Apartment

Genteel Home Huertas

Photo gallery for Genteel Home Huertas

A spacious living room with a high ceiling, a television mounted on the wall, and a dining area with a table and chairs.
A modern kitchen with white cabinetry, a stainless steel sink, a microwave, a kettle, and a coffee maker on a small table.
A modern living room with a white sofa, a black coffee table, and a white armchair. There is a painting on the wall and a lamp on a side table.
A hotel room with a large bed, two bedside tables with lamps, a mirror, and a bathroom with a sink and shower.
A hallway with a white door, a small table with a vase of flowers, and a mirror with a decorative frame.

Reviews

9.2 out of 10
Wonderful

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Close to National Prado Museum

Popular amenities

  • Balcony
  • Air-conditioning
  • Refrigerator
  • Internet
  • Washing machine
  • Bathtub

Explore the area

View in a map
Madrid, Community of Madrid
  • Place, Plaza de Santa Ana
    ‪5 min walk‬
  • Place, Gran Via
    ‪8 min walk‬
  • Place, Puerta del Sol
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Rooms & beds

2 bedrooms (sleeps 6)

Bedroom 1

2 Single Beds and 1 Double Sofa Bed

Bedroom 2

1 Double Bed

2 bathrooms

Bathroom 1

Toilet · Shower only

Bathroom 2

Bathtub · Toilet

Spaces

Kitchen
Balcony

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About the area

Madrid

Madrid Centro, a neighbourhood in Madrid, is home to this apartment. Plaza de Cibeles and Puerta de Alcalá are notable landmarks, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena.
Map
Madrid, Community of Madrid

What's nearby

  • Plaza de Santa Ana - 5 min walk - 0.4 km
  • Museo Nacional Centro de Arte Reina Sofía - 7 min walk - 0.6 km
  • Gran Via - 8 min walk - 0.7 km
  • Puerta del Sol - 10 min walk - 0.8 km
  • Plaza Mayor - 11 min walk - 1.0 km

Getting around

  • Anton Martin Station - 5 min walk
  • Madrid Atocha Station - 12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪La Maripepa Cervecería - ‬1 min walk
  • ‪Los Rotos - ‬1 min walk
  • ‪Cervecería El Diario - ‬1 min walk
  • ‪Osom Coffee Cantine - ‬1 min walk
  • ‪La Dolores - ‬1 min walk

Frequently asked questions

Is Genteel Home Huertas pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Genteel Home Huertas?

As of 27 Oct, 2026, prices found for a 1-night stay for 2 adults at Genteel Home Huertas on 29 Jan, 2027 start from S$2,404, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Genteel Home Huertas?

Check-in begins at 3:00 PM.

What time is check-out at Genteel Home Huertas?

Checkout is at 11:00 AM.

Where is Genteel Home Huertas located?

Located in Madrid Centro, this apartment building is within a 10-minute walk of Paseo del Prado, National Prado Museum and El Retiro Park. Gran Via and Puerta del Sol are also within 10 minutes. Anton Martin Station is only a 5-minute walk and Estación del Arte is 8 minutes.

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 56 out of 78 reviews
Rating 8 - Good. 16 out of 78 reviews
Rating 6 - Okay. 3 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 2 out of 78 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

9.8/10

Check-in

9.8/10

Communication

9.8/10

Location

9.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location
Stayed 3 nights in May 2026
Response from VrboOwner on 10 Jul, 2026
Dear Harold, Thank you, we hope to have the pleasure of welcoming you and your family back in the future. Best regards, Quality department.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
The apartment is large and spacious, for a family it has a separate space for the kids with their own bathroom. It is located close to restaurants, bars, shops and museums. 5 stars! I’d give it more if possible. We felt at home and comfortable! It was great!
Stayed 13 nights in Aug 2026
Response from VrboOwner on 29 Aug, 2026
Dear Oscar, Thank you very much for such a wonderful review. We are particularly happy to know that the spacious layout of the apartment made your family stay comfortable and enjoyable. It is also great to hear that the location helped you make the most of your visit. Knowing that you felt at home is one of the best compliments we could receive. We would be delighted to welcome you back again in the future. Kind regards. Quality Department
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Perfect location, easy to work with, and a comfortable place. Would certainly book again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Fantastic flat in great location!
Stayed 3 nights in Feb 2026
Response from VrboOwner on 4 Apr, 2026
Dear Thomas, Thank you so much for your kind words. We're thrilled to hear that you enjoyed the flat and its fantastic location. We hope to have the pleasure of welcoming you again soon. Best regards Quality Department
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Excellent location to walk to restaurants, the Prado, Retiro Parque, Atoche train station, Plaza Mayor, Royal Palace and more! Our host arranged transportation for us from the airport and met us at the property on time. Very good water pressure in both bathrooms and kitchen, and we used the clothes and dish washers with no problem. At nights, sometimes you will hear noise from the streets, but it’s solved by closing bedroom doors. We are a family of 4, had a wonderful time and plan to return!
Stayed 6 nights in Jul 2026
Response from VrboOwner on 18 Aug, 2026
Dear Magdalena, Thank you very much for sharing your experience. We are glad you enjoyed the apartment’s excellent location, its comfort, and our transfer and welcome service. It will be a pleasure to welcome you and your family back on your next visit to Madrid. Kind regards Quality Department
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Beautiful apartment in a perfect location! We walked to everything we wanted to see, do and eat!
View from the window
Quiet morning - soon it will be busy with people!
Tumeric latte from cafe next door! Highly recommend!
Walk to Prado Museum
Stayed 2 nights in Feb 2026
Response from VrboOwner on 19 Mar, 2026
Dear Betsy, Thank you for sharing your feedback. We are pleased to know that the apartment and its location helped make your stay so comfortable and enjoyable, allowing you to easily explore everything the city has to offer. We look forward to welcoming you again on a future visit. Kind regards.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
Host very easy to work. Apartment very spacious and a great location.
Stayed 7 nights in Jan 2026
Response from VrboOwner on 10 Feb, 2026
Dear Mr Jeff, Thank you very much for your feedback. We are pleased to know that you found our team easy to work with and that you appreciated both the spaciousness of the apartment and its location. We would be delighted to welcome you again in the future. Best regards, Quality Department
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful stay in Madrid

Beautiful apartment. Great location.
Stayed 4 nights in Jul 2023
Response from VrboOwner on 23 Aug, 2023
Dear Kimberly. Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we'd be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination. Quality Department.
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great area to get around very close to the Prado 3 minute walk. I would suggest having coffee and water apond arrival, since most people are coming in from a long flight.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Check-in, communication, location
We stayed in Madrid for 2 weeks and the best part of this property is its location. We loved how central and convenient it is to so many restaurants, shopping, El Prado and beautiful El retiro park. Another requirement for us was air conditioning and this apartment had it in the main areas and bedrooms. The bedrooms are a bit dark, but the living room has direct sunshine from 2 large windows. There are bars directly outside the front of the apartment but the sound didn’t reach the bedrooms and we were there during the World Cup celebrations (chanting and honking for 2 days past 3 AM-fun to experience). The pictures are out of date and I would say the furniture and apartment is a bit tired. The couches need a slip cover (white couches in a rental are hard to keep white) and the molding and walls could use a paint job. The kitchen is equipped with all the basics. They also came in and refreshed the towels and sheets twice during our 16 day stay and that was a definite plus.
Stayed 16 nights in Jul 2026
Response from VrboOwner on 11 Aug, 2026
Dear Nerina, Thank you for sharing such detailed feedback about your stay. We are pleased to know that you especially enjoyed the apartment’s central location, the air conditioning throughout the property, and the linen and towel refreshes provided during your extended stay. We also appreciate your comments regarding the condition of the furniture, walls, and the current photographs. Your observations are very valuable to us, and we will take them into consideration as we continue reviewing and improving the apartment. Thank you again for choosing Genteel Home for your stay in Madrid. Kind regards. Quality Department.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Comfortable Huertas Apartment

Very nice, spacious apartment in great neighborhood! Close to everything.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy
We had a great time. Apartment is located on Calle de Huertas which is lined with many shops and restaurants and is within walking distance of several famous plazas as well as the Gran Via. Host is very attentive and procured transportation to and from the airport (Not free).
Aqueduct in Segovia
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fabulous apartment in best barrio of Madrid

This apartment is fabulous in design and space! in the best area of Madrid, barrio de las letras, with tapas bars, cocktail bars, churros cafes, super market, kids playgrounds, museums, boutique shops, galleries, retiro park, history and fun all at your doorstep.
Stayed 4 nights in Jun 2022
Response from VrboOwner on 20 Jun, 2022
Dear James, thank you very much for your kind feedback. We are delighted that our superior location was a highlight of your stay. We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Aija T. Quality Department
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect location and size for our family

This property exceeded my expectations in regards of location. We were in the heart of Madrid, across from the Prado museum and a short walk to many restaurants and sightseeing options. The property manager made the check in and check out process simple and were very available for questions and support. The apartment comfortably accommodated our family of five. I would rent this property again if visiting Madrid in the future.
Stayed 3 nights in Dec 2024
Response from VrboOwner on 27 Jan, 2025
Dear Enith, thank you for taking the time to share your review. We are glad to hear that the apartment's location exceeded your expectations and that you were able to enjoy all that Madrid has to offer. We are also pleased that the check-in and check-out process was smooth and that the apartment was comfortable for your family. We appreciate your valuable feedback and hope to have the pleasure of hosting you again in the future. Quality Department
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good and quiet location in the great Las Huertas street. Supermarket, bars and restaurants nearby. Huge apartment. Very comfortable for all of us. Nice thick and BIG towels One drawback is that the AC was a little weak on the back room.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect location

The place was surprisingly big for being right in the middle of town. The balcony windows were wonderful to have open in the evenings to see the streets and get a breeze. The street below does get noisy at night, but you can’t hear it in the bedrooms. Genteel Home Apartments (the rental company) was very helpful - even helped set up pick up and drop offs at the airport - and gave us recommendations of places to eat. We could walk to the park and the art museum in less than 10 mins.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location, listing accuracy

Calle Huertas

The apartment was in a great neighborhood, walkable to most of the things we wanted to see and do. It was nicely decorated and comfortable. Some of the furniture and bed linens were a bit worn. Although usually we were awoken by stairway noise and a pulsing base beat in the midnight/early am hours several times (from a club next door?)
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wedding

We stopped in Madrid did a few days before a wedding . The location of the apartment is perfect - a short walk to the Prado. Botanical Gardens etc. The neighborhood is charming with lovely little cafes serving excellent food The apartment was spotless and ideal for two couples - with two en suite bedrooms Recommend!
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Superb

The apartment was spacious( good for a family of 4 or two couples), clean and well equipped. It is located within a walking distance to most Madrid's attractions and Atocha train/metro station. Although the neighbourhood is busy at night, the bedrooms are in the back and nights are very quiet. There are hundreds of great restaurants in the area. The streets are safe.The management was great to deal with and I would highly recommend this property to anyone planning a visit to Madrid.
Stayed 14 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment was lovely and provided more than enough space for our family of 5 (all adults/teens). Check-in and check-out were easy and the location was very convenient to lots of restaurants, shops, Plaza del Sol, and the Prado.Two items to note --1) The secondary bathroom provides little to no privacy, as there is only art-adorned see-through glass separating the bathroom from the sleeping area.2) The apartment is over or adjacent to a nightclub that stays open very late. Some noise can be heard from the primary bedroom and living room, but it was not overly terrible.
Stayed 3 nights in Dec 2025
Response from VrboOwner on 28 Jan, 2026
Dear Shannon, Thank you very much for your detailed review. We’re glad to hear that you enjoyed the apartment, its spaciousness, and convenient location, and that check-in and check-out were smooth. We also appreciate your constructive comments regarding the secondary bathroom and the noise from the nearby nightclub. Your feedback is very valuable and helps us improve the experience for future guests. It was a pleasure hosting you, and we would be happy to welcome you again. Best regards
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great apartment, great location and AMAZING property manager

First and most important, Catalina was wonderful to work with. She patiently answered my questions and arranged rides for us, no small task given we were a family of 4 adults with lots of luggage. Secondly, the apartment was both spacious and in a great location! We were able to walk everywhere, and had lots of great food options nearby. Only negative was the bar music one night but that could only be heard in one bedroom. Overall, we loved the apartment!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great vacation in Madrid !

We had a great stay in this property! The property was in a great location, with many restaurants and bars nearby. We were close to many of Madrids must see sites. Check in was smooth and fast. Property although as pictured it was weathered the storm of many visitors. Some updates are needed but that will not ruin any ones vacation. More towels are needed but the kitchen is well appointed and the washer was a plus. There is no dryer but with the heat, clothes dried within a couple hours
Stayed 6 nights in Jul 2022
Response from VrboOwner on 29 Jul, 2022
Dear Billy, thank you very much for choosing our apartment and for taking the time to share your review about your stay. We highly appreciate your detailled comments, they help us to understand how our guests experience their stay with us. We hope we to see you on your future trips to Madrid. Aija T. Quality Department
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, location

Great location and host, photos not up to date

Apartment is very well situated - 10 min walk from train station. Host is fantastic and very communicative. Lots of great restaurants in the neighborhood. The downside is that the photos aren’t how we found the place / it is much more worn down, or less pristine, that you’d think from the pictures. I wouldn’t say anything was terrible, but it doesn’t quite look like what you see.
Stayed 3 nights in Mar 2025
Response from VrboOwner on 24 Apr, 2025
Dear Alex, thank you very much for your feedback and for highlighting the convenient location, the nearby dining options, and the quality of our communication—it’s truly appreciated. We’re glad that overall your experience was positive, and we also thank you for sharing your impressions regarding the appearance of the apartment. While we strive to ensure that our photos accurately represent the space and that our accommodations are well maintained, we understand that perceptions can vary based on individual expectations. Your comments will certainly be taken into consideration as we continue working to improve both our presentation and guest experience. We hope to have the opportunity to welcome you again in the future. Quality Department.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Highly Recommend

The apartment is exceptional - it has two separate suites that are both very private and a large, comfortable living room and dining room. The location is ideal - out the door are markets, cafes, bars, etc. Anything for food or drink you can find within a few blocks walking distance. About 3/4 of a mile walk is the Puerta del Sol and the metro station so easy to hop onto metro if needed! The host was very quick to respond, provided clear instructions for check in and was available to meet when we arrived. Highly recommend for a stay in Madrid!
Stayed 4 nights in Sep 2023
Response from VrboOwner on 8 Oct, 2023
Dear Kerrie, Thank you immensely for sharing your positive experience during your stay in our apartment in Madrid. We are thrilled to learn that the apartment's layout, with its two private suites and spacious common areas, met your expectations and added to your comfort. We always strive to ensure our guests have a seamless experience from check-in to departure. We sincerely appreciate your high recommendation and hope to welcome you back in the near future. Quality Department
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, location

Madrid VRBO

The property is in a great location. Bedroom on the west side was prone to noise from the stairs and upstairs apartment making it difficult to sleep at night. For a 5-night stay, only 5 towels provided, and toiletries were not sufficient. Stains from previous stays were evident in the sofas and cushions. Deep steam cleaning is necessary for sanitation safety.
Stayed 5 nights in Jun 2023
Response from VrboOwner on 14 Jul, 2023
Dear Alejandro. Thank you for your review of your recent stay with us. We are delighted to hear that you enjoyed your time at our apartment and appreciate your positive feedback. We apologize for any inconvenience caused during your stay and assure you that we will take the necessary steps to address your concerns. Thank you again for your review, and we look forward to welcoming you back soon. Quality Department.
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