Cabaña del bosque de Sherwood

We wish these concerns had been brought to our attention during the stay, as we are always happy to address guest questions or maintenance items immediately. Aside from check-in and check-out communication, no concerns were reported to us during the guest’s 8-night stay. The deck railing referenced in this review was inspected and secured, the home is regularly maintained, and the property does not have any known safety hazards. The stairway is fully illuminated and consistent with a standard residential cabin design. The electrical comments also do not accurately reflect the condition of the property, as appliances and outlets are maintained in safe working order. The area beneath the cabin referenced in the review is a clearly marked owner storage area that is not part of the guest space or advertised amenities. We take guest feedback seriously and continue to maintain and improve the cottage for future guests to enjoy.

Our apologies for the bathroom smell. We are sending out experts to look into it and potentially fix any issues ASAP. The cleaning fee is priced to be comparable to local rates and all funds go to the cleaner as part of the fair wages program. Thank you for your comments to help us maintain a standard of excellence and we will strive to make all necessary changes to ensure your next stay is enjoyable. Again our apologies!

Thank you for your review. We apologize for the glade plug in smell you encountered. The air gets stale when the cabin is shut up for extended periods and the plug ins help with that. We can definitely reduce the number used in the future. We try to plan for every contingency and have a backup option in place. We are glad the space heaters kept the cabin warm while we arranged for the pellet stove repair. We also have a propane generator on site in case the power goes out. Essentials can still be run such as heat and lighting and water. The internet service is spotty at best in our area. We hesitated even getting service at all. We do have Dvds at the cabin so that movies can be watched downstairs or upstairs. We are having the provider out soon to see what improvements can be made. Thank you for your stay and we hope to have you back again soon.

We are so glad you had an enjoyable visit! Thank you for the feedback. We will add a better wine opener and be sure to leave out dish towels in the future. Hope to have you back again!