La Marina House - Cozy, Quiet & Private

Gracias for your feedback.

Gracias for the review but I think the review may be mixed up with some were else you stayed as the property is a small house not a hotel and does not advertise a bar or restaurant. The local town has many bars, restaurants and other amenities. In regards to paying extra for the air con this also must be a mistake / mix up with another property as we do not charge any extras for air con or any other part of the house. The charged paid when you book online is the full cost paid. There are no hidden extras. Hope this explains and would ask that review is updated to reflect our property that was stayed in. Gracias

Gracias for your review. We look forward to seeing you again!

Thanks for the feedback.

Thank you for your review and sorry for the issue in having to upgrade your stay as this property had some issues with leak in boiler. We had to upgrade guest to a 4 bedroom house closer to amenities without any extra nightly fees. We hope you enjoyed your stay.

Hola Anthony We are sorry to receive your review and quite shocked to be honest. When you originally booked in Feb 2025, you messaged numerous times as you said you never stayed or booked a place before, We responded in a timely manner and tried to help you out and put you at ease until your arrival date. The house is a small house, legally built in Spain, they are called a “Julia” small one bed house.The images listed on here are exactly of the house, nothing has been added or exaggerated. On arrival you did contact us regarding how to work the washing machine and it was explained to you, none of the “problems” listed here were mentioned or asked of us to rectify which we would of done had these been mentioned to us in your 3 week stay. Unfortunately neighbours feeding cats is out of our control, we cannot make them do otherwise. Also the image of a house that is derelict, again we have no control over this. Im sure you seen many houses along the street that were lovely done and kept neat and clean. When you were in touch with us via the app or phone, had you of mentioned these issues we would have tried to resolve any that we could ourselves had we been given the chance. Our property has been for let for many years without issues and VRBO can also see this record and never had a complaint like this. Hope this explains. Gracias

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