The host did not greet us, however a very pleasant surrogate/neighbor did. We didn't have any concerns at that time. However, two big concerns came up. The first was the lack of hot water. Even after running the hot water for 20 minutes, we could not get enough warm water for a comfortable bath or shower. So, we took sponge baths both days. Contacting the host at that time would have been unlikely to result in a plumber to fix the problem. We only stayed two days, so we made do. The second concern was the very loud clanging noise every time the radiators came on. It resulted in two nights of very disturbed sleep. We are familiar with radiator heaters, but the noise these made was excessive. and went on and off all day and night.Otherwise, the rental was well appointed and in a good location for our purposes.