8/10 Bueno
Rodger M.
31 de mayo de 2024
Aspectos positivos: Comunicación, ubicación y precisión del anuncio
Aspectos negativos: Llegada
Very stressful experience
When we got there the lock to the condo didn’t work then when we finally got someone to help us on the phone we could get in but we couldn’t lock it to leave so we had to stay there that night
When once in the condo the floors were filthy, the TV in the living room didn’t work. The TV in the bedroom was only in Spanish. there were black hairs in the sink in the second bedroom (Ihave blonde and my husband has gray hair) there are no paper towels, toilet paper, dish towels, dishwasher pods.
there were dishes, left in the dishwasher that I had to empty. The coffee table had dust all over it. The table on the porch was filthy. Cleaned it left the washcloth black after I cleaned it. when we went to bed that night, there were no sheets on the bed in the primary suite there was a door handle that fell off in the primary suite when we closed the door. The fan remote in the primary suite didn’t work. The fan in the living room only worked with the light on and only one speed …very fast. we were told someone would come to fix the door lock the night we checked in but no one came
we had to call again in the morning the second day it took 3 1/2 days to get everything fixed. They never could fix the fan in the living room. I sent at least 10 texts and made a a dozen phone calls.
Rodger M.
Se alojó 8 noches en mayo de 2024
