Nice Apartment with Sea Views · UHC SCALA MAR 268

Dear Mr Sawkins, Thank you for taking a few minutes to share your positive experience in our accommodation. Your comments are very appreciated, it is thanks to them that we can detect our weaknesses and at the same time, make improvements to our service. We remain at your disposal and hope to welcome you again in the near future when you will be able to see all the improvements that have taken place. Best regards, Raúl Altamirano (UHC Reservations Manager)

Dear customer, We greatly appreciate you choosing UHC for your stay. We hope to see you again soon. Kindregards, Carolina

Bonjour Marion, Merci beaucoup pour votre évaluation de 10! Nous sommes ravis d'apprendre que vous avez trouvé l'appartement propre et bien placé, et que notre agence a répondu rapidement à vos besoins. Nous prenons note de vos suggestions. Vos commentaires sont précieux pour nous aider à améliorer nos services. Nous espérons vous accueillir à nouveau lors de votre prochain séjour. Cordialement, Raúl (Universal Holiday Centre)

Gracias, Loris, por tu evaluación positiva. Hemos tomado nota de tu comentario para mejorar el alojamiento ¡Esperamos tener el placer de darte la bienvenida de nuevo muy pronto!

Dear Mrs Kate, Thank you for taking a few minutes to share your experience in our accommodation. Despite the inconveniences, we are pleased that it was mainly positive and you rate us with 4 stars. Your comments are very appreciated, it is thanks to them that we can detect our weaknesses and at the same time, make improvements to our service. Be assured that the necessary measures will be implemented in order to improve the quality of the services mentioned. As you yourself indicate this apartment is in a privileged situation in the heart of the tourist centre of Salou, on the first line of the beach and with all the services within walking distance, unfortunately, this also entails some small inconvenience if you are looking for maximum tranquillity. The apartment is sold without the airco facility but it is a good improvement. We will check with the owner the possibility to install it for next year.We remain at your disposal and hope to welcome you again in the near future when you will be able to see all the improvements that have taken place. Best regards, Raúl Altamirano (Universal Holiday Centre Reservations Manager)

Apreciada Sra García, En primer lugar, agradecerle que se haya tomado unos minutos para compartir su experiencia en nuestro alojamiento. Valoraciones como la suya nos animan a seguir trabajando duro para conseguir la total satisfacción de nuestros clientes. Esperamos poder volver a tenerles muy pronto con nosotros disfrutando de todas las ventajas como cliente habitual. Un saludo muy cordial de todo el equipo de UHC. Raúl Altamirano Director de Reservas

Sehr geehrte Frau Dreger, Vielen Dank für Ihr Feedback und Ihre freundlichen Kommentare. Wir freuen uns sehr, dass Sie die Unterkunft und Ihren Aufenthalt genießen. Und bedauern, dass Sie uns die Störung durch die Nachbarn nicht mitteilen, da wir mehr als bereit sind, zwischen Mietern (und Eigentümern) zu vermitteln, wenn es Probleme beim Zusammenleben gibt. Die maximale Zufriedenheit aller unserer Kunden hat für uns oberste Priorität. Wir hoffen, Sie bald wieder in den Genuss aller Vorteile eines Stammkunden zu kommen. Mit freundlichen Grüßen, Raúl Altamirano Reservation Manager ________________________________________________ Dear Mrs Dreger, Thank you for your feedback and kind comments. We are really pleased that you are enjoying the accommodation and your stay. and regret that you don't communicate us the disturbance from the neighbours as we are more than willing to mediate between tenants (and owners) if there are any problems of coexistence. The maximum satisfaction of all our customers is our top priority. We hope to see you soon again enjoying all the benefits of being a repeating customer. Best regards, Raúl Altamirano Reservations Manager