North Topsail Condo - Steps to Beach!

Hi Lisa, we're glad you enjoyed the furnishings, responsive communication from the owner, and well-stocked kitchen. That said, we’re sorry to hear that other aspects of your stay fell short of your expectations. We passed your comments along to the homeowner, and they wanted to clarify the following:– The cleaning team consistently provides a high standard of service and takes pre-stay photos for quality control. After reviewing those, the unit appeared clean at arrival, and no debris or sand was noted.– Extreme heat during your visit contributed to cooling challenges in one bedroom and affected the functionality of the keypads. Our guest contact assisted with access and provided an alternative key to help get you settled.– This was the first report about the balcony door not working properly. It appears to need maintenance and lubrication, which we will look into. The remaining maintenance items you noted have been noted as well.– Beach conditions in this area change frequently with the tides, and while access can vary depending on time of day, the listing includes a map so guests can research the area before booking.Thanks for your feedback as we work to keep raising the bar for future guests.