San Juan (SJU-Aeropuerto Internacional Luis Muñoz Marín)
Airport, San Juan (SJU-Aeropuerto Internacional Luis Muñoz Marín)
A 60 min en coche
Habitaciones y camas
5 habitaciones (capacidad para 18 personas)
dormitorio 4
2 camas individuales, 1 cama doble y 1 cuna
dormitorio 5
1 cama de matrimonio
Habitación 2
1 cama de matrimonio
Habitación 3
1 cama de matrimonio
Habitación 5
4 camas individuales
Sala de estar 1
1 cama de matrimonio
3 baños
Baño 1
Ducha al aire libre
Baño 2
WC · Solo ducha
Baño 3
WC · Solo ducha
Baño 4
WC · Solo ducha
Otros espacios
Porche o patio
Porche o patio hawaiano
Ducha al aire libre
Cocina
Balcón
Zona de comedor independiente
Jardín
Acerca de este alojamiento
3650 HEAVENLY pies cuadrados de lujo, opción CHEF, 3 GEN de respaldo
Al entrar en esta lujosa villa celestial, primero notará un espacio amplio, decorado profesionalmente, con pisos de mármol, ya que se ha renovado a una configuración abierta que permite que grandes grupos de personas puedan interactuar cómodamente. Si desea pasar un tiempo lejos de los niños o de algunas personas de su grupo grande, puede quedarse en nuestro quinto dormitorio (la edición más nueva de nuestra casa) que se encuentra en el otro extremo de nuestra villa. Incluso tendrá un acceso más fácil a uno de nuestros tres baños completos.
Nuestra propiedad está ubicada en un vecindario seguro y familiar con acceso privado cerrado.
Debido a nuestro experimentado contratista, hemos remodelado, hasta el punto en que podemos dormir un mínimo de 16 personas, sin embargo, puede acomodar hasta 24 personas si desea dormir en cualquiera de nuestros sofás grandes o incluso en nuestra cómoda reina grande Sofá extraíble de tamaño para dormir invitados adicionales. Disfrute navegando en nuestro internet inalámbrico por satélite (permite una mejor señal)
Nuestra gran sala de estar puede acomodar a su grupo grande cómodamente debido al hecho de que tiene 5 sofás, un cómodo sillón reclinable y un sofá cama tamaño queen. para huéspedes adicionales y tiene un gran televisor de pantalla grande de 52 pulgadas con servicio satelital para su placer visual. Una vez que salga de nuestra sala de estar a través de las puertas de vidrio, entrará en lo que se siente como un pedazo de cielo, quizás incluso como el jardín del Edén sin los árboles frutales. Debido a su privacidad, gran balcón con sombra, gran bimini con sombra, gran piscina en forma de L, jucuzzi y ducha privada. Disfrute de una comida fresca de bistec, pollo, pescado o hamburguesa a la parrilla cocinada en nuestra barbacoa a gas.
Disfrute de un baño nocturno en nuestra cálida piscina, que tiene varias luces que cambian de color. Incluso tiene 3 fuentes con forma de delfines que escupen agua para su relajación. Por supuesto, siempre puede sentarse debajo de ellos en la piscina y sentir las corrientes de agua que gotean sobre su cabeza o simplemente dejar que la fuente gotee sobre su piel sintiéndose como un masaje. También se incluyen sillas de playa, sombrillas, chalecos salvavidas y la mayoría de los juguetes para la piscina que sus hijos pueden imaginar.
Aprecie nuestra gran cocina gourmet completamente equipada para su placer de cocinar, a menos que desee contratar a nuestro chef gourmet privado de 5 estrellas para que cocine frente a usted si lo elige. Si usted es uno de los afortunados miembros de su grupo que duerme en el dormitorio principal, disfrutará de su amplio baño privado también.
Además, lo que hace que esta villa sea diferente de las otras es que tenemos tres generadores (en caso de que uno de ellos falle y sea capaz de ejecutar toda la propiedad, por lo tanto, nuestra propiedad está lista para cualquier imprevisto, como la falta de electricidad, por lo que no tendrá que hacerlo). preocuparse por que sus alimentos se echen a perder o que la villa se caliente por la falta de aire acondicionado.
También tenemos un suministro de agua adicional de 3 días en nuestra gran cisterna de agua en caso de que haya algún problema con la compañía de agua.
Finalmente, nuestra propiedad se encuentra a solo 10 minutos de las principales áreas comerciales, incluyendo Walmart y al menos 4 supermercados.
El objetivo más importante del propietario es hacer feliz al cliente. Haremos todo lo posible para que estas vacaciones sean lo mejor posible!
Como se mencionó anteriormente, brindamos servicios de chef privado para cocinar en casa a pedido por un costo adicional.
También proporcionamos mantenimiento diario de la casa a petición
Tenemos un servicio que irá a comprar comida si lo desea.
Si conduce solo 45 minutos, puede visitar la histórica ciudad amurallada de la fortaleza del Viejo San Juan, la selva tropical de montaña El Yunque y la hermosa playa Surfing Luquillo (La Pared), que se encuentra a solo 40 minutos en automóvil. También se puede visitar el Faro Faro Museo de El y Las Cabezas Reserva Natural (bioluminiscente manglar laguna). La ciudad portuaria de Fajardo, con sus barcos, se puede alquilar para navegar / navegar, practicar snorkel / buceo, pesca y ferries a las islas de Culebra y Vieques, que se encuentran a 8 km. Asegúrese de ir a navegar desde Fajardo en el lujoso 50 'yate, bebida y gourmet almuerzo incluido, a las pequeñas islas exteriores para practicar snorkeling. ¡Esta parte de la isla ha sido visitada por muchos turistas porque tiene uno de los mejores arrecifes de coral y la claridad del agua en el mundo!
RATES MAY CHANGE FOR GROUPS OF MORE THAN 11 PEOPLE , APPROX $15 -$55 per person per night only during certain months. Inquire with manager.
Due to COVID rules there is a high penalty for having more guests stay over than the number stated on your reservation .
No visitors unless owner approves it before hand.
Información importante
Otros detalles
Número de registro de la propiedad 414661
Número de alojamiento: 249778
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Se permite celebrar fiestas u otros eventos en las instalaciones.
Nota del propietario: Need to get permission from owner first
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, botiquín de primeros auxilios y cierre de seguridad.
Información sobre la zona
Humacao
Esta villa se encuentra en Humacao, cerca de parques temáticos y en la playa. Puedes disfrutar de la belleza natural de Playa de Palmas del Mar y Bosque Nacional El Yunque, o acercarte a Terminal de ferris La Ceiba si deseas realizar alguna actividad.
¿Viajas con niños? Si es así, puedes llevarlos a Centro de Artes Ángel "Lito" Peña Plaza o a Splash Tattoo. Tendrás la oportunidad de disfrutar del agua realizando actividades como paseos en moto de agua o submarinismo, pero también podrás vivir grandes aventuras practicando el ciclismo de montaña o la escalada en las inmediaciones.
Playa de Palmas del Mar - A 16 min en coche - 14.6 km
Bosque Nacional El Yunque - A 29 min en coche - 30.3 km
El Conquistador Golf Course - A 36 min en coche - 40.7 km
Playa de Luquillo - A 41 min en coche - 49.1 km
Cómo moverse por la zona
Vieques (VQS-Antonio Rivera Rodríguez): a 84 min en coche
Restaurantes
Chickfill-A - A 5 min en coche
El Meson - A 4 min en coche
Burger King - A 4 min en coche
Chilis Palma Real - A 5 min en coche
Church's - A 5 min en coche
Preguntas frecuentes
¿En 3650 HEAVENLY pies cuadrados de lujo, opción CHEF, 3 GEN de respaldo hay piscina?
Sí, este alojamiento cuenta con una piscina al aire libre.
¿Cuánto cuesta alojarse en 3650 HEAVENLY pies cuadrados de lujo, opción CHEF, 3 GEN de respaldo ?
A fecha de 30 de may de 2026, los precios encontrados para una estancia de una noche y dos adultos en 3650 HEAVENLY pies cuadrados de lujo, opción CHEF, 3 GEN de respaldo el 4 de jun de 2026 son de al menos 507 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En 3650 HEAVENLY pies cuadrados de lujo, opción CHEF, 3 GEN de respaldo se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en 3650 HEAVENLY pies cuadrados de lujo, opción CHEF, 3 GEN de respaldo ?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en 3650 HEAVENLY pies cuadrados de lujo, opción CHEF, 3 GEN de respaldo ?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en 3650 HEAVENLY pies cuadrados de lujo, opción CHEF, 3 GEN de respaldo ?
La salida se realiza a las 11:00.
¿Dónde se encuentra 3650 HEAVENLY pies cuadrados de lujo, opción CHEF, 3 GEN de respaldo ?
En la playa, esta villa de Humacao se encuentra a 0,4 km de Balneario Punta Santiago y a 3,4 km de Reserva natural de Humacao. Centro de Artes Ángel "Lito" Peña Plaza y Museo Casa Roig también están a menos de 10 kilómetros.
Comentarios
9,4
Excepcional
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
46 comentarios de un total de 62 con una puntuación de 10 - Excelente
10 - Excelente
46
13 comentarios de un total de 62 con una puntuación de 8 - Bueno
8 - Bueno
13
1 comentarios de un total de 62 con una puntuación de 6 - Normal
6 - Normal
1
2 comentarios de un total de 62 con una puntuación de 4 - Mediocre
4 - Mediocre
2
0 comentarios de un total de 62 con una puntuación de 2 - Horrible
2 - Horrible
0
9,2/10
Limpieza
10/10
Instalaciones y estado del alojamiento
9,2/10
Llegada
9,6/10
Comunicación
9,2/10
Ubicación
8,8/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Diane R.
7 de abr de 2026
Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio
We had a delightful stay in Punta Santiago. Ours was a family gathering of 8 adults and 2 kids and there was plenty of room in the house for togetherness and also for privacy away from each other if we wished. We were particularly happy with the well-equipped kitchen. The beach was a 5-minute stroll away and the cart with beach chairs was very convenient. We also spent a lot of time in/around the pool.
Diane R.
Se alojó 7 noches en marzo de 2026
Verificado
10/10 Excelente
Mary H.
6 de mar de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Large house in gated community. Comfy beds!
We enjoyed our stay and felt safe!
Mary H.
Se alojó 8 noches en febrero de 2025
Verificado
10/10 Excelente
Brett G.
12 de abr de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great stay in Puerto Rico
Fantastic location, manager was responsive, property exactly as described. Highly recommend, much better location away from a bunch of the crowds in San Juan.
Brett G.
Se alojó 8 noches en abril de 2025
Verificado
10/10 Excelente
Samantha C.
9 de jun de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The best
The house was amazing! We had 11 of us and we all were very comfortable. The ac was absolutely amazing through the entire house and the location was so good. The house had everything we needed.
Samantha C.
Se alojó 4 noches en junio de 2025
Verificado
10/10 Excelente
Charquetta S.
5 de jul de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Mission Trip
We had a team of 62 people for a returning Mission Trip. We stayed in Punta Santiago and rented several homes. This home was spacious and the property manager Melissa was super helpful and even checked in on us mid-week.
Charquetta S.
Se alojó 7 noches en junio de 2025
Verificado
10/10 Excelente
Justine B.
19 de abr de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Spring break
The power outage was a huge bummer but we made the best of it! The rooms and space were awesome for our group. We enjoyed trying new food and learning about the island. Thanks for having us! The kids loved the pool so much.
Justine B.
Se alojó 7 noches en abril de 2025
Comentario archivado
10/10 Excelente
Dennis P.
27 de mar de 2017
Great home
Great house, and very good location for our needs. The private beach was a little dirty, but other than that it was an awesome stay. Sam was very helpful.
Dennis P.
Se alojó 4 noches en marzo de 2017
Respuesta de VrboOwner el 26 de mar de 2020
Thank you very much for taking the time out to write a review.
We are very happy that you enjoyed your stay with us.
We are very sorry about our beach as there was a wedding there before you arrived and they failed to clean up as they were supposed to. If we had been informed then.we would have gladly cleaned it for you.
Needless to say our beach is now clean as it is normally. Our beach as well as the environmemt are very important to us. We look forward to seeing you soon.
Sincerely
Sam
Verificado
10/10 Excelente
Carey M.
29 de may de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
For the price best possible location
Was staying at another location in Luquillo when we found this gem. The house is 10/10. The beach is 7.5/10. The neighborhood is 7/10. Head back east for all groceries. Avoid Walmart like the plague.
Carey M.
Se alojó 5 noches en mayo de 2025
Verificado
8/10 Bueno
Amanda Z.
14 de abr de 2023
Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio
Extended family
Our group of 13 was very comfortable in the house. The kids loved the pool. And Melissa, the property manager, was very prompt with responses to our questions. We had a wonderful time!
Amanda Z.
Se alojó 7 noches en abril de 2023
Respuesta de VrboOwner el 14 de abr de 2023
Hi Thank
You for your nice review .
We have worked very hard and continue to do so to make sure our guests are happy .
Thankfully after we remodeled the house, changed our management teams , and maintenence teams our customers have been much happier .
We aim to provide the best service possible and to make sure our customers are extremely happy .
--
General manager
Sam
Verificado
10/10 Excelente
heather c.
16 de abr de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great house for a large group
We took a family trip- 11 people in all and this house was fantastic. Spacious, clean, nice neighborhood. The beach is at the end of the road- maybe 100 yards away. Plenty of beds. Pool was very nice. Had a little issue with the bathroom drain but they came and fixed it the next day. Great restaurant just down the street too.
heather c.
Se alojó 6 noches en febrero de 2023
Verificado
6/10 Normal
Alycia B.
24 de jul de 2022
Aspectos positivos: Limpieza, comunicación y ubicación
Aspectos negativos: Precisión del anuncio
Review
The property manager was very good. When there was a problem. He fixed what he could very fast and efficiently. The house was a good price. To far away from anything as it was on the southern part of the island. Otherwise good stay.
Alycia B.
Se alojó 6 noches en junio de 2022
Respuesta de VrboOwner el 24 de jul de 2022
Thank you very much for writing a review .
We have never been told that it was far away from anything though. We are assuming you have not seen yunque forest (20 min away )
The kayak trips (5 min away )
Or the luminescence bay which I'd close by .
We have a binder at the property stating what's near by or feel free to ask us .
We are happy that you enjoyed your stay otherwise .
Thanks again
Verificado
10/10 Excelente
Kaila C.
8 de may de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wonderful
The property is in a great safe place. Clean. Pool was amazing! Wonderful place for kids to enjoy as well. Melissa and The maintenance man with Grey beard sorry can't remember his name were very helpful. Only hiccup we had was guy showing up without us knowing but it was resolved immediately. Thank you for everything definitely would recommend.
Kaila C.
Se alojó 7 noches en mayo de 2023
Verificado
4/10 Mediocre
Ken T.
7 de ago de 2022
Aspectos positivos: Comunicación
Aspectos negativos: Limpieza, ubicación y precisión del anuncio
Not luxury just large house
While the house was large, the rooms were tiny, the pool old chipped worn out. There was no way to maintain pool by end of week it was filthy (dead floating bugs). The complex is run down, view from porch is demolished building. The beach is at the end of the street and covered with seaweed (cannot swim here). The house was ok for our use but not worth the price and not as advertised.
Ken T.
Se alojó 9 noches en junio de 2022
Respuesta de VrboOwner el 15 de ago de 2022
Hello we are sorry that you were disappointed and tried our hardest to appease you. We are surprised though that you failed to mention in this review of the damage that you intentionally had done to our property breaking a few doors, cracking our table and placing bags of sand in the pool so that the pool guys would come clean it up .The beach as you know since you have a rental property there as well is seasonal so the seaweeds enter there ar this time of year . As you know it in fact is swimmable which is why none of our other reviews state that its not. The pool is NOT CHIPPED , The bugs which ended up in the pool due to our plants had been removed by our pool guys . We have photos proving this and you seemed satisfied ", The demolished house across the street is a lie"
It is in the construction phase due to the effects of the hurricane that we had . As a matter of fact its almost rebuilt . It has since been repainted .
The view from our front porch looks out towards the beach .
We offered you 2 future free nights in order to provide some compensation so that you would not feel this way We sent our pool guys there 3x to take care of the pool issues that you are stating , thinking that this would satisfy you and it's the correct thing to do. It is why we have been in business for 12 yrs due to our honesty , and attention to our guests with no reviews similar to yours and the other group that stayed with us.
We also told you that we were willing to return some of your money. You however wanted ALL of your money back which is not possible . You were looking for a FREE place to stay and benefiting from our kindness All you are accomplishing is ruining the possibility of rentals to other kind locals there .if that makes you happy then so be it .
We also found out that your intent was to lie on this review given that you live near by, along with a another review that was written by the other group that stayed with us. .
Had we known that this was the case we would not have rented to you or them.
My friend , this is not a way to do business . In the end your house rentals will fail due to your manipulation tactics .
This is why we have been in business for 12 yrs with nothing like these 2 reviews that both of your groups have written.
I assure you that the
property that YOU OWN only for 2 yrs which is located in the same location as ours with less bedrooms and less bathrooms with no pool indeed is less expensive rightfully so.
We don't do business that way , spreading false information in order to demean someone else's property so that you can elevate your business.
Please understand we will NOT play this game with you. I do assure you however that if you keep doing this nonsense your business will fail not due to our fault but because of your intent .
I will say however that this will benefit you in the beginning HOWEVER you will not last long in this business if you do not change your disposition .
Its unfortunate that you behave this way, so unprofessional to try to get ahead . I truly wish you well. The future will tell.
Comentario archivado
8/10 Bueno
Terri S.
3 de abr de 2017
Great place for family fun!
Our family along with family friends (4 adults, 6 kids) stayed the week of March 11-19,2017. We had an amazing vacation. The house is spacious and the pool is refreshing. There are a few cosmetic items they could do the the house and I would have given it 5 stars. The location is colse to many fun things to do such as mangroves canoeing, the waterfalls, great beaches and of course great food. There is also a shopping mall just a few miles away if that is your thing. Sam the property manager was very helpful. He arranged the private chefs at our request (incredible food by the way) and even got us beach umbrellas. He told us about the local culture which made things easier on us. He even helped us get I to the house a little ahead of schedule due to coming in on the red eye with kids. We would stay here again.
Terri S.
Se alojó 7 noches en marzo de 2017
Respuesta de VrboOwner el 26 de mar de 2020
Hello
Thank you for the wonderful review and more importantly the input about the cosmetic things that needed to be updated.Unfortuntely I was unaware of those details till you were kind enough to.mentiom them.to me. If I.would have known about those specific details during your stay then I would have gladly taken care of them right away.
Needless to say I followed your list exactly and even modernized those specific details as.to continue remaining a.5 star luxurious property. We hope to see you soon and I'm sure you will be impressed with the changes that we have made
Sincerely
sam
Comentario archivado
10/10 Excelente
Francine M.
26 de mar de 2017
It was so clean and well equiped and spacious and very comfortable! We made precious memories .
The easy ,close proximity to the beach and to the grocery stores was very nice. We enjoyed the clean, nice sized pool. I especially liked the front porch at night where I sat and listened to the coqui frogs and their calming song. When we ran into a plumbing problem in the kitchen the gentleman, Sam was more than quick and accommodating to remedy the situation. Oh and what a special treat being right near the reserve. We took advantage often to walk right off of the beach into the beauty of the rainforest reserve. We are hoping to come back next time to catch a glimpse of the turtles in that particular, protected area. Finally, as I said before Sam was always so kind and helpful and available and helped to make us feel welcome from day one until it was time for us to leave. We all left with the consensus to return in the future.
Francine M.
Se alojó 6 noches en marzo de 2017
Respuesta de VrboOwner el 26 de mar de 2020
We thank you very much for writing a review as we know many people do not have the time to do so.
It was more than a pleasure to work with you and are looking forward to seeing you in the future.
As a manager I try my best to make sure that everyone's needs are met immediately. In other words im not happy unless your happy. After all you are paying not only for a luxurious place to stay but also for 5 star customer service.
See you soon!!
Sam
Verificado
8/10 Bueno
Elizabeth H.
18 de mar de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location!!
We travel frequently to Puerto Rico and this was one of our favorite locations. We had a great time here! The house was clean and nicely decorated. The pool is L shaped and offered both sunny and shady spots to swim in the back yard- which was great for kids! The beach is a short walk away from the front door. The neighborhood is well maintained and felt secure. Shopping center with everything you could need a little more than 10 minutes away. There was plenty of areas to sleep and hang out in the house. We had movie nights every night in the large living room. We smoked a pork butt on the grill. Our only complaints are the kitchen is small and there are some issues with the electric including outlets that don’t work and some potentially unsafe wiring. The host was responsive and promptly sent an electrician out for an issue we were having. We were also disappointed that the dolphin fountains and color changing lights in the pool were not working while we were there.
Elizabeth H.
Se alojó 8 noches en marzo de 2025
Respuesta de VrboOwner el 4 de abr de 2025
Thank you for leaving us a review .
We are happy that you enjoyed your vacation as this is our goal. We apologize for the dolphins not working .
In order to fix this issue we would need to rebuild the pool which we have not had time to do yet given that most of the time we are booked . We did have color changing lights but after they went out the only ones available were the lights that don't change color . We did not want to leave the pool without any lights at all as it would be unsafe at night . When these lights go out we will replace them with color .
changing lights once again .
We were unaware of the problem with refrigerator .
It appears that some one unplugged it incorrectly and plugged it in the wrong way . Thankfully all electricity problems are fixed and working safely again .
Comentario archivado
8/10 Bueno
laura c.
22 de may de 2017
My niece 50th celebration/family vacatiion.
We went to PR for my niece 50th BD celebration. Was her wish to go and ride a horse on the beach which she did and loved it. We stayed in this nice home, due to the fact she loves the beach and said 89 steps from beach. The house was very comfortable and cleaned. We had one minor problem, I called and was taken care the next day without any difficulty. Management was nice. Every where we wanted to go was an hour away due to the GPS. We did get to visit family we had not seen in 52 years. Over all loved that we got to spend family time in this house and lots of laughs. The only down fall of our trip was the rain, rained for 5 days out of the 9 we were there. I strongly recommend this house for large families with young kids. The Conde/Cruz/ Aguila family.
laura c.
Se alojó 9 noches en abril de 2017
Respuesta de VrboOwner el 26 de mar de 2020
Thank you very much for taking time out to write a review for us.
We are very happy that you enjoyed your stay with us as this is our primary goal for any one to stay with us.
We are very sorry for the little inconvenience that we were able to fix right away.
Although we do everything that we can, to ensure that everything works properly sometimes things come up when you have such a large property that accommodates so many people.
90 percent of the tourist attractions are within 22 mins away however if you input addresses as apposed to locations in PR it is easy to get lost.
Unfortunatly in the caribbean during certain months it rains more frequently than others but at least since we are in tropics rain only lasts for 20 mins.
We look forward to having you as our guests again.
Sincerely
Sam
Verificado
10/10 Excelente
Samantha S.
22 de may de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Graduation celebration trip
The property was beautiful. The owner and his property manager were quick to help when the power went out. They got the generator up and running and a small portable ac unit to help cool it down. When the power came back on their electrician came right out and reconnected everything. When we were there the beach was covered in sea weed, from y understanding from asking around it’s just what it is this time of year. Your are very close to town, but not much else. It was great to have a car! We were able to drive all over the island. If you are up for a small hike with in 5-10min from the house there’s address old WWII bunkers just down to the end of the rd turn right and walk down the beach to the trails. Hike up the trail and it’s a beautiful view!! The living area was wonderful and big enough for our group of 10. The pool area was wonderful and relaxing.
Samantha S.
Se alojó 8 noches en mayo de 2023
Verificado
10/10 Excelente
Anil K.
26 de nov de 2018
It was excellent! The families loved it. Kids too. Minute walk to beach.
Before you book this make sure you google Punta Santiago; it is kind of a remote location, which adds to the serenity of the house and community. It is NOT San Juan, haha. Will take you about 90 minutes to get there from San Juan. We were able to get to San Juan and Luquillo beach from this house in about an hour or so. The community is very quiet and you will not see many people at all. Even the beach is super quiet. It is good walking beach but not a swimming beach. Pretty close to Walmart and gas stations. The House itself is very well maintained and taken care off. Thoughtful decorations. Very clean. The kids loved the pool in the backyard. Electricity was not a problem and all rooms had TV and AC. We cooked most of the time so the full kitched was excellent. Most importantly Sam the manager picked up the phone even late night. Would be happy to come back and rent from him again.A+
Anil K.
Se alojó 6 noches en noviembre de 2018
Respuesta de VrboOwner el 26 de mar de 2020
Thank you very much for taking the time out to write a review for us.
We spend a lot of time making sure everything works correctly and maintaining the property.
I just wanted to comment THAT THE TRIP FROM THE AIRPORT TAKES 38 MINS if you take the major highways instead of taking the long scenic way along the perimeter of the Island.
Also most of our guests do swim at our beach however there is more seaweed there due to the aftermath of the hurricane but it's getting better. It should be back to normal within a few months.
Thanks again for your beautiful review.
Sincerely
Sam
Verificado
4/10 Mediocre
Jorge S.
3 de ago de 2022
Aspectos negativos: Ubicación y precisión del anuncio
not what was advertised
place needs lot of upgrades. Has multiple non- working air conditioners. The dishwasher didn't work, shaking around. The bedroom and bathroom by the washroom smelled like moisture/mildew. The comforters on the beds were old and worn. The master bedroom closet door has mirror broken, and window in the kitchen also broken. The kitchen fan didn't work, no remote. The televisions didn't work, some didn't even plug in. No pool service, We were told they would come Monday or Tuesday but no one ever did. I can actually continue, but these were the things that bothered me. For the price he charges he is a cheap owner.
Jorge S.
Se alojó 8 noches en julio de 2022
Respuesta de VrboOwner el 14 de ago de 2022
Hello we are truly sorry for your disappointment as we try very hard to make our guests happy and that we have open lines of communication. We encourage our guests to read our instructions to avoid any misconfusion .
Our mistake however was that we did not have them in Spanish .
That has been taken care of .
That being said we appreciate your feedback HOWEVER your intent was malicious.
Had you called us to fix what you stated was broken which wasn't we would have been glad to do whatever is necessary to appease you including possibly giving you some compensation.
Lying on a Review for 2nd gain in order to destroy a business is just unacceptable . We did find out however that someone else In your group knows one of our competitors so writing this false review was meant to lower our rates.
Not a problem though we just lowered our rates.
NOW let's talk about these issues you are stating .
"Broken glass" is FALSE What did happen though was that someone in your party broke the wheel on the door and therefore it did not slide well. This has been fixed.
The pool: We have 2 professional pool companies in order to MAKE SURE There are no issues . We told you to please rinse off in our outside shower before entering the pool from the beach . The salt and. Sand offset PH and chemicals.
We know this because the pool PH gets checked frequently when our pool guys go there .
We sent out companies there 4x when you were there in order to make sure the pool was clean.
You mentioned that the price was to high . If you look at other 5 bedroom , 3 bathroom houses with a pool near a beach you would notice that in fact we are inexpensive relative to the others .
That's OK though because we had to lower our prices. Not a problem .
You also state that the Acs and the dishwasher was not working as well as the fan .
Had you read our instructions or even called us we would have gladly told you how to use them..
The fan and. The dishwasher are new as well as some of the air conditioning units . They were and all are working fine .
All you needed to do was adjust the temperature however you didn't ask us nor did you read our instructions again.
The instructions for our NEW dishwasher were directly in front of the dishwasher . If you did not know how to read then we apologize .
Again we know that you have tried to "berate us based on one of our competitors. This will be taken care of as well .
We welcome feedback positive. Or negative however we DO NOT appreciate frank lies nor maliciousness . We sincerely hope that you have not nor will not do this to other properties. Again they have been informed of your intent .
Thank you
Verificado
8/10 Bueno
jennifer g.
22 de ago de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family Vacation
The house is plenty big for a large family or big group. The convenience of the backyard pool is great. The walk to the beach is very short and the view is beautiful.
The Property Manager, Sam was very responsive and made sure the house was clean.
We enjoyed visiting Old San Juan, El Yunque, Vieques and participating in the biobay night kayaking.
It was a very adventurous family vacation.
jennifer g.
Se alojó 7 noches en agosto de 2022
Respuesta de VrboOwner el 4 de abr de 2023
Thank you very much for your response . We are extremely happy that you enjoyed your experience .
Please call me to let us know why you didn't give us 5 stars so we can make the place perfect.
Thanks
Verificado
10/10 Excelente
Sarah K.
30 de mar de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family getaway
Our stay was great! We loved the mostly private beach and our pool. There was plenty of space for all of us!
Sarah K.
Se alojó 7 noches en marzo de 2022
Verificado
10/10 Excelente
Lucero H.
16 de feb de 2022
Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio
Perfect for Relaxation
House is gorgeous, Pool is sparkling, property has so many little nooks to chill out and relax. Beach is beautiful and quiet, you practically get it all to yourself. If you want to get away from it all, this is the place.
Only improvement, the house rules are very particular and require specific items, like black trash bags. The rules aren’t the issue, it’d be helpful if the house provided those particular items, like black trash bags, so guests don’t have scramble finding the right item at the store.
Lucero H.
Se alojó 5 noches en enero de 2022
Verificado
10/10 Excelente
Danna L.
14 de ene de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great place.
Wonderful place to stay.
Danna L.
Se alojó 7 noches en diciembre de 2021
Verificado
8/10 Bueno
Justin R.
27 de dic de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Time with 3 Generations
Grandparents, 4 children + spouses, 5 grandchildren. We all had a great time. Pros: Walking distance from very nice beach, fun private swimming pool, walking distance to 3 restaurants and 7 minute drive to grocery shopping and more restaurants.
Cons: Circuit breaker for living room tripped occasionally- we reset it in the kitchen cupboard. TVs in every room but they were not connected to anything. Some of the beds are not comfortable for adults. Speaking Spanish is a huge plus because the local manager speaks Spanish and is very responsive. The main manager is in LA so you have a 4 hour time difference to reach him if you only speak English.
Justin R.
Se alojó 4 noches en diciembre de 2021
Acerca de su propietario/a
Propietario/a: Sam J manager
This property has been sold to another owner and the local management team and crew has been replaced to make sure we become a 5 star property once again.
Por qué escogió este alojamiento
1. LUXURIOUS property with its marble floors has been decorated by an interior decorator 2. PRIVATE GOURMET CHEF option 2. ALLERGY FREE environment 3. EXQUISITE customer service - 99 percent of all calls are answered immediately or within half an hour at most a). If unforeseen circumstances arise they are taken care of immediately 4.property is professionally cleaned and maintained 5.property modernized frequently and last major remodel was on 1/1/23 6. some of the lowest rates compared to other properties
Qué hace que este alojamiento sea especial
THREE back up GENERATORS and 7 split unit air conditioners capable of making this home as cold as you can handle.
Idiomas:
Inglés, Español
Propietario/a Premium
Ofrece un servicio excelente a los huéspedes de manera constante.