friendly

Thank you for sharing this thoughtful review and for your kind words about the cabin. We are glad you enjoyed the amenities and pool towels, and that the door alarm, while unexpected, still added a fun memory to your stay. Your feedback is appreciated, and we hope to welcome you back in the future.

Thank you for sharing your experience and for the kind words about the cabin. We’re sorry the indoor pool temperature affected your grandson’s enjoyment, and we understand how disappointing that must have been. Your feedback is very helpful, and we’ll review the pool settings and maintenance procedures with our team. We’re glad the rest of your stay was fantastic and hope to welcome you back for an even better visit.

We're delighted to hear that the cabin provided a perfect setting for your family retreat. Thank you for choosing our property for your getaway. Your feedback is truly appreciated.

Thank you for your positive feedback on the location and cleanliness of the property. We strive to provide a comfortable experience.

Thank you for your positive feedback! We are glad you enjoyed the clean and cozy cabin. We apologize for the issues with the pool but are pleased they were resolved promptly. We appreciate your recommendation and hope to welcome you back soon.

Thank you for sharing your feedback. We sincerely apologise that certain areas didn't meet the experience you expected. Upon review, we don't see where you contacted our 24/7 Guest Services Team to report any issues. Here at Jackson Mountain Rentals, we have local Property Managers who can address any issues reported quickly to ensure your stay gets back on track as soon as possible. We have documented and shared comments and suggestions with our Operations Team and the Owner for review. Your perspective matters deeply, and your comments will guide our efforts to ensure the property receives the updates and care it needs. Thank you again for your honest and thoughtful review. We hope there may be an opportunity in the future to welcome you back to an experience that reflects both the value you expect and the comfort you deserve. Your Jackson Mountain Team

Thank you for sharing your feedback. We sincerely apologize that your stay did not meet expectations, as we strive to provide every guest with a seamless and enjoyable experience. Upon review, we see where you reported some concerns to our 24/7 Guest Services Team. Regarding the pest issue, treatment was completed after your departure per your request to ensure the safety of our team and your pet. We regret the pool was not immediately available, though a vendor was dispatched promptly to resolve the issue. Concerns regarding privacy and window coverings were not reported during your stay; had we been made aware, our Operations Team would have addressed them promptly. We understand the importance of clear and timely communication and apologize if ours made you feel your concerns were not prioritized. Your feedback is invaluable and has been shared with our team to help prevent similar issues in the future. We hope to have the opportunity to welcome you again and regain your trust.