The host, Clifford, was very nice and did his best to accommodate; however, he must be under contract with Vrbo Management which was a nightmare! I highly encourage to NOT BOOK THIS LOCATION!! It is false advertising that it is a home away from home when the Management company controls the A/C… it was set at 76 degrees, this house is located in Atascocita, Texas and the average daily temperature during our stay was 82… we were sweating sitting in the house!! Everyone slept terribly uncomfortable… the audacity for them to control and just assume how comfortable someone is supposed to be in the house is just utterly ridiculous. I mean the house is in the United States not a Third World country.! They are so cheap about refusing to let people be at their OWN COMFORT LEVEL so they had an array of box and portable fans( two made unbearable squeaking noise when turned on!)…all of the bathroom sinks did not drain, filled with water just to either wash your hands, brush your teeth. The cleaning crew DID NOT EVEN CLEAN ONE OF THE BATHROOMS, the tub was full of dirt and hair! And the tub in the master bathroom spewed yellow water!! I booked this place more than three months in advance, telling them we had seven people, they had enough bath towels, but only ONE WASHCLOTH, no kitchen towels at all, and 2 garbage bags for our 5 day, 4 night stay. Again, Clifford was sweet, but unprepared for our stay and the Vrbo Management Co. he is with is utterly pathetic and disgraceful! Pam B