Circle A Ranch, Hot tub, Pet Friendly!

Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the property, the peaceful patio, comfortable beds, kitchen, and your time in Fredericksburg. We’re sorry to hear about the issues you experienced during your stay. If you had any trouble with the deadbolt, we would have loved the opportunity to assist you while you were here, as we don’t see that this was reported to us during your stay. We would have been happy to send someone over to help make sure everything was working properly. Regarding the hot tub, it sounds like it may have gone into sleep mode or eco mode after the first use. This is a quick and easy adjustment, and we would have been happy to provide instructions or send someone out to assist right away so you could fully enjoy the amenity. We also appreciate your feedback regarding the cleanliness. We will be sharing your comments with our housekeeping team to address the areas mentioned, including the living room furniture, pillows, and towel concerns. Thank you again for your feedback. We truly appreciate you bringing these items to our attention, and we hope to have the opportunity to host you again in the future.