Sublime- Hermosa casa ubicada en Playa Seagrove

Thank you for your wonderful review! We are so happy to hear you enjoyed the home and its unbeatable location for both the beach and nearby shopping. Being just steps from the beach access really does make for an easy and relaxing stay. We also appreciate your kind words about our team’s communication. It was a pleasure hosting you, and we hope to welcome you back again soon! Warm Regards, Benchmark Management

Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the convenient beach access and found Sublime to be in a great location, as well as that the pool worked well for your family. We are very sorry to hear that several aspects of your stay did not meet expectations, particularly regarding the cleanliness of the home upon arrival. This is not the standard we aim to provide, and we sincerely apologize for the condition you experienced, including the concerns you mentioned with the floors and bedding. We also regret that the follow-up cleaning did not fully resolve the issue and that you felt it was necessary to clean the home yourself. In addition, we appreciate you bringing to our attention the condition of the outdoor furniture and the instability of the table, as well as the ongoing internet connectivity issues. These items, along with the housekeeping concerns, have been shared with our teams for immediate review and follow-up. We truly appreciate your honest feedback, as it helps us identify where improvements are needed. We are sorry that these issues impacted your overall experience, and we hope to have the opportunity to provide you with a much improved stay in the future. Warm Regards, Benchmark Management

Hi James, Thank you for the 5-star review! We're so glad to hear you found the property clean, neat, and beautiful. We appreciate you choosing to stay with us and hope to welcome you back again soon for another great experience! Warm regards, Benchmark Management

Thank you for your review! We are glad you found the location convenient and hope to welcome you back soon! Regards, Benchmark Management

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and found our property cozy and conveniently located. We look forward to welcoming you back for another beach getaway soon! Regards, Benchmark Management.

Jennifer, Thank you for taking the time to review your stay with us! We pride ourselves on providing prompt and professional customer service. We can't wait to welcome you all back next summer! Sincerely, Benchmark Management

Thank you for your feedback. We are pleased to hear that you found our management team responsive and the house in good condition. We apologize for any inconvenience caused by the golf cart and appreciate your input. We will consider your comments as we strive to improve our guests' experiences. Thank you for staying with us. Sincerely, Benchmark Management

Thank you so much for your feedback! We hope you enjoyed your stay with us! We can not wait for you to come back and join us again for more fun in the sun! Kind regards, Benchmark Managment

Thank you for your wonderful review! We are thrilled to hear that you and your family had a great experience and found the location to be ideal. We appreciate your kind words about our exceptional service. We apologize for the inconvenience with the outside shower and will address that promptly. Your recommendation means a lot to us, and we hope to welcome you back for another fantastic stay! Sincerely, Benchmark Management

Thank you for your wonderful review! We are thrilled to hear that you and your family enjoyed your stay at our beautiful house and had a fantastic time in the pool. It is great to know that you found everything you needed and that our team was able to quickly resolve the issue with the golf cart. We appreciate your attention to our guidebook details regarding towels and supplies. Being so close to the beach is definitely a bonus, and we are glad you had a peaceful experience. We look forward to welcoming you back for another incredible vacation in the future! Sincerely, Benchmark Management

Hi Dione! We are sorry to hear about your experience, and we appreciate you bringing these issues to our attention. We are continuously working to improve our services, and we have already address the cleanliness of the pool and the communication with the management company to ensure a better experience for our guests in the future. We value your feedback and hope to have the opportunity to provide you with a more enjoyable stay in the future. Thank you for choosing our property for your family vacation! Sincerely, Benchmark Management

Macy, Thank you so much for taking the time to send in your review! We always appreciate feedback, as it will help us as we continue to grow as a company and to better our units. While we appreciate the review, there are certain things that are simply out of our control. We do our best to address matters as quickly as possible, which was proven during the sewage concern. As for the golf cart, the matter was addressed the same day and Vacayzen informed us an employee went out immediately, which we relayed to your party. We understand your frustrations as guests deserve a stress and hassle free vacation, however, your concerns were addressed in a timely manner. We strive to provide the very best for our guests and are saddened to hear you were not pleased with your stay. We hope you can consider staying with us again as we would love the opportunity to provide you with the 5-star vacation we strive for. Sincerely,Benchmark Management Sincerely, Benchmark Management.

April, thank you so much for your feedback regarding your stay at Sublime! We are elated to hear that overall you had a wonderful stay! We absolutely love partnering with Vacayzen! The golf cart at Sublime definitely adds to this outstanding home! We have planned time during this off season to provide each of our houses with the TLC, they deserve! We do hope that you will join us again real soon for more sun in the sun! Warm regards, Benchmark Management

Donna, We appreciate you taking the time to review your stay with us at Benchmark Management! We are glad to hear this property was accommodating to all your family members and that you were able to you enjoyed the pool heat while on your stay. We strive to offer our guest with a five-star experience and are happy to see that was the case for you. We hope you choose to book your future vacations with us at Benchmark Management, we would be glad to have you! Sincerely, Benchmark Management.

Natalie, thank you for leaving us a review of your stay! We are delighted by your response and happy you chose to vacation with us. Sublime offers a great escape at the beach, and you can expect to have a great time with family or friends. Enjoy the private pool after a long day at the beach, or relax on the deck for a stunning side view of the gulf. Thank you for highlighting our efforts in making this a memorable experience for your family. We can't wait to host you all again! Sincerely, Guest Relations

Hi Leslie, Thank you so much for taking the time to share feedback regarding your vacation. We are so pleased to hear that this is your second time at this property, and it suited your needs well. We do sincerely apologize for the issues you have reported here regarding the bricks around the pool. We will pass this information on to the property manager and owner right away. We are very sorry it was not repaired during your stay and hope you will return for a third visit so we may provide you with a great beach vacation. Sincerely, Benchmark Management

Jerri, We are very sorry we had to relocate your trip due to an AC issue. We strive to provide the very best for our guest and are saddened to hear you were not pleased with your stay. We hope you can consider staying with us again at Benchmark Management, we would love the opportunity to provide you with the 5-star vacation we strive for here at Benchmark Management. Sincerely, Benchmark Management.

Good Afternoon. Thank you for taking the time to let us know about the issues that need to be addressed at Sublime. We will make notes on this unit and update the property managers to ensure that these issues are addressed in a timely manner. We hope to see you again in the future.

Sarah, Thank you for staying with us and for sharing your review! We are glad to hear that your family had such a wonderful time at our lovely Sublime home and enjoyed the great amenities it has to offer! The heated pool makes it a great choice for a stay in the early spring or winter! It is great to hear that we made your vacation experience as seamless and easy as possible. We're always here to provide the best experience possible! We would love to welcome you all again for another 5-star beach getaway. Sincerely, Benchmark Management

Hi Ashley, The condo has been updated since your visit.

Robyn, Thank you for sharing your feedback. We were honored to have you and are so humbled by your response. We work hard each and every day to bring our guests the best vacation experience. We have passed your helpful comments along to our property managers for this home in hopes we can get these issues quickly attended to. We do our best to keep our kitchens well stocked with supplies for our guests, as well as clean. We hope to welcome your family back in the future to turn those 4 stars into 5 ! Sincerely, Benchmark Management

James, Thank you so much for taking the time to send in your review! We always appreciate feedback, as it will help us as we continue to grow as a company and to better our units. While we appreciate the review, there are certain things that are completely out of our control. During peak season, traffic on the roads and beaches will be more crowded. This area is a prime vacation spot and we definitely saw way more visitors this past season. We understand how these two things factor into your overall vacation experience, however these are things that we do not directly handle. We truly hope to see you staying with us again in the future! Benchmark Management