Luxury townhouse near Orlando theme parks

The pool closure was a last minute temporary emergency. The issue has since been rectified. If you had a problem using the smart thermostat you could of asked for assistance during your stay. For you to give 2 stars on communication and location or cleanliness is just vindictive because of the pool issue.

Thank you for your detailed feedback. I’m glad to hear that you found the home as pictured and appreciated the responsiveness during your stay—that’s always a top priority for us. I do, however, want to clarify a few points for future guests. The kitchen is stocked with essential items intended for short-term stays, as outlined in the listing. We understand that needs may vary for longer visits, and we’ll certainly take your suggestions into consideration as we continue to improve the space. Regarding cleaning tools, these are available in a small pantry door towards the extreme right of the dining room. Equipped with vacuum, mops, brooms etc. cleaning products are stored underneath the kitchen sink i guess you missed it. The thermostat is set on a schedule to maintain energy efficiency and comfort across the home, however it does allow guest to change the temperature from 70-85 degrees in either direction. It seems like you were having trouble operating the thermostat and I sent you a YouTube video. Maybe you didn’t bother to familiarize yourself. we are always available to make adjustments if guests reach out during their stay. As for the outdoor area, being in a natural environment, insects can occasionally be present depending on the season. We do recommend guests use repellent if they plan to spend extended time outside. Lastly, I want to address the concern about the exterior camera. For transparency and safety, there is a clearly disclosed outdoor security camera pos