Casa entera

Elk Ridge (#599) | 10 min to Ski - Private Deck - Golf/AC/ Pool/Hot Tub

Galería de imágenes de Elk Ridge (#599) | 10 min to Ski - Private Deck - Golf/AC/ Pool/Hot Tub

Zona de estar
Zona de estar
Zona de estar
Golf
Cocina privada

Comentarios

8,8 de 10
Excelente
2 habitaciones2 baños8 huéspedes

Servicios populares

  • Piscina
  • Bañera de hidromasaje
  • Cocina
  • Lavadora
  • Secadora
  • Wifi gratis

Echa un vistazo a la zona

Ver en el mapa
Durango, CO
  • Place, Cliffs at Tamarron
    ‪A 5 min a pie‬
  • Place, Centro turístico Purgatory
    ‪A 12 min en coche‬
  • Place, Durango and Silverton Narrow Gauge Railroad (ferrocarril de vía estrecha)
    ‪A 24 min en coche‬
  • Airport, Durango, CO (DRO-Condado de La Plata)
    ‪A 45 min en coche‬

Habitaciones y camas

2 habitaciones (capacidad para 8 personas)

Habitación 1

1 cama de matrimonio grande y 1 sofá cama doble

Habitación 2

2 camas de matrimonio

2 baños

Baño 1

Bañera o ducha · WC

Baño 2

WC · Solo ducha

Otros espacios

Cocina
Balcón
Comedor

Acerca de este alojamiento

Elk Ridge (#599) | 10 min to Ski - Private Deck - Golf/AC/ Pool/Hot Tub

Elk Ridge at Tamarron Resort (HighPoint #599) is our 2-bedroom, 2-bath condo featuring a full kitchen, gas fireplace, and private deck. This peaceful escape is set amidst arguably the most beautiful scenic valley in Colorado’s San Juan Mountains. Wifi speeds are appx 100+ mbps. Our Tamarron rental guests can play Glacier's 18-hole Valley Course at an exclusive discounted rate. Details will be provided in your rental instructions.

Relax at this tastefully decorated, updated cozy mountain condo. Perfect romantic getaway, or a comfortable setting for the whole family! 10 min to ski, 20 min town. Fitness area. Sleeps 8. This beautiful condominium offers a warm gas fireplace, updated kitchen, smart TV in living room and bedroom. The views from the unit and decks are beautiful of the surrounding San Juan Mountains and Glacier Club Golf Course. The unit is fully equipped including washer and dryer and all full-size stainless-steel appliances. Upstairs there is a private suite with bar refrigerator, microwave, two queen beds, loft area with one King bed and a full sleeper sofa. Two full bathrooms as well. The Durango area is rich in history and this location is ideal for vacationing at any time of the year. We know you will enjoy staying in our special unit in the mountains! This condo comfortably sleeps 6 to 8 people, with one King bed and full sleeper sofa in the loft, and two Queen beds in the large bedroom. Washer & dryer in the unit.

WHERE YOU'LL SLEEP:
* Loft - King Bed and Sleeper Sofa (2nd Floor)
* 2nd Bedroom - 2 Queen Beds with TV (2nd Floor)

ON-SITE AMENITIES AT THE LODGE INCLUDE: indoor pool, outdoor heated pool, outdoor hot tub, sauna, steam shower, fitness center, golf at a special discounted rate, tennis, pickleball, playground, 3 on-site restaurants, and event center. There is an EV Charging Station available for guest use in the Valley Clubhouse parking lot, adjacent to the Tamarron Lodge. Our Tamarron rental guests can play Glacier's 18-hole Valley Course at an exclusive discounted rate. Details will be provided in your rental instructions. There is a $20 per person ski shuttle to purgatory on weekends - tickets must be purchased in advance and the pick-up location is in the Valley Clubhouse parking lot.

LOCATION: Tamarron sits at around 7800 feet in elevation and is just 10 minutes south of Purgatory Ski Resort and 20 minutes north of downtown Durango. Many guests stay here to visit Purgatory Ski Resort, which offers a variety of restaurants, winter and summer activities, and festivals/events.

GOOD TO KNOW:
This property has Air Conditioning!
Washer / Dryer in your condo.
Please note, due to HOA regulations, this unit, and all of the units at Tamarron DO NOT allow pets.
No smoking / vaping of any kind is allowed
Trailers are discouraged as there is very limited, designated space to park trailers - if you plan to bring one, please inquire first.
AWD or 4WD or tire chains is recommended in Winter (Dec-Mar).

Book at least a week and a 10% discount is automatically applied (Excludes Christmas/New Years).
Stay with us and we offer DISCOUNTS on both summer (white water rafting, horseback riding, etc) and winter (ski/snowboard rentals, sleigh rides, snowmobile tours, etc) activities.

VRC CANCELLATION POLICY: At Vacation Rental Collective, we understand the importance of flexibility for travelers when it comes to cancellations. When booking directly with Vacation Rental Collective, Vacation Rental Collective offers a Moderate Cancellation Policy for this Property: A guest will receive a 100% refund if canceled/changed at least 30 days before check-in; a 50% refund if canceled/changed 14-30 days before check-in; and no refund if canceled/changed 13 days or less before check-in. If you booked on a third party site (VRBO, Airbnb, etc), your cancellation is subject to their policy. We do offer travel insurance.

ABOUT YOUR HOST:
At Vacation Rental Collective (VRC), we’re a professional management company that takes pride in delivering a consistent, high-quality experience across all of our homes. The Vacation Rental Collective difference means you can always expect locally owned and operated service with a personal touch and insider knowledge of the area. We offer 24/7 guest communication and lightning-fast response times whenever you need assistance. Each property is professionally cleaned and meticulously maintained to ensure comfort and peace of mind, and every home is inspected before arrival to make sure every detail is guest-ready.

Vacation Rental Collective has the perfect Durango Vacation Rental, Durango Cabin, Durango AirBnB, or Durango VRBO for you and your group! Whether you're hiking, fishing, biking, skiing at Purgatory Ski Resort, or enjoying Durango’s one-of-a-kind restaurants VRC has your perfect private lodging accommodations.

Añade las fechas para ver los precios

Servicios

Piscina
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 25
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar

Información importante

Otros detalles

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.

Información sobre la zona

Durango - Purgatory (y alrededores)

Esta casa de vacaciones se encuentra en Durango - Purgatory, en las montañas. Además de apreciar la belleza natural de la región en Electra Lake y Lake of the Pines, también puedes visitar lugares fundamentales para los aficionados a la cultura, como Durango and Silverton Narrow Gauge Railroad (ferrocarril de vía estrecha) y Museo Animas. James Ranch y The Powerhouse también merecen la pena. Descubre todas las actividades acuáticas que podrás hacer en la zona, como rafting o pesca; además, tendrás ocasión de disfrutar de la naturaleza al aire libre con opciones tan variadas como las rutas a pie o en bicicleta o el ciclismo.
Mapa
Durango, CO

Qué hay en los alrededores

  • Cliffs at Tamarron - A 5 min a pie - 0.5 km
  • Centro turístico Purgatory - A 12 min en coche - 17.7 km
  • Fort Lewis College (universidad) - A 22 min en coche - 32.3 km
  • Durango and Silverton Narrow Gauge Railroad (ferrocarril de vía estrecha) - A 24 min en coche - 34.5 km
  • Centro médico regional Mercy - A 32 min en coche - 45.2 km

Cómo moverse por la zona

  • Estación de tren de Durango Narrow Gauge Railroad: 25 min en coche
  • Durango, CO (AMK-Animas Air Park): a 32 min en coche

Restaurantes

  • ‪The Old Schoolhouse Cafe - ‬A 10 min en coche
  • ‪James Ranch Grill - ‬A 10 min en coche
  • ‪Mineshaft Bar & Grill - ‬A 8 min a pie
  • ‪Cliffside Bar and Grille - ‬A 1 min a pie
  • ‪Harvest Grill & Greens At James Ranch - ‬A 10 min en coche

Preguntas frecuentes

¿En Elk Ridge (#599) | 10 min to Ski - Private Deck - Golf/AC/ Pool/Hot Tub hay piscina?

Sí, este alojamiento cuenta con una piscina cubierta. Encontrarás piscinas climatizadas o de otros tipos.

¿Cuánto cuesta alojarse en Elk Ridge (#599) | 10 min to Ski - Private Deck - Golf/AC/ Pool/Hot Tub?

A fecha de 17 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Elk Ridge (#599) | 10 min to Ski - Private Deck - Golf/AC/ Pool/Hot Tub el 9 de may de 2026 son de al menos 132 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿En Elk Ridge (#599) | 10 min to Ski - Private Deck - Golf/AC/ Pool/Hot Tub se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en Elk Ridge (#599) | 10 min to Ski - Private Deck - Golf/AC/ Pool/Hot Tub?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Elk Ridge (#599) | 10 min to Ski - Private Deck - Golf/AC/ Pool/Hot Tub?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Elk Ridge (#599) | 10 min to Ski - Private Deck - Golf/AC/ Pool/Hot Tub?

La salida se realiza a las 10:00.

¿Dónde se encuentra Elk Ridge (#599) | 10 min to Ski - Private Deck - Golf/AC/ Pool/Hot Tub?

En la montaña, esta casa de vacaciones se encuentra muy cerca de Cliffs at Tamarron y a menos de 10 kilómetros de Electra Lake y James Ranch. Lake of the Pines y Durango Hot Springs Spa también están a menos de 20 kilómetros.

Comentarios

8,8

Excelente

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
10 comentarios de un total de 18 con una puntuación de 10 - Excelente
6 comentarios de un total de 18 con una puntuación de 8 - Bueno
1 comentarios de un total de 18 con una puntuación de 6 - Normal
1 comentarios de un total de 18 con una puntuación de 4 - Mediocre
0 comentarios de un total de 18 con una puntuación de 2 - Horrible

8,6/10

Limpieza

10/10

Llegada

8,8/10

Comunicación

9,8/10

Ubicación

9,2/10

Precisión del anuncio

Comentarios

De un sitio asociado

8/10 Bueno

Anuj S.

Great Location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location of this place was awesome — very close to Purgatory Resort, which made getting around super easy. The home itself was cozy, very clean, and well decorated, with everything in place that one would need for a comfortable vacation stay.The only downside was the beds, which were not very comfortable, particularly in the loft area. I would kindly request the owners to consider changing or upgrading the beds, as that would really elevate the overall experience.Overall, a great stay with an excellent location and a welcoming, well-maintained space.
Respuesta de VrboOwner el 17 de ene de 2026
Thank you for taking the time to share such a thoughtful review. We’re delighted to hear you enjoyed the cozy, clean, and well-decorated home, as well as the convenient location so close to Purgatory Resort. We truly appreciate your feedback regarding the beds, especially in the loft area. We’ve shared this with the owners for consideration, as guest comfort is very important to us. Your input helps us continue improving the experience. Thank you again for staying with us—we’d love the opportunity to host you again in the future.
Verificado

10/10 Excelente

Payton C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great stay

Property was well kept and warm, 8 of us slept fairly comfortable. Neighbors are very nice, would stay again!
Se alojó 4 noches en diciembre de 2024
Respuesta de VrboOwner el 6 de ene de 2025
Thank you so much for your kind words! We’re thrilled to hear that you and your group had a comfortable stay and enjoyed the warmth and cleanliness of the property. It’s wonderful to know that the neighbors were welcoming, and we’re glad you felt at home. We’d love to have you back anytime, and we look forward to hosting you again in the future.
Verificado

8/10 Bueno

Stephanie M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Check in was great! Kitchen could use a Keurig coffee machine and updated utensils and pots.
Se alojó 8 noches en agosto de 2025
Respuesta de VrboOwner el 15 de ago de 2025
Thank you for your feedback! We’re glad check-in went smoothly. We appreciate your suggestions regarding the coffee machine and kitchen updates, and we’ll take them into consideration to improve future guests’ experience. We’d love to host you again!
Verificado

10/10 Excelente

Amy K.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Perfect Mountain Getaway

This condo was perfect for our family of 4! The back patio was a great spot for our morning coffee. The condo was well-stocked with everything you could need. Communication with the host was quick and easy. We’ve stayed in several places in the San Juans and this was probably our favorite.
Se alojó 7 noches en junio de 2025
Respuesta de VrboOwner el 30 de jun de 2025
Thank you so much for your kind words! We're thrilled to hear the condo was a perfect fit for your family and that you enjoyed relaxing on the back patio with your morning coffee. It’s wonderful to know you found everything well-stocked and communication easy. Hearing that this was one of your favorite stays in the San Juans truly means a lot to us. We'd love to host you again anytime!
Verificado

10/10 Excelente

CHELSEA B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family get away

Home was cozy and quiet! We enjoyed site seeing and enjoying the view from our balcony.
Se alojó 5 noches en noviembre de 2024
Respuesta de VrboOwner el 2 de dic de 2024
Thank you for your lovely review! We're so glad to hear that the home was cozy and quiet, and that you enjoyed the sightseeing and the beautiful view from the balcony. We hope to welcome you back for another relaxing stay in the future!
Verificado

10/10 Excelente

Daniela L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great place, lovely views!

Location is perfect and property management increible. We had a terrible storm and they had everything sorted out to clear the roads.
Se alojó 3 noches en diciembre de 2022
Verificado

10/10 Excelente

Angie M.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great Location

The Glacier property and golf course is beautiful. Great amenities so make sure you have time to use and enjoy them. Restaurants in area had delicious food. This was a very last minute stay for us but would definitely go back to area to stay again
Se alojó 3 noches en septiembre de 2023
De un sitio asociado

10/10 Excelente

Plume M.

The fall break destination!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful place, great location, clean, very spacious, this condo had everything we needed for our family vacation.
Respuesta de VrboOwner el 17 de oct de 2023
We are so glad you enjoyed your stay with VRC! Thank you for taking the time to leave this review and we hope to have the opportunity to host you again!
De un sitio asociado

6/10 Normal

David H.

Wedding Trip

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A little disappointed in condo.
Respuesta de VrboOwner el 19 de oct de 2022
Thank you for leaving a review. I wish we had more detail in why you were disappointed so we could keep improving our guests' experience. Many guests love staying here, but we're sorry you did not find it ideal. It was a pleasure to host you for your visit for a wedding and we do hope you come stay with VRC again soon!
De un sitio asociado

8/10 Bueno

Mary O.

Spring break

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Good, but missing kitchen towels and lids for pots
Respuesta de VrboOwner el 23 de mar de 2023
Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your stay overall and that the property met your expectations. We appreciate your suggestions regarding the kitchen towels and pot lids and will be purchasing more for the home. We want to make sure that our guests have everything they need to feel comfortable during their stay, so please do not hesitate to contact us during your next visit if there is anything we can do to improve your experience. Thank you for choosing our property and we hope to have the opportunity to welcome you back in the future.
Verificado

8/10 Bueno

vill t.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Comunicación

durango

good
Se alojó 5 noches en julio de 2024
Respuesta de VrboOwner el 21 de ago de 2024
Hi Vill, Thank you so much for taking the time to leave a review! We're glad you had a good experience at our property. If there's anything specific that could have made your stay even better, we'd love to hear about your feedback. We're always looking for ways to improve and make every guest's stay exceptional. We hope to have the pleasure of hosting you again in the future! Kind regards, -Holly
De un sitio asociado

10/10 Excelente

chris h.

Celebrating 60

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This condo was the perfect fit for a couple life long buddies who golfed, played hard, toured, and relaxed with gusto for a week in paradise. Our condo was very clean, had everything we needed, and located in a quiet location. Thank You !Gary & Phil
Se alojó 7 noches en septiembre de 2023
Respuesta de VrboOwner el 17 de oct de 2023
We are so glad you enjoyed your stay with VRC! Thank you for taking the time to leave this review and we hope to have the opportunity to host you again!
Verificado

8/10 Bueno

Jedidah F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Tamarron resort is beautiful is beautiful. This unit was perfect for our family and the process of checking in and out was very simple. The communication with the management was also very quick. The only issue we had with the unit was that the glasses and forks and spoons seemed dirty. We pulled glasses out of the cabinet that looked like they had lip gloss stains on the rim. And some of the glasses had a ring stain in the middle of them. Same with the coffee mugs. The spoons looked grimy. Also, there was one pan for cooking. Even though VRC did let us know we would be responsible for replacements of toilet paper and paper towels and kleenex if needed, I still find that practice very annoying.
Se alojó 6 noches en junio de 2025
Respuesta de VrboOwner el 20 de jun de 2025
Thank you so much for taking the time to share your feedback. We're thrilled to hear that you found the Tamarron Resort beautiful and that the unit was a perfect fit for your family. It’s also great to know the check-in and check-out process was simple and that communication with our team met your expectations. We sincerely apologize for the cleanliness issues you encountered with the kitchenware. That is certainly not the standard we strive to maintain, and we’ll be following up with our housekeeping team to ensure this is addressed immediately. We also appreciate your comments about the limited cookware and will evaluate the kitchen inventory to better support future guests. Regarding the supplies policy, we understand how it can be frustrating. Our aim is to be as transparent as possible in setting expectations, but your feedback helps us reassess how we communicate and manage guest needs. We truly value your input and hope to have the opportunity to host you again with an improved experience.
De un sitio asociado

10/10 Excelente

Janet M.

Beautiful resort vacation rental

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This rental is awesome. Great views and everything at your fingertrips. Rode the train from Durango to Silverton and back. Such an aspiring trip. Awesome views and fun being pulled by a steam engine. Durango is a neat town with food, antiques, music and very friendly people. Million dollar highway and Silverton are something everyone needs to experience. Are stay was just perfect. Thanks to everyone involved!
Respuesta de VrboOwner el 2 de oct de 2023
Thank you for taking time to leave us a review! We are so happy to hear that you enjoyed your stay here with Vacation Rental Collective! We hope to see you back again in the near future!
De un sitio asociado

8/10 Bueno

Beautiful condo and view

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The Tamarron property is spectacular! Our view was one of the better on the property. We were a bit frustrated that the AC was out when we got there, the top floor never really cooled down the entire stay but the bottom floor was pleasant. The fridge was busted and not replaced but we were given a mini fridge, which for 4 adults was not enough and we had already purchased our groceries before realizing the fridge would not cool as it was off when we arrived. We ended up buying a large cooler and keeping items on ice. Hopefully the owner will replace the fridge as we were told this has been an issue for over a year. Overall we would definitely come back to Tamarron for a visit.
Respuesta de VrboOwner el 22 de ago de 2023
Thank you for leaving us a review! We are sorry to hear that you had some frustration with the AC. Unfortunately the month of July was hotter than usually here in Durango! We also apologize for the inconvenience of the Fridge not working properly, but we are happy to hear that we were able to bring you a replacement mini fridge. We are sorry that the mini fridge was not enough space for you! Hopefully in the future you will notify us what exactly you are wanting when an issue arises. We believe the fridge has been replaced. We hope that you give us a second chance in the near future to better ourselves.
De un sitio asociado

10/10 Excelente

Elizabeth B.

Peaceful, With an Amazing View

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This trip was a girls’ getaway and consisted of six ladies. The rental was small, but it still worked for my group. It was very clean, and the beds were comfortable. There were plenty of supplies, such as toilet paper, paper towels, dishwasher soap, etc., which lasted for the length of our stay, and we didn’t need to purchase additional items (this is always a plus).Even though there are many units in the building, there was no neighbor noise or disturbance and it felt very private. The place has a cabin feel to it and the view from the balcony is beautiful with the surrounding forest and mountains.The only downside of staying here is the significant difference in temperature between the living room area and the loft. For those who tend to be on the hot side, keeping the loft cool enough to sleep often made the downstairs extremely chilly.Finding the actual unit was a little confusing (I didn't realize that 599/600 were the unit numbers), and the clerk on duty when I checked in wasn't very helpful. However, the owners were very kind and caring, and quick to respond to any questions. I recommend the place and would stay here again.
Se alojó 4 noches en julio de 2023
Respuesta de VrboOwner el 8 de ago de 2023
Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) It was a pleasure to host you and we hope you come stay with us again soon!
Verificado

10/10 Excelente

Tom J.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio

Wonderful but communication is key!

Our overall stay was wonderful! The lay out of the units worked well for or family of five adults and was very comfortable. We did however experience an unfortunate problem with the refrigerator which was no ones fault, just one of those things that happen. We informed the person at the front desk who was quick to call the maintenance person to come and check it out. He was there within 5 minutes to verify that the frig was not cooling and assured me that he would contact the person who handles appliance problems and that he would let us know something. We did not hear back from him. The next day we again reported the frig not working and was told that they were swamped and didn't make it out. Again didn't hear back from the property management. They finally contacted the unit owner and received permission to allow us to use the refrigerator in a unit next door until it was fixed. The biggest problem we had was with lack of communication with the property management, not the owner. Once the owner knew of our problem, they were quick to offer a solution. Would I stay here again? Yes, I would! Loved the location and the layout of the units. Just wish the communication would be better.
Se alojó 6 noches en junio de 2023
Respuesta de VrboOwner el 13 de sept de 2023
Thank you for taking the time to provide your feedback about your recent stay with Vacation Rental Collective. We very much appreciate you doing this, as it is invaluable for us to improve our services. We are glad to hear that overall your stay was wonderful, and that you enjoyed the layout of the units for your family. Our sincerest apologies for the lack of communication you received from our team. That is not what we typically hear from our guests, as it is usually the complete opposite. We appreciate your letting us know though, as we can always improve, even on things that we may already consistently do well. We are very sorry to hear that maintenance wasn't able to get the fridge fixed more promptly, but glad that we were able to pivot and provide you access to another unit's fridge during your stay. We are glad to hear that the owner of the unit made sure to get you the help you needed. We have already addressed the fridge issue, and will bring up the communication issues you mentioned to our team, so that we can provide a better experience for our guests in the future. We look forward to hosting you again in the future! Thanks again for the feedback.
Verificado

4/10 Mediocre

Paul B.

Se alojó 4 noches en septiembre de 2025
Respuesta de VrboOwner el 18 de oct de 2025
Thank you for your feedback. We’re sorry to see your experience didn’t meet expectations and would appreciate the chance to learn more. Please reach out to us directly so we can address any concerns and improve for future guests.

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