Luxury Resort home with Games Room and 'Hidden Disney' surprises!

Thank you so much for the wonderful review! We are absolutely thrilled to hear that your family had a great time and that the kids loved the pool and the game room. Providing plenty of amenities for a fun and comfortable stay is exactly what we strive for. You were fantastic guests, and we would love to welcome you all back anytime!

Thank you so much for the wonderful review! We are thrilled to hear that the kids enjoyed the activities and that the layout of the home worked well for your family. We specifically love the 'no stairs' design for the convenience it offers our guests, so we're glad you appreciated it too. It was a pleasure hosting you, and we hope to see you again soon!

Thank you for taking the time to share your review! We’re delighted to hear that you found the home clean and enjoyable for your group. We also appreciate your honest feedback regarding the garage game room and resort access. One side of the garage is reserved by the owner for private storage, which is why the game area is located on the available side. We understand your comments about the limited playing space and will review our listing photos to make sure they accurately reflect the setup and help set clear expectations for future guests. Regarding resort access, the security procedures are managed directly by the gated community’s HOA as part of their safety protocols. This can occasionally result in longer wait times, particularly during busy arrival periods. We appreciate your patience and understanding with the gate procedures. Thank you again for your valuable feedback. We truly appreciate it and hope to have the opportunity to host you again on your next trip!

Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay in our home and that the communication was seamless. It's fantastic to know that the home met your expectations. We hope to have the pleasure of hosting you again in the future!

Hi Theresa, Thank you for your feedback! We're glad to hear that you had a great time and that the house matched the photos. We apologize for any inconvenience caused by the limited supply of essentials such as toilet paper, garbage bags, and utensils. Your feedback is valuable. We're happy to hear that the location was convenient for you and that you found the neighborhood to be nice. We appreciate your positive comments. Thank you for choosing our property, and we hope to have the opportunity to host you again in the future, providing you with an even better experience. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.

Thank you for your positive review! We're thrilled to hear that you had a wonderful stay in our beautiful home. We appreciate your feedback regarding the absence of a grill on the property. While we don't currently provide one, we do offer the option to rent a grill for a fee to enhance your outdoor cooking experience. We apologize for any inconvenience this may have caused. As you mentioned, being located in a resort setting can sometimes result in a livelier atmosphere. We're glad to hear that the noise was not an issue for your group. It's important for guests to consider the resort environment when booking to ensure it aligns with their preferences. That being said there are strict noise ordinance in process and as of March 2023 a new onsite security presence who patrol and ensure noise is not disturbing other guests. We're delighted that you enjoyed your overall experience and found our home to be great. We value your feedback and will continue to make improvements based on guest suggestions. It was a pleasure hosting you, and we would love to welcome you back for another wonderful stay in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for choosing our property!

Hi Brittany, Thank you so much for the wonderful 5-star review! We're thrilled to hear that you enjoyed your stay and found the house to be as described. It's great to know the pool was a hit and that the home was comfortable and well-equipped for your needs. We understand the traffic can be a bit much at times, but we're glad it didn’t take away from your experience. We would love to welcome you back anytime! Thanks again for choosing us for your spring break!

Thank you for your review! We're pleased to learn that the property met your cleanliness expectations. We apologize for any inconvenience experienced during the check-in process, particularly on weekends. Regarding the resort fees, it's optional for guests to avail it during their stay. Your feedback is valued, and we'll use it to make improvements going forward.

Dear Moshe, Thank you for sharing your feedback about your recent stay. We sincerely apologize for the inconveniences you encountered and the disappointment you felt during your visit. We take cleanliness and guest satisfaction very seriously, and we deeply regret that your experience did not meet our usual high standards. Our housekeeping team conducts thorough cleanings and inspections to ensure a comfortable and pleasant stay for our guests. It is disheartening to learn that the condition of the villa fell short of your expectations. We would like to clarify that upon receiving your concerns, our management team promptly arranged for a cleaner to address the issues you raised. However, we regret that you declined our assistance and refused to allow our team to rectify the situation. We understand that you were offered a full refund to find alternative accommodations, but you chose to stay in the villa instead. We truly value our guests and their satisfaction is our top priority. We regret that we were not able to meet your expectations during your stay. We will carefully review your feedback and take the necessary steps to address the areas mentioned to ensure a better experience for future guests. We appreciate your previous positive experiences with us, and we hope you will give us another opportunity to provide you with the exceptional stay that you deserve. If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to reach out to us directly.

Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you and your family had a wonderful experience at our rental property. We're glad that the property exceeded your expectations and provided ample space for everyone to relax and enjoy their own dedicated areas. We appreciate your feedback regarding the resort amenities, and we apologize for any inconvenience you may have experienced with the clubhouse pool being at capacity during your visit. We recommend future guests to plan their visits to the resort amenities during less busy times to ensure a more enjoyable experience. We are delighted to hear that the property's location near convenience stores, grocery stores, and restaurants was convenient for you. We always strive to provide a comfortable and convenient stay for our guests. Thank you for your high recommendation, and we look forward to hosting you again in the future. Should you have any further inquiries or need assistance with your next booking, please don't hesitate to reach out.

Hi there, Thank you for your feedback! We're thrilled to hear that you found our home beautiful and that your family enjoyed your week-long stay. We apologize for the issue with the Wi-Fi that caused inconvenience and frustration for the kids. We understand how important reliable internet access is, especially when traveling with children. We'll make sure to address this issue and work towards improving the Wi-Fi connectivity in the future. We're glad to hear that despite the Wi-Fi issue, your overall experience was perfect. It's our goal to provide a comfortable and enjoyable stay for our guests, and we're pleased that you found our owner to be super helpful during your time with us. If there's anything else you'd like to share or if you have any further suggestions, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to host you and your family again in the future for another memorable stay!

Thank you for sharing your wonderful experience at our property! We're thrilled to hear that the accommodations were perfect for your group of 8, including 5 adults and 3 teenagers. It's fantastic that there was plenty of space for everyone to feel comfortable. We're delighted to know that the game room, pool, and arcade machines provided entertainment and enjoyment for the teenagers. We always aim to provide amenities that cater to different age groups and preferences. We're glad you appreciated the additional features of the rental, such as the Keurig and handheld shower heads in the master bathrooms. These small details can make a big difference in enhancing the overall comfort and convenience of your stay and the owners of this home really do care a great deal - especially about coffee :-) We sincerely appreciate your kind words and recommendation. It would be our pleasure to host you again in the future. If you have any further questions or need assistance with your next reservation, please don't hesitate to reach out.

Thank you for your fantastic review! We're thrilled to hear that you had an amazing experience at our property and couldn't find any faults. We appreciate your perspective on the fridge light comment from a previous review—sometimes it's the small things that people focus on, but it's great to see that it didn't affect your overall satisfaction. We're delighted that we could accommodate you at short notice and that you were pleasantly surprised by the villa exceeding your expectations. Maintaining cleanliness is a top priority for us, and we're glad to hear that the property was spotlessly clean for your stay. The central location in Solterra is indeed convenient for exploring the area, and we're glad you found it to be close to a great selection of bars and restaurants at Champions Gate. It's wonderful to know that the villa and the clubhouse with its superb pool areas added to the enjoyment of your family vacation. Thank you for recommending our property to other families. We truly appreciate your feedback and would be more than happy to welcome you back for another fantastic stay. If there's anything else we can assist you with in the future, please don't hesitate to let us know.

Thank you for your review! We're thrilled to hear that you found the place beautiful with its spacious rooms and open floor plan. It's great to know that the listing accurately described the property and that you had good communication with the property manager. We apologize for the minor issues you experienced during your stay. We appreciate you bringing them to our attention, and please rest assured that we have made note of these items for maintenance to address. We strive to provide a seamless experience for our guests, and your feedback helps us improve. We're delighted that aside from those minor inconveniences, you had a great overall stay and enjoyed the beautiful property. It's fantastic to hear that you found the amenities at the community pool to be great as well. We value your feedback and would love to have the opportunity to welcome you back for an even better experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your feedback!

Thank you for your detailed review! We're glad to hear that the home met your expectations and that it was clean and well-maintained. It's great that you found the neighborhood nice and the staff friendly. We appreciate your feedback on the location being close to shopping and Disney. We apologize for the minor issues you encountered during your stay, such as the pool temperature, flickering lights, and the AC not cooling properly. We appreciate you bringing these to our attention. We have taken note of your suggestions regarding adding an additional TV, addressing the flickering lights, fixing the fridge light and trash lid, and providing curtains in the master bedroom by the pool. Your feedback is valuable to us as we continuously strive to enhance the guest experience. Regarding the shower head in the master bedroom by the pool, we understand your concerns and will look into adjusting it for a more comfortable experience. We're delighted that despite these minor issues, you enjoyed your stay and that the home lived up to your expectations. Your recommendation means a lot to us, and we would be honored to welcome you back in the future. Should you have any further questions or requests, please feel free to reach out. Thank you once again for your review and recommendation!

Thank you for your positive review! We're thrilled to hear that the house met your expectations and that you found it to be as depicted in the pictures. It's great to know that you had all the kitchenware you needed and that the pool heat worked well for you. We appreciate your understanding regarding the occasional wait times at the gated community during peak hours. Our team continuously works with Solterra Resort to ensure a smooth entry process for all guests, and we apologize for any inconvenience you may have experienced. We're glad to hear that it was manageable for you. We're delighted that you had a seamless and enjoyable stay overall. Should you have any further feedback or requests, please don't hesitate to reach out. We would be more than happy to welcome you back for another wonderful stay in the future. Thank you again for your review!

Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a great overall experience during your stay. We apologize for any inconvenience you may have experienced with the traffic when entering the community each time you left. As the property is located in a popular area, it can sometimes result in increased traffic flow during peak hours. We appreciate your understanding and patience in this matter. Our team is constantly working with Solterra Resort to improve the entry process and minimize any potential delays. We value your feedback, and it will help us in our ongoing efforts to enhance the guest experience. We hope that this minor inconvenience did not significantly impact your stay, and we would be thrilled to welcome you back in the future. Should you have any further questions or concerns, please feel free to reach out. Thank you once again for choosing our property, and we look forward to hosting you again soon!