Casa entera

Mountain Home, cubierta de segundo piso con jacuzzi privado y vistas a la montaña

Galería de imágenes de Mountain Home, cubierta de segundo piso con jacuzzi privado y vistas a la montaña

Zona de estar
Bañera de hidromasaje al aire libre
Bañera de hidromasaje al aire libre
Miscelánea
Miscelánea

Comentarios

9,4 de 10
Excepcional
3 habitaciones3 baños8 huéspedes178.4 metros cuadrados

Servicios populares

  • Bañera de hidromasaje en las instalaciones
  • Aparcamiento en garaje disponible
  • Se admiten mascotas
  • Cocina
  • Lavadora
  • Porche o patio

Echa un vistazo a la zona

Ver en el mapa
Keystone, CO
  • Place, Estación de esquí de Keystone
    ‪A 10 min a pie‬
  • Place, Keystone Lake
    ‪A 13 min a pie‬
  • Place, Telesquí River Run Gondola
    ‪A 17 min a pie‬

Habitaciones y camas

3 habitaciones (capacidad para 8 personas)

Habitación 1

1 cama de matrimonio grande

Habitación 2

1 cama de matrimonio

Habitación 3

1 sofá cama doble y 1 litera individual

3 baños

Baño 1

WC · Solo ducha · Bañera con hidromasaje

Baño 2

Bañera · WC · Solo ducha

Baño 3

WC · Solo ducha

Otros espacios

Porche o patio
Cocina
Comedor

Acerca de este alojamiento

Mountain Home, cubierta de segundo piso con jacuzzi privado y vistas a la montaña

Esta casa independiente tiene 1,920 pies cuadrados y tiene 3 dormitorios y 3 baños y capacidad para 8 personas. Cuenta con techos abovedados y una cubierta de segundo piso con una bañera de hidromasaje privada y hermosas vistas a la montaña. La cocina tiene encimeras de granito y electrodomésticos de acero inoxidable. El sótano den tiene un patio walk-out con acceso a greenspace. Hay lavandería privada y un garaje privado.

Con una hermosa decoración y madera en todo, usted tiene la sensación de una casa de montaña. Suba las escaleras hacia la entrada principal con un armario y un banco para su comodidad mientras va y viene durante todo el día. El salón cuenta con una gran chimenea con piedra envolvente y un televisor de pantalla plana. Grandes ventanales permiten la luz natural a la corriente y las puertas francesas conducen a la terraza privada. En la terraza se le ofrece una bañera de hidromasaje privada y vistas panorámicas a la montaña. También hay asientos y una parrilla privada.

La cocina de tamaño completo está equipada con utensilios de cocina y vajilla para hacer una comida lejos de casa y cuenta con encimeras de granito y electrodomésticos de acero inoxidable. El comedor asientos seis y hay un bar seco cerca. El baño de invitados de la planta principal está justo al lado de la sala de estar. Todos los baños están equipados con toallas y un suministro inicial de artículos de tocador. El lavadero privado también está en la planta principal. Cuenta con una nueva lavadora y secadora de tamaño completo. Para su comodidad, se proporciona jabón para la ropa.

El amplio dormitorio principal está arriba en el desván. Cuenta con una cama doble grande, TV de pantalla plana y zona de estar. Los techos abovedados ofrecen una sensación abierta y una ventana adicional para la luz natural. El baño tiene una ducha a ras de suelo con azulejos y una bañera.

En la planta baja, en el nivel inferior, hay dos dormitorios de invitados. El primer dormitorio de invitados cuenta con una cama queen-size y un televisor de pantalla plana. El segundo dormitorio de invitados también puede servir como una guarida. Tiene una litera y una sección con un sofá cama tamaño queen. Sábanas y mantas adicionales están en un armario. También hay un televisor de pantalla plana y un patio sin salida con acceso a greenspace. El baño de visitas en este nivel tiene un tocador de lavamanos y una combinación de ducha / bañera.

MEJOR SERVICIO DE INVITADOS: tenga la seguridad de que esta casa está administrada profesionalmente. Brindamos servicios de limpieza, mantenimiento regular, servicio de bloqueo y servicio de llamadas de emergencia 24/7.

CHECK-IN & CHECK-OUT: el check-in regular es a las 4 p. metro. y el check-out regular es a las 10 a. metro.

MEJOR PRECIO GARANTIZADO: Si encuentra una oferta mejor en el momento de realizar la reserva en una propiedad comparable, bríndenos evidencia clara y venceremos esa oferta en un 10%.

DESCUENTOS QUE USARÁ: Como huésped de Summit County Mountain Retreats, puede aprovechar los descuentos que incluyen alquiler de esquís, transporte terrestre, alquiler de bicicletas, paseos a caballo y más. Después de la reserva, recibirá un enlace a todos nuestros descuentos.

Protéjase de las estafas: solo aceptamos pagos con tarjeta de crédito (Visa, Mastercard, Discover). El pago con tarjeta de crédito lo protege de muchas estafas en línea. Nunca le pediremos que transfiera dinero, nos envíe dinero por correo o le envíe un cheque de caja o un giro postal.

Añade las fechas para ver los precios

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:30
Edad mínima para alquilar: 26
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

Se admiten mascotas de menos de 23 kg cada una (2 mascotas máximo)
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Fumadores

No se permite fumar

Información importante

Otros detalles

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.

Información sobre la zona

Keystone

Esta casa de vacaciones se encuentra en Keystone. Estación de esquí de Keystone y Área de esquí Arapahoe Basin son excelentes opciones para los que buscan unas vacaciones activas, mientras que los que prefieran las compras no pueden perderse Main Street. ¿Te apetece disfrutar de un evento especial? Puedes buscar el calendario de Keystone Tennis Center. Si quieres opciones para una noche diferente, Dillon Amphitheater es un buen punto de partida. Reserva algo de tiempo para explorar la naturaleza realizando actividades como las rutas a pie o en bicicleta.
Mapa
Keystone, CO

Qué hay en los alrededores

  • Estación de esquí de Keystone - A 10 min a pie - 0.9 km
  • Telesilla Peru Express - A 10 min a pie - 0.9 km
  • Keystone Lake - A 13 min a pie - 1.2 km
  • Keystone Conference Center (centro de convenciones) - A 15 min a pie - 1.3 km
  • Telesquí River Run Gondola - A 17 min a pie - 1.4 km

Cómo moverse por la zona

  • Broomfield, CO (BJC-Metropolitano de las Montañas Rocosas): a 102 min en coche

Restaurantes

  • ‪Keystone Summit House - ‬A 31 min en coche
  • ‪Lime - ‬A 16 min a pie
  • ‪Bighorn Bar & Bistro - ‬A 2 min en coche
  • ‪Kickapoo Tavern - ‬A 17 min a pie
  • ‪Steep Brewery (Village Location) - ‬A 17 min a pie

Preguntas frecuentes

¿En Mountain Home, cubierta de segundo piso con jacuzzi privado y vistas a la montaña se aceptan mascotas?

Sí, las mascotas pueden quedarse en este alojamiento, con un máximo de 2 en total, siempre y cuando no pesen más de 23 kg.

¿Cuánto cuesta alojarse en Mountain Home, cubierta de segundo piso con jacuzzi privado y vistas a la montaña?

A fecha de 28 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Mountain Home, cubierta de segundo piso con jacuzzi privado y vistas a la montaña el 22 de ago de 2026 son de al menos 223 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿A qué hora se realiza la entrada en Mountain Home, cubierta de segundo piso con jacuzzi privado y vistas a la montaña?

Hora de inicio del registro de entrada: 16:30.

¿A qué hora se realiza la salida en Mountain Home, cubierta de segundo piso con jacuzzi privado y vistas a la montaña?

La salida se realiza a las 10:00.

¿Dónde se encuentra Mountain Home, cubierta de segundo piso con jacuzzi privado y vistas a la montaña?

Esta casa de vacaciones de Keystone se encuentra a quince minutos a pie de Estación de esquí de Keystone, Telesilla de Discovery y Telesilla Peru Express. Magic Carpet y Keystone Lake también están a menos de 2 kilómetros.

Comentarios

9,4

Excepcional

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
85 comentarios de un total de 112 con una puntuación de 10 - Excelente
17 comentarios de un total de 112 con una puntuación de 8 - Bueno
6 comentarios de un total de 112 con una puntuación de 6 - Normal
3 comentarios de un total de 112 con una puntuación de 4 - Mediocre
1 comentarios de un total de 112 con una puntuación de 2 - Horrible

9,2/10

Limpieza

9,8/10

Llegada

9,8/10

Comunicación

9,8/10

Ubicación

9,6/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Lynne F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We had a great time! The house was comfortable for our group of 5 and dogs. The hot tub and fire table area had the most spectacular view! Truly priceless! Thank you!
Se alojó 3 noches en marzo de 2026
Respuesta de VrboOwner el 7 de abr de 2026
We are so glad you enjoyed your stay!
Verificado

10/10 Excelente

Tamra A.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

I wish I could give it 10 stars?

The best communication checking in and checking out! Place was so clean and had everything you need!!!!
Se alojó 3 noches en junio de 2025
Verificado

10/10 Excelente

Sable M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful home, fantastic location

We really enjoyed staying at this location, easy with our family in tow. BEAUTIFUL property and comfortable home. Very easy to contact management company with any issues resolved immediately.
Se alojó 4 noches en diciembre de 2024
Verificado

10/10 Excelente

Matthew C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great Location & Amazing Views

Can’t beat the price if you book ahead of time. Plenty of space for 6-8 people, 2 minute drive to the resort. Kitchen stocked with everything you need if you bring your own groceries and can’t beat the hot tub after a day on the slopes!
Se alojó 3 noches en diciembre de 2023
De un sitio asociado

6/10 Normal

jessie b.

Not the best for the $$

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Place was clean. liked being close to main road accross from keystone w/o being on main road. The master bedroom is really a loft so if someone wants to watch tv in living room you can't go to bed. the hot tub and gas fire pit are a bit crammed on the deck and their is no yard. note for summer there is fine, but not the best.
Respuesta de VrboOwner el 12 de jul de 2025
Thank you for your feedback, we will pass this along to our teams to improve for the future.
Verificado

10/10 Excelente

Jill L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great location!

Great location and nice walk to River Run Village and fun at The Goat. Beautiful views from sun up to sun down. The hot tub, patio furniture and gas fire table make for an amazing outdoor hangout spot. The place seemed to be well cared for, and the general communication from management was excellent!
Se alojó 2 noches en noviembre de 2023
Verificado

10/10 Excelente

Dave C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great house for mountain trips

We had a wonderful time. A coup
Se alojó 6 noches en mayo de 2023
Verificado

8/10 Bueno

Dennis N.

Aspectos positivos: Limpieza, llegada y comunicación

MR

Property is very used. Fire place was not working. Would not refer others and will not book this again. Much better choices in Colorado.
Se alojó 3 noches en marzo de 2025
Respuesta de VrboOwner el 29 de mar de 2025
Thank you for your review. When our team went by the check on this report, it was found to be in perfect working order!
Verificado

10/10 Excelente

Annette J.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Amazing View!

We loved the view of the mountain (ski resort) from the hot tub every night! Skiing is close by (less than a mile drive to rent skis at Christy's and go to River Run at Keystone.) Several grocery stores are close by if you need some basics. Kitchen is fully stocked for cooking. We had enough pots and pans to make a full Thanksgiving dinner. We really enjoyed having a garage to keep the car in. We would love to stay there again.
Se alojó 7 noches en noviembre de 2024
De un sitio asociado

10/10 Excelente

Kim R.

Keystone ski trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our rental was awesome, it had plenty of room and all the amenities needed for our stay
Se alojó 3 noches en enero de 2023
Respuesta de VrboOwner el 29 de ene de 2023
Thank you for staying with us! We appreciate guests who are so kind.
De un sitio asociado

10/10 Excelente

Doreen N.

Great Christmas family vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very open and spacious. Loved the private hot tub. Everything we needed and were looking for.
Se alojó 4 noches en diciembre de 2020
Respuesta de VrboOwner el 16 de abr de 2021
It's good to know that these guest had everything they were looking for in this unit and appreciated how spacious the unit is. Private hot tubs are always a bonus, especially when staying at this unit!
De un sitio asociado

10/10 Excelente

Challis C.

Perfect and close Keystone cabin

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin worked out great for me and my 4 friends who were looking for a home away from home while being on the mountain. It's walking distance from the lifts which was great for our group to come and go as we wanted.
Se alojó 4 noches en enero de 2024
Respuesta de VrboOwner el 9 de feb de 2024
Thank you so much for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again!
De un sitio asociado

10/10 Excelente

Casey B.

happy

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: great place great viewhot tub problem; was taken care of in a reasonable amount of time
Se alojó 5 noches en diciembre de 2021
Respuesta de VrboOwner el 12 de ene de 2022
Thank you for taking the time to leave us a review. It is our goal to help our guests enjoy their stay. That is why we operate 24/7 and have a large staff to assist our guests with various issues.
De un sitio asociado

10/10 Excelente

Tony O.

Favorite place in the world

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Went there for the 2nd year in a row and we absolutely love this house and it’s location. It’s always very clean and comfortable. They have everything you need and it just makes for a wonderful experience.
Se alojó 7 noches en octubre de 2022
Respuesta de VrboOwner el 1 de nov de 2022
We’re so happy to hear you had a great experience with us. We appreciate your comments about our property. We look forward to the next time we’re able to serve you again. Have a wonderful day!
De un sitio asociado

10/10 Excelente

Maria M.

GREAT STAY

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Myself and 3 other co-workers stayed 3 nights. Things were clean, comfy and accessible to our needs. Amazing home for family or group of friends. The bunk beds could make less noise.
Se alojó 3 noches en octubre de 2023
Respuesta de VrboOwner el 11 de oct de 2023
Thanks for your comments. I’m happy to hear that you’ve enjoyed your stay with us. We hope that you’ll come to stay with us again soon. Don’t hesitate to call if there is anything we can help you with in the future.
De un sitio asociado

10/10 Excelente

Cheryl J.

Wonderful Stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We arrived at the home and were so impressed with how nice everything was. The kitchen was well equipped and the living area was very comfortable for relaxing and watching TV in the evenings. The location was great - less than 5 minutes from the Keystone Village ski lift parking and ice skating rink. We really enjoyed our stay!
Respuesta de VrboOwner el 6 de abr de 2023
We are so happy to see you enjoyed your stay and we can't wait to have you back!
De un sitio asociado

10/10 Excelente

Lisa R.

WONDERFUL

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We truly enjoyed our family time at your home! We loved all the new upgrades. The location is ideal and we will definitely stay again. This was our second year renting this home.
Se alojó 5 noches en enero de 2021
Respuesta de VrboOwner el 16 de abr de 2021
We love hearing that these guests appreciated all the new upgrades to the unit and that this was their second stay. We hope to see them return for many more stays.
De un sitio asociado

10/10 Excelente

Marc

Keystone Snowboard Trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The home was wonderful and we had a great time. It was an easy walk to slopes, restaurants and gear rental shops. We didn't need a car and all house accommodations were excellent. thank you
Se alojó 6 noches en marzo de 2023
Respuesta de VrboOwner el 25 de mar de 2023
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Keystone.
Verificado

8/10 Bueno

Darcie H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Keystone review

The house is in a great location with easy access to Keystone resort and within walking distance to a couple local eating spots. The fireplace wasn’t working while we were there and you could not access the garage from outside which made parking in the garage much more difficult.
Se alojó 7 noches en diciembre de 2022
De un sitio asociado

10/10 Excelente

Atoosa K.

Perfect place to stay on a ski trip!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at this house for our ski trip to Keystone resort. It’s located close to the bus stop that takes you to the gondola and there are plenty of food and basic grocery options within walking distance.The hot tub was definitely a bonus with this house and the check-in and check-out process was straightforward and easy. The house in general was in great condition and very clean.I’d highly recommend this place for keystone skiing!
Se alojó 3 noches en febrero de 2024
Respuesta de VrboOwner el 1 de mar de 2024
Thank you for your review!
De un sitio asociado

10/10 Excelente

bob f.

Wonderful Colorado vacation!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything in our rental was great. The hot tub was perfect and maintained the day we arrived. The kitchen was fully stocked with all the utensils and dishes needed for our trip. The location was amazing. A short car ride to all the beautiful sites and activities in summit county. The mud room was so handy and had plenty of room for all our snow gear. The beds were comfortable and there was plenty of room for our family of six. The heat inside was cozy and there was plenty of hot water. The humidifiers were very helpful. We loved the views of the mountain from the living room and deck. Thank you for an amazing vacation! We highly recommend your home 😁
Se alojó 5 noches en noviembre de 2022
Respuesta de VrboOwner el 29 de nov de 2022
We’re so happy to hear you had a great experience with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
De un sitio asociado

6/10 Normal

Jack W.

67 W Hanson review

Rating Details: The property manager was very unhelpful. The vacation rental was spotless. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Driveway had an incline and was iced over our entire stay. Could not get 4 wheel drive up the driveway to use the garage and no one would fix it. Got stuck at the bottom of driveway one night because the roads to the condo were iced over our entire stay also and no one would fix them.Had to call a wrecker to move it.The fire pit and all furniture on the patio was iced in and could not use. Besides the ice problems it was a nice unit close to the. Resort.
Se alojó 6 noches en febrero de 2024
Respuesta de VrboOwner el 22 de feb de 2024
Thank you for your review. Unfortunately roads and drive ways are not maintained by us, but we are always able to reach out to the necessary people to help guests with concerns like this!
De un sitio asociado

10/10 Excelente

Yenelis P.

Nice house

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The good: This house was very nice, I stayed there with my family for a week during spring break and we had plenty of space for the 6 of us. Amazing views from every window. Kitchen was well equipped to make meals and plenty of clean towels in the bathrooms.Location was great, walking distance to the ski school and lift, only a few minutes walk to Keystone free shuttle stop and to the Mexican restaurant down the street which was delicious.The not so good: The house was very dusty, we could see dust in many places, baseboards, window sills, window curtains, ceiling fan. The carpet in the garage level was full of crumbs at our arrival. The sliding doors seemed to be cleaned with dirty rugs, you could see all the marks in the morning ruining the amazing views. Also we could have used a couple of cozy blankets while watching tv, there was only one in the house. In general I would stay at this house again and would recommend to friends and family but the cleaning part needs to be addressed.
Se alojó 6 noches en marzo de 2024
Respuesta de VrboOwner el 29 de mar de 2024
Thank you for your review and feedback! We do apologize about the concern of cleaning this guest had, we take cleaning very serious here and will be following up with our teams to understand this more!
De un sitio asociado

10/10 Excelente

Kenny B.

Best vacation rental experience ever!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We could not be more happy with our stay through Summit County Mountain Retreats. We got a little bit of a scare when we arrived for check- in because our check-in instructions were missing from the lock box. When we went to the office, the lady explained that the owners of the property we were bioked at, had not checked out that day. She immediately went to work to find us an alternate property to stay in, and to make sure that we were taken care of. Within just a few minutes, we were on our way to our new property. We were checked on multiple times during the week to make sure that we were not having any issues with our stay, and to see if there was any way they could help. We were even asked to let them know if we found any issues with the property that needed to be addressed. For several years now, we have exclusively rented vacation rental properties like this,and were taken care of by Summit County Mountain Retreats better than any previous management company. We could not have been more pleased with a rental management company than this. Summit County Mountain Retreats!Thank you very much.
Se alojó 5 noches en noviembre de 2023
Respuesta de VrboOwner el 24 de dic de 2023
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Verificado

4/10 Mediocre

Katherine M.

Aspectos positivos: Ubicación
Aspectos negativos: Limpieza y precisión del anuncio

There were several disappointing issues that I'd like to share.

We understand things break but the number of items that needed to be addressed during our visit seems excessive & no accommodation for these inconveniences were offered. While service to address the items was mostly prompt-even loss of one day is significant during a 3-day rental. Prior to our arrival we were told the fireplace was out of order which was very disappointing. One of the MAIN reasons we chose this unit was the hot tub. The water was filthy & a bath towel was left in it. Obviously, it had not been checked prior to our arrival. We called & Carlos arrived within an hour to empty the hot tub, refill & treat the water. He did a great job. Unfortunately, the water takes a long time to warm up, so we were unable to use the hot tub 1 of our 3 nights. The code rec’d to the lock box for the key didn’t work. There was a humidifier that didn’t work – a new one was brought quickly. Wi-fi was intermittent making watching tv difficult. Tues night the dishwasher would not turn on. Wed morning, I called was told someone would come by that day. We left to ski. When we arrived back that evening it still did not work. I called & was told that maintenance was running behind & someone would be out “first thing in the morning”. They offered for someone to come over & wash the dishes. I declined because it seemed awkward to have a stranger doing dishes while I was cooking dinner. 10am Thurs morning no one had arrived. I called again. About an hour later someone came & was able to fix it. Fri morning, as suggested, we made sure dishes were in the dishwasher & it was running, the dirty towels were in the bathroom tubs & all trashcans emptied. At 10am we were loading the last suitcase in the car & the cleaning crew arrived. They had to back down the driveway so we could leave. At 10:15, I rec’d a call to remind me check out was at 10 & that the cleaning crew reported they could not get in the unit. I told her they were only delayed a couple of minutes. This call was very upsetting. We could have left the dishes on the table, towels wherever they lay & the trashcans full. We didn’t. Less than 10 min late leaving & I get a call complaining about the inconvenience to the cleaning crew. After everything that went wrong with the unit, it was hard to believe we were being called out for a few minute delay. The view is great, the unit is beautiful. But personally, I would not rent this unit again & have significant concerns about doing business w/SCMR.
Se alojó 3 noches en marzo de 2023

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Propietario/a: Summit County Mountain Retreats

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