Impresionante condominio en el primer piso en Myrtlewood Villas

Thank you for your comments. We actually just had the rugs cleaned at the beginning of May. With renters constantly coming, we don’t have the 24 hrs we need to get them cleaned every month. We wipe down the furniture outside so I will have to check and see what you are talking about, it may have been from the pollen when you were here. It is our “snow” here and we clean the furniture and 10 min later it’s covered again. We take great pride in how we clean our condos and you should have made us aware while you were here if you weren’t happy so we could fix any issues.

I am glad you enjoyed the condo. We left the exact amount of towels (6) allotted as stated in the welcome email. In reference to your comment regarding cutting corners, we changed our entire schedule around to allow you to check in 5 and a half hours early and didn’t charge you for an extra day. Your check-in early request caused us to extend our day and my employees day at a great expense to myself in effort and labor cost. I am sorry if we missed a fan, but this review has brought me to the decision to no longer allow people to check in early. Thank you for your input and realize that our effort on your behalf was above and beyond routine.

I am so sorry to hear about these issues. I wish you had alerted us to these issues so we could have taken corrective measures. We haven’t had any of these issues previously but will address them immediately.