It was great once we were able to get in. Awful communication with host company when we had a problem checking in. The check-in instructions left one number off the entrance code, which of course, caused us to be unable to open the door. (We didn't figure this out until we finally talked to someone - we just thought the code was totally wrong.) We arrived at 5:30pm with a car full of perishable groceries that we had just bought from a local supermarket and weren't able to get in for about an hour. Two of the numbers given to contact the hosting company just rang with no voicemail option. We left a voicemail at the company's office, which was closed because it was after office hours. We contacted VRBO directly to see if they could help us get in touch with the host, but they couldn't get in touch with anyone either. Finally, we found a number to the on-call representative, left him a message, and he ultimately called us back, but it was nearly an hour after we got there.