A los huéspedes les encanta el espacio al aire libre de este alojamiento.
3 habitaciones3 baños8 huéspedes
Servicios populares
Piscina
Cocina
Lavadora
Aire acondicionado
Parrilla de barbacoa
Balcón
Echa un vistazo a la zona
Branson West, MO
Ozark Mountain State Park
Place, Ozark Mountain State Park
A 1 min en coche
Shepherd of the Hills Outdoor Theater
Place, Shepherd of the Hills Outdoor Theater
A 3 min en coche
Highway 76 Strip
Place, Highway 76 Strip
A 5 min en coche
Branson, MO (BKG)
Airport, Branson, MO (BKG)
A 23 min en coche
Habitaciones y camas
3 habitaciones (capacidad para 8 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
1 cama de matrimonio grande
Habitación 3
2 camas de matrimonio
3 baños
Baño 1
WC · Solo ducha
Baño 2
WC · Solo ducha
Baño 3
Bañera · WC · Solo ducha
Otros espacios
Porche o patio
Cocina
Oficina
Balcón
Comedor
Acerca de este alojamiento
Birdie Lane Beauty – Golf, Pools, Gym, & More!
Summary:
Tucked within the exclusive gated community of StoneBridge, you’ll find the Birdie Lane Beauty; a perfect name for this lovely 2-story home with a welcoming atmosphere.
The Space:
A beautifully maintained home with modern decor. This rental is ideal for a group who is looking to enjoy Branson’s most sought-after attractions and come back to a comfortable stay. The open living space boasts ample seating, TV, and access to the screened wraparound deck. The deck is a major bonus to this tasteful abode with outdoor seating - perfect for a morning brew, evening hors d'oeuvres, or even a family game night!
Back inside, the kitchen is in direct sight of the living room allowing there to be an organic flow between entertaining. Guests can mingle with each other between the couch and the barstools from the kitchen counter. The kitchen is equipped with everything you may need to whip up a delicious meal from home. A toaster, and drip coffee maker are also available for your convenience. Steps away, enjoy meals together at the dining table for 8.
The home sleeps up to 8 guests comfortably between 3 private bedrooms. Each space is fully furnished with cozy linens and complementing decor.
On the first floor:
- Bedroom #1 is outfitted with a King bed, TV, and shared en-suite. The shared en-suite is handicap accessible with a walk-in shower, laundry closet, and can be accessed from the living room.
- Bedroom #2 is configured with a King bed, crib, deck access, TV, and private en-suite. The private en-suite offers a jetted tub and stand-up shower.
On the second floor:
- Bedroom #3 is configured with 2 Queen beds and a TV.
- An additional full bathroom is fully stocked to serve guests on the second floor, equipped with a shower/tub combo.
THINGS TO NOTE:
- There is parking for 2 vehicles in the shared parking lot.
- Parking passes are required. As of January 1, 2026, there is a $7.00 per night, per vehicle fee to all nightly rental guests paid to the POA when you check in. This is a mandatory fee that the POA Board of Directors has decided to charge. We do not have any control over it and the fee cannot be waived.
On day of arrival all guests will receive a message from the local team to obtain the AMENITIES PASS from the Welcome Center at Stone Bridge.
- Communal pools are open seasonally from Memorial Day to Labor Day.
- The total price for your reservation will include the accommodation fare, booking fee, cleaning fee, damage waiver, pet fee (if applicable), and applicable taxes.
- Early Check-ins and Late Check-outs are not permitted without authorization from our local team and payment of fees.
- Pools, hot tubs, and other facilities in the resort are operated by the HOA, and neither Grand Welcome nor the property owners are responsible or liable for any refunds in the event that they are closed for any reason.
- This is a teo level walk in unit with no steps required to reach the door.
The exclusive gated-community of StoneBridge Village offers many on-site amenities for you to enjoy including the LedgeStone 18-hole, par 71, championship golf course, the LedgeStone Club House and adjoining LedgeStone Grille for your dining enjoyment, a gym, two inviting pools for a relaxing day of sun and fun, adventurous walking trails and playgrounds for the little ones. The home is less than 4 miles from the White River Balds Natural Area, a 362-acre nature preserve with rolling green glades, hiking trails, and scenic landscapes. Silver Dollar City, only 7 minutes and just 2.8 miles away, is a 61-acre amusement park with an 1880’s theme and great for family fun! Downtown Branson, just 10.5 miles away, is a historic town dotted with dozens of restaurants, boutiques, and specialty stores. It’s simple to navigate downtown by walking, riding a bike, or hopping on the free downtown trolley. While downtown, it’s common to stumble upon a local festival, live music, and other noteworthy events.
Area Attractions:
Live Shows
Showboat Branson Belle
Dolly Parton's Stampede
Silver Dollar City
White Water
Top of the Rock Golf Course
Table Rock Lake
Lake Taneycomo
Añade las fechas para ver los precios
Alojamientos similares
Trails End Cabin- 10 min- Silver Dollar City; 15 min- Branson; NEW Tiled Showers
Notch Estates
Trails End Cabin- 10 min- Silver Dollar City; 15 min- Branson; NEW Tiled Showers
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y botiquín de primeros auxilios.
Información sobre la zona
Branson Oriental
Esta casa de vacaciones se encuentra en Branson Oriental, en el centro y en un lago. Teatro Sight and Sound y Titanic Museum son puntos fundamentales para los aficionados a la cultura; tampoco te pierdas Silver Dollar City y White Water. Para disfrutar de una noche diferente, apunta: Auditorio Grand Country y Crazy Craig's Treehouse. Reserva algo de tiempo para explorar la naturaleza realizando actividades como el ciclismo.
Ozark Mountain State Park - A 1 min en coche - 1.8 km
Shepherd of the Hills Outdoor Theater - A 3 min en coche - 4.3 km
Wilderness Chapel - A 3 min en coche - 4.0 km
Silver Dollar City - A 4 min en coche - 4.7 km
Highway 76 Strip - A 5 min en coche - 7.2 km
Cómo moverse por la zona
Branson, MO (BKG): a 32 min en coche
Restaurantes
Cracker Barrel - A 7 min en coche
Skillet Cookery - A 7 min en coche
CrossRoads Pizza - A 7 min en coche
Ozark Mountain Pizza - A 5 min en coche
Billy Gail's Cafe - A 6 min en coche
Preguntas frecuentes
¿En Birdie Lane Beauty – Golf, Pools, Gym, & More! hay piscina?
Sí, este alojamiento cuenta con una piscina.
¿Cuánto cuesta alojarse en Birdie Lane Beauty – Golf, Pools, Gym, & More!?
A fecha de 6 de jul de 2026, los precios encontrados para una estancia de una noche y dos adultos en Birdie Lane Beauty – Golf, Pools, Gym, & More! el 7 de sept de 2026 son de al menos 174 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Birdie Lane Beauty – Golf, Pools, Gym, & More! se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿A qué hora se realiza la entrada en Birdie Lane Beauty – Golf, Pools, Gym, & More!?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Birdie Lane Beauty – Golf, Pools, Gym, & More!?
La salida se realiza a las 10:00.
¿Dónde se encuentra Birdie Lane Beauty – Golf, Pools, Gym, & More!?
En el corazón de Branson Oriental, esta casa de vacaciones con campo de golf se sitúa a menos de 10 kilómetros de Wilderness Chapel, Silver Dollar City y Lago Table Rock. Highway 76 Strip y Shepherd of the Hills Outdoor Theater también están a menos de 10 kilómetros.
Comentarios
9,6
Excepcional
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
24 comentarios de un total de 28 con una puntuación de 10 - Excelente
10 - Excelente
24
3 comentarios de un total de 28 con una puntuación de 8 - Bueno
8 - Bueno
3
0 comentarios de un total de 28 con una puntuación de 6 - Normal
6 - Normal
0
1 comentarios de un total de 28 con una puntuación de 4 - Mediocre
4 - Mediocre
1
0 comentarios de un total de 28 con una puntuación de 2 - Horrible
2 - Horrible
0
9,6/10
Limpieza
9,8/10
Llegada
9,8/10
Comunicación
9,8/10
Ubicación
9,6/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Charissa B.
27 de jul de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
They thought of everything
We had a great stay. They thought of every pot or pan or dish detergent you might need. We could even see the SDC drone show from the screened I. Back porch. Will definitely stay here every time the family is in Branson.
Charissa B.
Se alojó 4 noches en julio de 2025
Respuesta de VrboOwner el 18 de ago de 2025
Thank you for your glowing review! We're always here to make your next stay just as memorable.
Verificado
10/10 Excelente
Kathy C.
19 de sept de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
A+
Great place to stay. Would go there again!
Kathy C.
Se alojó 4 noches en septiembre de 2022
Respuesta de VrboOwner el 23 de sept de 2022
Thank you so much for leaving your feedback and we're very happy to hear about your experience. Looking forward to hosting you again in the future!
Verificado
10/10 Excelente
Debra S.
22 de sept de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great family stay!
The condo was the perfect place for our three night stay. It allowed us each to have a separate bedroom and bathroom and plenty of room to spread out.
Debra S.
Se alojó 3 noches en septiembre de 2023
Respuesta de VrboOwner el 9 de oct de 2023
Thank you for staying with us and for your review! We are so happy to hear your Grand Welcome Vacation experience and hope to host you again soon, either here or at one of our many locations across the country!
Verificado
10/10 Excelente
Kristie S.
20 de dic de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Grandson first Silver Dollar City Trip
Had a great stay at this property everyone’s just perfect for our trip. It was so close to Silver Dollar City made the trip home quick. Would definitely stay at this location again
Kristie S.
Se alojó 3 noches en diciembre de 2023
Respuesta de VrboOwner el 22 de ene de 2024
We are thrilled to hear that you had a fantastic stay at our property! Being conveniently located near Silver Dollar City definitely makes for a quicker trip back home. We appreciate your kind words and are delighted to know that our location was perfect for your trip. We would love to welcome you back in the future. Thank you for choosing our property for your stay. Grand Welcome Branson Local Team.
Verificado
10/10 Excelente
Laura M.
13 de nov de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Property in Beautiful Golf Neighborhood
Great 3 bed condo in a beautiful part of Branson. Had everything we needed and it was seamless from booking through checkout. Highly recommend.
Laura M.
Se alojó 3 noches en noviembre de 2023
Respuesta de VrboOwner el 1 de dic de 2023
We appreciate you taking the time to review your stay with us! The Grand Welcome team hopes to host you again in your future vacation endeavors, either here or one of our many locations across the US!
Verificado
10/10 Excelente
Viajero verificado
1 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Fabulous!
We had an absolute fabulous stay. Everything was very clean and the beds were all very comfortable. We also enjoyed the very roomy screened in patio during the evenings. I highly recommend this place! Can’t wait to stay again!
Viajero verificado
Se alojó 3 noches en mayo de 2023
Respuesta de VrboOwner el 16 de jun de 2023
Thank you for reviewing your experience with Grand Welcome! We hope to host you again for a future vacation.
Verificado
10/10 Excelente
Megan B.
25 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Spring Break
We come to Branson about four/five times a year. We typically stay in Stonebridge and this is a place we would definitely stay in again!
Megan B.
Se alojó 3 noches en marzo de 2023
Respuesta de VrboOwner el 14 de abr de 2023
We are thrilled you have stayed in one of our Grand Welcome homes and would love to invite you back in the future. Please let us know what we can do to make your stay even better for next time!
Verificado
10/10 Excelente
scott a.
17 de jul de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Branson Trip
Property worked well for our family trip to Branson. AC was great as we hit a few warm days. Bedrooms were spacious and property was as described. Management was easy to work with as well.
scott a.
Se alojó 4 noches en julio de 2023
Respuesta de VrboOwner el 4 de ago de 2023
Thank you for reviewing your experience with Grand Welcome! We hope to host you again soon, either here or at one of our many locations across the country!
Verificado
10/10 Excelente
John B.
19 de nov de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Fire in the hole - final ride.
Great location, very easy to get to Silver Dollar City. Condo had everything we needed.
John B.
Se alojó 3 noches en noviembre de 2023
Respuesta de VrboOwner el 8 de dic de 2023
Thank you for staying with us and for your review! We are so happy to hear your Grand Welcome Vacation experience and hope to host you again soon, either here or at one of our many locations across the country!
Verificado
10/10 Excelente
Kamber B.
20 de may de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location
We really enjoyed our stay! Everything was clean and just as described, we were thankful to have the high chair and crib for the baby. The location was great to go to Silver Dollar City or to run into Branson. Communication was great from beginning to end. Will stay with you again!
Kamber B.
Se alojó 2 noches en mayo de 2024
Verificado
10/10 Excelente
Tori J.
6 de jun de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The perfect VRBO!
We absolutely loved our stay! The rooms were spacious and clean, the beds and pillows were SO comfortable, we all slept so well! We loved the screened in porch. Location could not be better for Silver Dollar City. Everything was just perfect. I will be checking for availability every time we come to Branson from now on!
Tori J.
Se alojó 3 noches en mayo de 2024
Verificado
10/10 Excelente
mark a.
28 de oct de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Branson stay
Very good. Thank you
mark a.
Se alojó 3 noches en octubre de 2023
Respuesta de VrboOwner el 3 de nov de 2023
Thank you for reviewing your experience with Grand Welcome! We hope to host you again soon, either here or at one of our many locations across the country!
Verificado
10/10 Excelente
Jennifer B.
3 de abr de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful, cozy place!
When we arrived after a long drive it was so nice to come to a place that was so cozy and inviting! The lights were on some relaxing music was playing and everything was just perfect! The view was great and overall it was a great experience. Would highly recommend!
Jennifer B.
Se alojó 3 noches en marzo de 2023
Respuesta de VrboOwner el 21 de abr de 2023
Thank you for staying with us and for your review! We are so happy to hear your Grand Welcome Vacation experience and hope to host you again soon, either here or at one of our many locations across the country.
Verificado
10/10 Excelente
Kayla P.
11 de dic de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great
Loved it
Kayla P.
Se alojó 2 noches en diciembre de 2023
Respuesta de VrboOwner el 28 de dic de 2023
Thank you, Kayla, for your fantastic 5-star review of Birdie Lane Beauty! We are thrilled to hear that you loved your stay at our property. Our team at Grand Welcome Branson is dedicated to providing exceptional experiences for our guests, and it is always rewarding to receive such positive feedback. We look forward to welcoming you back in the future. Grand Welcome Branson Local Team.
Verificado
10/10 Excelente
Paula W.
21 de jul de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
This was a great stay for our family of 7 adults. A fun surprise was seeing Silver Dollar City fireworks nightly off the screened in porch. The whole process was smooth. Good location. The avid golfers of our group loved the Stonebridge course. The pool closest to this location is small and was cloudy. The only grilling option is a small community charcoal grill. We would definitely be repeat visitors to this property.
Paula W.
Se alojó 4 noches en julio de 2025
Respuesta de VrboOwner el 1 de ago de 2025
Thank you for the amazing review! We hope to create more wonderful memories with you on your next stay.
Verificado
10/10 Excelente
Amy C.
11 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Birdie Lane Beauty
We rented this property for some of our employees who attended our company's annual retreat at StoneBridge Village. Our employees were very impressed with the accommodations. The property was clean and nicely decorated. We will definitely return in the future.
Amy C.
Se alojó 2 noches en junio de 2023
Respuesta de VrboOwner el 9 de may de 2025
Thank you for your glowing review! We're always here to make your next stay just as memorable.
Verificado
10/10 Excelente
Tami F.
26 de oct de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Would stay again
My husband and I traveled with our moms. They go to Branson with us often. It was a great find. The location is great and easy to get to. Once inside the unit, the two bedrooms on the main floor had walk in showers which we prefer for our moms, and no steps inside for them either. It was very clean & good amenities in the unit, We will absolutely keep this as our go to when we are in Branson again.
Tami F.
Se alojó 2 noches en octubre de 2022
Respuesta de VrboOwner el 28 de oct de 2022
Thank you so much for leaving your feedback and we're very happy to hear about your experience. Looking forward to hosting you again in the future!
Verificado
10/10 Excelente
Megan M.
25 de sept de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Just as described
Everything was great. No suprises
Megan M.
Se alojó 3 noches en mayo de 2024
Verificado
10/10 Excelente
Brian H.
28 de dic de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Short Two-Night Stay
We planned a short, two-night stay so we could visit Silver Dollar City. We arrived after dark to a home that was extremely welcoming. Soft, inviting music was playing and lights were on to invite us in. My kids were really impressed with our welcome, (as were my wife and I). We found everything to be as expected, clean and comfortable. The three bedrooms were perfect for our family of five. The management company was very easy to work with and communicated with us throughout our stay, just to check in. If we ever find ourselves back in the Branson area, we hope to stay here again.
Brian H.
Se alojó 2 noches en diciembre de 2024
Respuesta de VrboOwner el 15 de mar de 2025
We're glad your family enjoyed their stay. We'd love to host you again.
Verificado
10/10 Excelente
Kaleigh S.
21 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great experience!
We had a great time. The property was everything we’d hoped it would be and more. The kids enjoyed the jacuzzi and having their own separate space. Traveling an 8 month old is stressful enough, but having access to the crib was so nice.
I don’t feel it was explained very well that we had to check in at the clubhouse, or which gate should have been used. Once we got it figured, all was well!
Kaleigh S.
Se alojó 4 noches en marzo de 2023
Respuesta de VrboOwner el 7 de abr de 2023
We are thrilled you have stayed in one of our Grand Welcome homes and would love to invite you back in the future. Please let us know what we can do to make your stay even better for next time!
Verificado
8/10 Bueno
Lisa B.
17 de jun de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The place was beautiful, exactly as pictured. I did not realize it was such a huge neighborhood so the pools weren't walking distance - 5 minute or 7 minute drive away - which wasnt a big deal to us but may be inconvenient for others.We loved the screened in porch and spent nearly every night outside, even when it was raining. It was so peaceful!The only negative I have was there was a lot of ants by the front door and into the kitchen. However, once I told the property manager about it, there was someone out that same day to take care of it!Silver Dollar City was only a few minutes outside of the neighborhood and downtown was less than 15.
Lisa B.
Se alojó 7 noches en junio de 2025
Verificado
10/10 Excelente
Amy W.
14 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family Vacay
Loved this place. Location was perfect, easy to get everywhere we wanted to go. I picked this place because it had a crib. We had our 2 year old grandson with us and we didn’t have to worry about where he would sleep.
Keurig wasn’t working the first morning. I texted the host, and by that afternoon we had a replacement. Also, Friday night we were able to see some fireworks from our lil patio area. Not sure where they were being set off at, but it was such a nice surprise! I would stay here again, plenty of room for all 6 and a half (grandson) of us.
Thank you for a wonderful stay!
Amy W.
Se alojó 6 noches en julio de 2024
Verificado
8/10 Bueno
Leigha M.
20 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Pretty good
The neighborhood was perfect and quiet. nice town house with everything you need. Except satellite or cable. If you have your own Netflix or Hulu ect you can use that. They have Pluto tv and YouTube because it Roku tvs. No big deal but was a little shocking. We thought the pools and club house would be closer. But from where we were it was about a 10 minute drive. I did try to message and see what the addresses these locations would be before our stay but they said I would get that information 2 days before our stay. If I knew this I would have booked something closer. The pools were wonderful however and we all enjoyed our stay.
Leigha M.
Se alojó 4 noches en julio de 2024
Respuesta de VrboOwner el 9 de may de 2025
Thank you for your 4-star rating! We appreciate your feedback.
Please remember, should you have had any issues or needs during your stay, we would have been happy to assist if you had communicated them. We always encourage guests to reach out with any concerns so we can address them promptly. We'd love to know what we could improve to make your next stay a 5-star experience!
Verificado
10/10 Excelente
Connie D.
22 de oct de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Extended Family Getaway
My husband & I, his two sisters and a brother-in-law (ages 69 to 87) ventured to Branson from Minnesota. The Birdie Lane location worked out great for us, being able to walk in with no steps and also no steps to two of the bedrooms was definitely a plus!!! The place was very clean, warm and inviting when we arrived with some lights on and music playing. We were able to have breakfasts together each day and dinner at least five of the six evenings we were there. We enjoyed sitting on the patio & visiting the night we arrived; was a little chilly the next evenings. We had a little trouble with the sound on the TV, but it was fixed the morning after we reported it. There was no laundry soap to wash the towels as instructed when leaving so had to buy some. We definitely enjoyed our stay! Nice location away from all the busy traffic. My husband and I had stayed in Stonebridge on a previous trip so we were a little familiar with the area.
Thanks for sharing your Birdie Lane property with us! We would definitely stay here again!!!
Connie D.
Se alojó 6 noches en octubre de 2023
Verificado
4/10 Mediocre
Matt W.
3 de dic de 2022
Aspectos positivos: Ubicación
Aspectos negativos: Limpieza y comunicación
Disappointed
When we checked in, there were no toiletries. The soap dispensers were diluted with half water. Had to wait for the property manager to come back from another city later in the night before we had any toiletries/ We then discovered ants all over the kitchen and dining room area. We left to allow the property management co to spray/set traps, only to find more ants the next day upstairs swarming a bathroom sink including our kids’ toothbrushes. All the TVs except the dining room TV lacked basic smart technology. We were so disappointed with the unit, we decided to check out a day early and asked for a one night refund which the property manager indicated would be no problem. However, after we left, he stopped responding to my repeated inquiries about the refund after. Never heard back from him again.
Matt W.
Se alojó 5 noches en julio de 2022
Respuesta de VrboOwner el 27 de dic de 2022
Hi there, thanks for staying at this 5 star property. However we need to address your review as a lot of it is just not true and or missing a lot of details. The soap is a foam soap, so it is very watery. We give guests a starter pack of toiletries, and we let all of our clients know that in the arrival email. However you requested more and we DID bring you more at no additional cost. In terms of ant, we did have someone come out as soon as you let us know there were ants in the kitchen and kitchen only. Our crew did spray and per your call you didn't see any evidence of them. Once again, we offered to come back out to spray upstairs but you denied. We even went as far as to offer to replace your kids toothbrushes, which you denied in fact you got offended that we would even offer to do that for you, so weird. The tv's have basic cable as it states in the description. Please read before booking. The local team never said you would get a refund, you demanded a refund but it was denied because when you left a day early, the condo was trashed. It took the cleaners twice the amount of time to clean. You didn't follow any of the check out procedures. Unfortunately, we had to pay the cleaners almost double, a few of the sheets also had nasty stains on them and we had to replace them, so that is the reason you didn't get a refund of any sort. Per onsite you only reached out twice, and at that times there wasn't an update to give you in terms of your demand for a refund.
Acerca de su propietario/a
Propietario/a: Grand Welcome Branson
Idiomas:
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Ofrece un servicio excelente a los huéspedes de manera constante.