2/10 Horrible
Shell H.
2 de feb de 2026
WORST HOST EVER!! We were on the property 3 hours.We booked a 7-night stay. After moving in, we tried to set the A/C temperature but discovered that the THERMOSTAT WAS ELECTRONICALLY LOCKED at a preset value & we couldn’t change it. We contacted the host & she told us that she WOULD NOT HELP US by either sending someone to unlock it or give us access to the settings. She stated “Unfortunately, this location does not have a thermostat that allows me to adjust it like that.” IT GETS WORSE! She went on to say “This coming Monday is supposed to be exceptionally cool here so you may choose to open the windows”. SERIOUSLY? She expected us to regulate the temperature, for an 8-day stay, by opening & closing the windows? We do not sleep w/ OPEN, UNLOCKED WINDOWS; this is a SERIOUS SAFETY CONCERN & it is COMPLETELY INAPPROPRIATE for a host to make that recommendation. She also stated “..it is not required for a host to say that they lock the thermostat..”. During our stay, the official temperatures ranged from 38-83 degrees F.Space limitation here will not permit me to address the host’s instructions related to QUESTIONABLE WATER QUALITY. VRBO CONFIRMED that her listing DID NOT state that the temperature would be preset & not changeable by the guest. VRBO called & emailed the host & she did not answer. VRBO asked us to stay another hour to get a reply from her…it never came & we left. She refused our refund request.This host MISREPRESENTS THE PROPERTY by omitting key details.

Shell H.
Se alojó 7 noches en enero de 2026


































