Communication was great. While we did not need to reach the host during our stay, we were provided phone numbers/methods by which to reach her if needed. This was our first time to the area & she had great suggestions for us (hikes, restaurants, etc) Overall, the house was clean & comfortable. There were plenty of dishes, cups, utensils for meals & various pans were also available. Dish soap/dishwasher soap was provided (thank you) We were thankful to have a washer/dryer and detergent in case we needed it along with extra toilet paper, paper towels & plenty of bath/hand towels. What was different than the other VRBOs in which we've stayed was that there was no bar soap/shampoo for showering. Most places have some trial sizes for us to get by until we can hit the grocery store. I'm not saying this is a negative, just something we noticed as different than most places. Hand soap in the bathrooms/kitchen was plentiful and appreciated. The house is very cozy! There's plenty of room to spread out (we had 6 adults and didn't feel crowded). The location is perfect; beds are comfortable; rooms are big; we'd stay again for sure!