Secluded 4 BR-Heated Pool/Hot Tub/Game Room/Fishing Pond/Huge Deck/Fire Pit!

Interesting review since this is what you sent me via text (wish screenshots were allowed). You said THE HOUSE IS SUPER BEAUTIFUL AND THE ONLY THING YOU DID NOT LIKE WAS THE WEATHER SINCE IT WAS COLD AND RAINING. YOU SAID YOUR STAY WAS VERY NICE. YOU ASKED FOR 2PM CHECK OUT WHICH WE GRANTED. How do you go from that to what you wrote? We have pictures of the whole house in the listing which was available for you to view prior to booking. This home is in the WOODS. We are surrounded by trees, grass, and other greenery. Bugs are a natural part of the woods. Why did you book a home in the woods, in Poconos and then complain in a review? You also had 16 guests. We have well water in most homes in the Poconos and a water heater. Th pressure will depend on how much water you are using and what is being used at the same time as a shower. This is not an apartment in the city, things work differently here. You also NEVER reached out to me about any issues, only to praise the house and ask for late checkout so this is very confusing.

John, there are 2 doors, 1 you can use fine, the other is locked. Not sure why you didn't use the other door. As for the chair, I wish you would have said something so that it was addressed. Instead, you gave us 3 stars but chose not to say anything during your stay. We don't come to the house and sit on all the chairs. We won't know if something is wrong with a chair unless a guest tells us so. Pool table felt can't be replaced on those tables therefore we have ordered a new pool table several weeks ago. Again, reaching out to us would have clarified all of this. Glad you still had a Mostly Great time but your rating hurts us a lot more than you think. I would think mostly great time would be more than 3 stars. Either way, you are welcomed to come back to stay with us. Hopefully the new pool table arrives very soon.

Thank you Bree for a detailed review. We take cleaning very seriously and when we see or know of something, we correct it immediately. I wish you would have reached out to me about any issues. I would have definitely taken care of whatever issues you had. We do have a new housekeeper and everyone is instructed to be very detailed especially during this time. I am happy to hear you had a good time and we would love to host you again!