Hermosa y espaciosa casa en el corazón de Santa Monica, CA

Thank you for your kind words.

It’s been a pleasure to have you.

Thank you Michele for your kind words! We appreciate the respect you gave our home and love that you had a great time. It was lovely meeting you and your family. Feel free to come back any time!

Thank you Howard for your nice review Its greatly appreciate it. You are always welcome back. Sisi

Dear Anne you are so kind. Thank you for your kind words. It was my pleasure to meet you. I am so glad you got to spend time with your family during thanksgiving weekend. You are always welcome back.

Thank you for your review. It is unfortunate that we are only hearing about these issues now. You had made the reservation for your mother and none of these issues were brought up during the stay or we would have quickly taken care of any issues that had arisen. When your mother did request the use of the laundry machines we promptly gave her access and the clothes were washed and folded. There was also a great deal of rain during the weekend and when your mother requested an umbrella we promptly provided them. We even took the time to drive your mother to the grocery store so that she may do her grocery shopping. Upon her departure she indicted that she was very pleased with her stay and looked forward to coming back. We are glad she had a wonderful time in our home.

Hello Thank you for your review. It is unfortunate that your stay does not seem to have met your expectations. Many of the issues you Have brought up are clearly explained in the description of the home. Regarding the pool, the pool was heated at your request. Due to the severe weather and an emergency by the pool man, he was unable to clean the pool until the day after your party arrived. This was an unforeseen situation but was resolved the following day. We encourage you to read the property descriptions thoroughly.

I am sorry that you don’t realize and read my description truly. My description is very clear. Not all the rules and regulations are the same with Vrbo properties. Next time you need to read the description truly. Before you submit your reservation I always screen call my guest just to be sure they understand my description. When I talked to you on the phone you assured me you read and you understood. I wish you would have told us as soon as you had experienced problems with tv and dishwasher. They were very easy to fix. We always try to fix issues asap. Except the pool which we found out after you requested to be heated up. The rain had created an issue with the pool heater. We called our pool man the next morning. He was not able to come the same day. I hope you had a good experience and enjoyed your stay.