The Periwinkle Cottage, 3BR, 2BA Fort Mill Retreat. Close to Downtown!

Thank you for staying with us! I think you erroneously pressed a 1 star based on your review. We’re happy you enjoyed your stay.

Thank you for your feedback. We take guest experience seriously and want to provide accurate context for future travelers. During this stay, there was municipal construction occurring in the area that resulted in occasional, temporary utility interruptions outside of our control. We remained in regular contact with the Town of Fort Mill throughout and relayed confirmed updates to the guest as they were received. The last known water-related work occurred on February 9, and no ongoing disruptions were scheduled afterward. Whenever concerns were raised, we responded promptly and offered support. Replacement filters and requested items were ordered and delivered, and we repeatedly invited the guest to let us know specific needs so we could assist. Odor concerns were not communicated to us until late in the stay, and we addressed the filter request as soon as we were made aware. The home was equipped as described in the listing, including kitchen tools and standard supplies. We also offered to bring any additional items needed, as guests do not have access to private storage areas for safety and property management reasons. We regret that municipal work impacted the overall experience, as this was outside of our ability to control or predict. Our goal is always to provide a responsive and supportive stay, and we remained available throughout to address questions and provide assistance.