Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We recently stayed at Sea Turtle Pass with a large group. The location is easily the property's biggest strength. Being on the beach side of the street makes beach access incredibly convenient, and the two chairs and umbrella set up each morning are a great perk (additional sets are $40/day). We were also able to set up our beach tent behind the rows of chairs without issue. We enjoyed the 30A area, and the pool, while small, was clean and well maintained.Unfortunately, we had several issues with the house. The biggest was that the HVAC serving the second and third floors did not work our first night, making the upstairs bedrooms unusable for sleeping. Benchmark required several photos of thermostats, breakers, etc. before sending someone out, but to their credit, a technician came the next day and fixed it. More concerning, he indicated this happens nearly every time there is significant rain and said we "should probably be good through the end of our stay." If this is a known recurring issue, it seems like something that should be permanently addressed.The kitchen was also poorly equipped for a house sleeping roughly 15 people. Both the refrigerator and oven appeared to be undersized replacements, and several provided sheet pans would not even fit in the oven. The knives were extremely dull/chipped, and some dishes and glasses were dirty.Other smaller issues included floors that needed mopping, no beach towels, very few extra bath towels, and full outdoor trash cans upon arrival. The cans were emptied the next day but had an extremely unpleasant odor. The downstairs bathroom is also very small and serves both the downstairs bedroom and main living area.Overall, Benchmark was responsive, and the location, beach access, pool, and 30A setting are excellent. However, the recurring HVAC issue, undersized appliances, and maintenance/housekeeping details kept an otherwise great property from living up to its potential.