Verificado
2/10 Horrible
Lilly G.
17 de abr de 2018
Horrible management
We have stayed at Leeward before and had no issues, that’s why we decided to return this year for our anniversary vacation. However, this time was different. The manager, Lynn treated us terribly. We are respectful and responsible renters but yet she accused us of breaking rental agreement rules without any proof, proceeded to spy on us via cameras and call everyone in the building to “watch us.” The worst part was her constantly messaging me, harassing me during what was supposed to be a nice anniversary dinner, (which she ruined.) When we spoke on the phone she was totally unreasonable and hung up on us. As a property manager myself, I can say with authority that this woman is totally irrational and unprofessional. If she thought we had broken rules, she should have either give us a warning, tell us to leave the property, or take our security deposit—not berate me all night. I’ve honestly never been treated so poorly. We ended up leaving early because we no longer felt comfortable staying in a place where we felt we were being watched. If we were such terrible renters why would she rent us again? Both times we have stayed there we have left the condo in perfect condition. None of it made any sense and we were honestly fearful of this woman’s unpredictability. She ruined our vacation and there’s a good chance she will ruin yours if you stay here.
Lilly G.
Se alojó 6 noches en marzo de 2018
