6/10 Normal
Viajero verificado
2 de diciembre de 2023
Aspectos positivos: Llegada, comunicación y ubicación
Needs TLC
This COULD BE a wonderful condo. The structure, layout, spaciousness, beds, elevator access, and location are great! But it has not been properly maintained.
Upon our arrival, the key pad to the garage did not work (management company came the next day and attempted to fix it). Within minutes of being in the condo it was apparent that there was a minor drain fly infestation throughout the house. The likely source of that was found the next day- the garbage removal company had not removed the previous guests garbage from the garage and the pail was covered with them. The master bedroom shower head and water control knobs are loose. The outdoor firepit did not work reliably and the propane tank was empty (management company provided a new tank within hours). The outdoor hose head/sprayer was broken. But what upset us most was that all of the beach toys/amenities were broken and/or unusable (even after spending an hour inflating tires/wheels). The bikes were in disrepair and unusable. The wheeled devices to get the paddle boards and kayaks to the beach were broken. And only one of two wagons for beach chairs, boogie boards, etc. was working. The whole point of staying at a beach house, and paying this premium price, is to be able to enjoy these amenities at the beach.
After reaching out to the management company, the owner provided a very meager "refund" for these inconveniences.
This could be an excellent beach rental, but the owners need to invest in addressing the above.
Viajero verificado
Se alojó 4 noches en noviembre de 2023