3 habitaciones3 baños8 huéspedes200.0 metros cuadrados
Servicios populares
Piscina
Cocina
Lavadora
Secadora
Wifi gratis
Aire acondicionado
Habitaciones y camas
3 habitaciones (capacidad para 8 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
1 cama de matrimonio
Habitación 3
1 cama individual
3 baños
Baño 1
WC · Solo ducha
Baño 2
WC · Solo ducha
Baño 3
Bañera · WC · Solo ducha
Otros espacios
Cocina
Balcón
Comedor
Acerca de este alojamiento
The Retreat - Glamorosa casa de 3 dormitorios y 3 baños con piscina, balcón privado
SOMOS UN SOCIO PREMIER EN CASA LEJOS. PROPORCIONAMOS CONSISTENTEMENTE PROPIEDADES DE CALIDAD, TASAS COMPETITIVAS CON UN PROCESO DE RESERVA SEGURO Y CONFIABLE. MIRAMOS DESPUÉS DE MÁS DE 80 PROPIEDADES, ASÍ QUE ESTE TESTAMENTO A LA CALIDAD CONSISTENTE DE NUESTRAS VIVIENDAS.
3 camas 3 baños con piscina a 10 minutos de Disney. UNA HERMOSA CASA DE PUEBLO CON PISCINA CON UN INTERIOR LUJOSO MODERNO.
El Retiro es la siguiente fase, que sigue al extremadamente popular Serenity Resort. Estas casas adosadas de 2 plantas son realmente únicas, no solo ofrecen alojamiento de lujo a costos asequibles, sino que también tienen su propia piscina privada individual.
Our Home es un ejemplo clásico de estas propiedades de diseño impresionante que se benefician de un espacio de planta abierta en la planta baja, lo que le da una sensación de luminosidad y amplitud con una decoración que es simplemente impresionante.
La cocina es de gama alta, totalmente equipada y satisfará todas sus necesidades, ya sea un desayuno / almuerzo rápido que se puede disfrutar en el acogedor Breakfast Bar o una comida familiar más formal en la mesa de comedor de 6 asientos.
LAS INSTALACIONES DE LAVANDERÍA INCLUYEN UNA LAVADORA Y SECADORA CON WI FI Y TELEVISIÓN POR CABLE GRATIS Y LLAMADAS GRATUITAS A EE. UU.
Las tres habitaciones son impresionantes y todas disfrutan de muebles de lujo que lo encantarán y ofrecerán un refugio privado encantador al final del día. La terraza de la piscina tiene un área cubierta donde puedes sentarte y disfrutar de las delicias de comer al aire libre, relajarte y probar el encantador clima de Florida, leer un libro y darte un chapuzón en la piscina y es el lugar perfecto para relajarte después de un día en los Parques .
PARA UNA CASA QUE OFRECE LUJO Y ACCESIBILIDAD, EL RETIRO ES EL LUGAR PARA USTED.
Políticas: - No Fumar - No se permiten mascotas - No hay eventos, fiestas o grandes reuniones. - Debe tener al menos 25 años para reservar - Se requiere identificación con foto antes del check-in - Estancias de 4 noches y menores requieren un depósito de daños adicional - Lista completa de invitados requerida antes del check-in - El calor de la piscina es un costo adicional y debe solicitarse si es necesario - Se requiere calor de la piscina para calentar el spa - las comunidades de alquiler de vacaciones NO permiten estacionar en la carretera
TENGA EN CUENTA: EL CALOR DE LA PISCINA NO ESTÁ INCLUIDO EN LA TARIFA DE ALQUILER. Pool Heat es un adicional de $ 15 por día, Si su estadía es inferior a 7 días, también se pagará un cargo adicional de $ 30. La piscina se calentaría por aprox. 12 horas por día.
Añade las fechas para ver los precios
Servicios
Piscina
Cocina
Lavadora
Secadora
Wifi gratis
Aire acondicionado
Alojamientos similares
Beautiful home with private pool and space for the whole family
Beautiful home with private pool and space for the whole family
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información adicional
Se recomienda acceder a este alojamiento en coche.
Información sobre la zona
Clermont
Esta casa de vacaciones se encuentra en Four Corners. Centro comercial Disney Springs™ y Complejo de entretenimiento Old Town son lugares imprescindibles para los amantes de las tiendas; añádelos a tu itinerario junto a otros atractivos turísticos como Walt Disney World® Resort y Parque temático Disney's Animal Kingdom®. ¿Viajas con niños? Entonces una buena opción será llevarlos a Parque temático Magic Kingdom®, ¡estarán encantados! Puedes aprovechar también para ver algún partido o evento en ESPN Wide World of Sports Complex. Asegúrate de conocer a fondo la fauna local con actividades como un paseo para ver animales salvajes o la observación de aves.
Parque de servicios Northeast Regional Park - A 5 min en coche - 6.4 km
Four Corners FC - A 7 min en coche - 6.7 km
Parque acuático Surfari - A 8 min en coche - 9.3 km
Club de golf Highland Reserve - A 8 min en coche - 9.8 km
Cómo moverse por la zona
Estación de tren Kissimmee: 35 min en coche
Kissimmee, FL (ISM-Kissimmee Gateway): a 49 min en coche
Restaurantes
Checkers - A 8 min en coche
McDonald's - A 7 min en coche
Chick-fil-A - A 7 min en coche
Taco Bell - A 7 min en coche
Dunkin' - A 7 min en coche
Preguntas frecuentes
¿En The Retreat - Glamorosa casa de 3 dormitorios y 3 baños con piscina, balcón privado hay piscina?
Sí, este alojamiento cuenta con una piscina. Encontrarás piscinas climatizadas o de otros tipos.
¿Cuánto cuesta alojarse en The Retreat - Glamorosa casa de 3 dormitorios y 3 baños con piscina, balcón privado?
A fecha de 31 de mar de 2026, los precios encontrados para una estancia de una noche y dos adultos en The Retreat - Glamorosa casa de 3 dormitorios y 3 baños con piscina, balcón privado el 25 de jun de 2026 son de al menos 87 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En The Retreat - Glamorosa casa de 3 dormitorios y 3 baños con piscina, balcón privado se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en The Retreat - Glamorosa casa de 3 dormitorios y 3 baños con piscina, balcón privado?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en The Retreat - Glamorosa casa de 3 dormitorios y 3 baños con piscina, balcón privado?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en The Retreat - Glamorosa casa de 3 dormitorios y 3 baños con piscina, balcón privado?
La salida se realiza a las 11:00.
¿Dónde se encuentra The Retreat - Glamorosa casa de 3 dormitorios y 3 baños con piscina, balcón privado?
Esta casa de vacaciones de Four Corners para familias se encuentra a menos de 10 kilómetros de Four Corners FC, Parque acuático Surfari y Lago Davenport. Showcase of Citrus y Island H2O Live! también están a menos de 15 kilómetros.
Comentarios
8,8
Excelente
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
25 comentarios de un total de 41 con una puntuación de 10 - Excelente
10 - Excelente
25
8 comentarios de un total de 41 con una puntuación de 8 - Bueno
8 - Bueno
8
6 comentarios de un total de 41 con una puntuación de 6 - Normal
6 - Normal
6
0 comentarios de un total de 41 con una puntuación de 4 - Mediocre
4 - Mediocre
0
2 comentarios de un total de 41 con una puntuación de 2 - Horrible
2 - Horrible
2
8,8/10
Limpieza
10/10
Servicios
10/10
Instalaciones y estado del alojamiento
9,4/10
Llegada
8,6/10
Comunicación
9,0/10
Ubicación
8,8/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Lourdes C.
1 de may de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent stay and very clean
Would stay there again
Lourdes C.
Se alojó 7 noches en abril de 2022
Respuesta de VrboOwner el 18 de oct de 2022
Thank you for your 5 star review :)
Verificado
10/10 Excelente
Douglas
27 de mar de 2024
Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
We enjoyed our stay. Property was close to everything but in a quiet neighborhood.
Douglas
Se alojó 6 noches en marzo de 2024
Verificado
10/10 Excelente
Chadd C.
6 de ene de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great stay
We had a great 3 week stay. The house and development were great.
Chadd C.
Se alojó 21 noches en diciembre de 2020
Respuesta de VrboOwner el 6 de ene de 2021
Many thanks for your 5 star review. We are glad you enjoyed the home & development. We hope to welcome you again in the future.
Verificado
8/10 Bueno
Cheryl O.
16 de ago de 2019
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Would stay here again
We had a great time staying at this home. It was the perfect size for a family of 6. Overall everything went smoothly. We would stay here again.
Cheryl O.
Se alojó 8 noches en agosto de 2019
Respuesta de VrboOwner el 31 de mar de 2020
Thank you for your review. I'm so glad you enjoyed your stay. We do hop you choose us again for your next Orlando stay
Verificado
10/10 Excelente
Mallory O.
26 de feb de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Review
Home was clean and in a great location.
Mallory O.
Se alojó 5 noches en abril de 2023
Respuesta de VrboOwner el 27 de feb de 2024
Thank you for your 5 star review, I am so glad you enjoyed your stay
Verificado
10/10 Excelente
MicaelA C.
7 de sept de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Disney trip
The house was wonderful just as described in the description. Great location to all the theme parks and my kids loved having the pool on the lanai.
MicaelA C.
Se alojó 3 noches en septiembre de 2021
Respuesta de VrboOwner el 16 de sept de 2021
Thank you so much for your review
Verificado
10/10 Excelente
Karen W.
14 de may de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wonderful property!
We loved our visit! The property was exactly as pictured! We loved the pool. The condo was clean and comfortable, and there was plenty of room for us to spread out in comfort. The location was perfect for our Disney trip! We will stay here again!
Karen W.
Se alojó 6 noches en mayo de 2023
Respuesta de VrboOwner el 30 de may de 2023
Thank you for the kind review.
Verificado
10/10 Excelente
Patricia
28 de nov de 2019
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Good
Nice location.
Patricia
Se alojó 3 noches en noviembre de 2019
Respuesta de VrboOwner el 31 de mar de 2020
Thank you for your five star review.
Verificado
10/10 Excelente
Evelyn M.
8 de ene de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Nice for kids
My grandkids enjoyed the small pool in the backyard. The place is close to Disney. Property owners were very responsive Re: any questions.
Evelyn M.
Se alojó 10 noches en diciembre de 2022
Respuesta de VrboOwner el 23 de ene de 2023
Thank you for your review
Verificado
10/10 Excelente
jessica c.
16 de oct de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Exactly like shown
Close to department stores gas stations and restaurants just a little drive to Disney and Seaworld will definitely stay again
jessica c.
Se alojó 3 noches en octubre de 2022
Respuesta de VrboOwner el 31 de oct de 2022
Thank you for your review
Verificado
10/10 Excelente
Jordan G.
9 de dic de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Unforgettable trip
Me and my family came down for Michigan for a football tournament. Quiet area, clean house, stores and entertainment very close by. Thank you for the hospitality!
Jordan G.
Se alojó 8 noches en diciembre de 2022
Respuesta de VrboOwner el 13 de dic de 2022
Thank you for your kind review, we are glad you enjoyed your stay!
Verificado
10/10 Excelente
Oscar G.
24 de abr de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very clean and comfortable
Well ! We are very happy and very thankful for let us enjoy this property, very clean and comfortable everything are close like parks , beaches and fun parks , we definitely rent again
Oscar G.
Se alojó 4 noches en abril de 2021
Respuesta de VrboOwner el 28 de abr de 2021
Many thanks your your 5 star review, we are glad you enjoyed everything about your stay.
Verificado
10/10 Excelente
amy C.
24 de feb de 2023
Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Very clean.
Very busy area. But was very close to most of what we wanted to do when we came for vacation
amy C.
Se alojó 6 noches en febrero de 2023
Respuesta de VrboOwner el 28 de feb de 2023
Thank you for your review Amy we are glad you enjoyed your stay!
Verificado
10/10 Excelente
AMY V.
13 de jul de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful Property
We enjoyed this home so much! Minor touch-ups needed here and there but it was wonderful! I highly recommend this unit!
AMY V.
Se alojó 8 noches en julio de 2021
Respuesta de VrboOwner el 27 de jul de 2021
Thank you for your 5 star review. I'm so glad you enjoyed your stay
Verificado
10/10 Excelente
Katherine D.
15 de abr de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Townhouse
Everything was as expected. The house was super clean.
Katherine D.
Se alojó 5 noches en abril de 2021
Respuesta de VrboOwner el 27 de abr de 2021
Many thanks for your 5 star review
Verificado
10/10 Excelente
Ed N.
4 de abr de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very nice property...just as listed.
Clean property, nice accommodations, modern appliances, well maintained all around. It felt like home. Sometimes you stay at a property and there are elements that feel out of sorts, but staying here was very comfortable. The owner and property management group were very responsive and adding the pool heat was totally worth the extra money. I'd recommend this property.
Ed N.
Se alojó 8 noches en marzo de 2021
Respuesta de VrboOwner el 8 de abr de 2021
Many thanks for your 5 star review and feedback. We hope to welcome you again in the future.
Verificado
10/10 Excelente
Patricia E.
5 de abr de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Spacious home
This home had plenty of room with 3 bedrooms, a nice size living area and comfortable kitchen and dining area. The pool was small but a good enough size to cool off. The community pool and hot tub were great and we enjoyed going over to the small rec center in the evening to play ping pong. Check in was quick and easy and the home gave us easy access to many activities and was close to groceries and other necessities.
Patricia E.
Se alojó 5 noches en marzo de 2022
Respuesta de VrboOwner el 18 de oct de 2022
Thank you for your 5 star review :)
Verificado
8/10 Bueno
lizbeth v.
23 de ago de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Fantastic
The property was as described. The location is perfect & allows you to disconnect from busy Orlando. The only thing missing was a scale to weigh your luggage when departing. We bought one & left it for your future guess 😀. We will definitely rent this condo again.
lizbeth v.
Se alojó 7 noches en agosto de 2022
Respuesta de VrboOwner el 18 de oct de 2022
Thank you for your 4 star review, I am so glad you enjoyed your stay and you are welcome back any time
Verificado
6/10 Normal
Jasmine R.
18 de may de 2021
Aspectos positivos: Llegada y ubicación
Birthday Getaway
The pool area wasn’t completely clean as there was still clothing from the previous guests stay, also the carpet really needs to be cleaned. It would also have been nice to know that there would be no washcloths or dish towels. The townhouse is located in a convenient part of town and for the most part provided a decent stay.
Jasmine R.
Se alojó 3 noches en mayo de 2021
Respuesta de VrboOwner el 27 de jul de 2021
We are sad to see your rating, thank you for your feedback. I can see that you contacted us with the sink drainage and advising that you could not locate the Roku stick. Had you spoken with our property manager in resort, he could have dropped some washcloths and dish towels off for you, had he been aware. We are glad you enjoyed the location.
Verificado
8/10 Bueno
Adriana C.
17 de dic de 2022
Aspectos positivos: Limpieza, llegada y ubicación
Confort and a good house layout .
This was my first experience renting a temporary house. Honestly I didn’t believed that it will be so easy. This experience made me plan my next vacation in the same way. The staying in this house was very good, except for some little issues in the house , but in general everything was very good.
Adriana C.
Se alojó 6 noches en diciembre de 2022
Respuesta de VrboOwner el 3 de ene de 2023
Thank you for your review we are glad you enjoyed your stay!
Verificado
8/10 Bueno
Jameelah H.
29 de jul de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The place was nice my kids loved the pool nice neighborhood
Only complaints I had was the living tv wasn’t working and the trash dumpster was full when we arrived so we had to keep out trash bags inside until we checked out because I observed raccoons and vultures ripping trash bags from other dumpsters but I pulled the dumpster out when I checked out
Jameelah H.
Se alojó 3 noches en julio de 2022
Respuesta de VrboOwner el 12 de ago de 2022
Thank you for your 4 star review Jameelah. I am sorry you had an issue with the trash being full. I only wish you had reported this to me as I would have had it emptied asap for you. I will have my Property Manager check out the TV too
Comentario archivado
8/10 Bueno
Edward C.
1 de may de 2017
Very nice condo, nicely decorated.
We had a very nice stay for a month and a half. Everything was as expected. Very clean. The owner's rules and expectations were well communicated. The kitchen could have been better equipped. It lacked some common utensils and some that were provided were pretty cheaply made. It would also have been nicer if these condos had their own access to the main highway without having to travel 6-8 minutes through other neighborhoods. Access to most attractions were very close, but Rt 4 and Rt 192 were very busy.
Edward C.
Se alojó 37 noches en marzo de 2017
Respuesta de VrboOwner el 31 de mar de 2020
Thank you for your review
Verificado
6/10 Normal
maribel t.
25 de jul de 2022
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y comunicación
Not the cleanest
Upon arrival to our home there was trash all on the front porch. We called 4x and not till the 3rd day was the trash picked up.. The couches were ripped and taped up. There were missing blinds on the bottom and second floor that kept falling when we tried to put them back up. The downstairs tv was working fine then the screen went black and didn’t work for the rest of the stay. The carpets look like they haven’t been clean for ages.. On our last night when we were packing up a cockroach ran across the room. Our towels weren’t in the linen closet, they were all in the dryer. The rooms were a decent size and it was a plus to have 3 bathrooms. Overall it’s was an ok stay and made it work but I don’t think we would stay there again. July 2022
maribel t.
Se alojó 5 noches en julio de 2022
Respuesta de VrboOwner el 8 de ago de 2022
Thank you for your review although I am really surprised. I checked the message history and I cant see you raising any of these issues with me at all during your stay despite me reaching out to you a number of times to see how your stay was going. If you had reached out I could have take a look at some of the issues and put them right for you. The blinds can fall down quite easily at any time but its an easy fix for us and takes seconds to do. I really wish you had communicated with us and not just reviewed the home without giving us a chance to do anything.
Verificado
6/10 Normal
Daniel P.
27 de jun de 2022
Aspectos positivos: Llegada y precisión del anuncio
Aspectos negativos: Limpieza, comunicación y ubicación
About 30 minutes away from magic kingdom
It's about a good 30 minutes away from magic kingdom. We stayed a week. Went to all 4 Disney World Parks. We had a lot of fun. The property needs some repairs. Nothing major. The AC was broken and they promised me a 50 % discount . I'm still waiting for it. The washing machine smells terrible. I guess nobody cleans it. The walls need to be painted and the rugs need to be professionally cleaned or changed. The refrigerator freezes my bottle waters and fruits. No complaints about that since it helps drinking them at Disney World cold. Every time something broke the next day someone would come and fix it. The blinds on the sliding doors are very cheap and don't block all the sun light. The blinds also don't close properly. If you try to close the they fall off. Pain in the neck. When I get my 50 % discount I'm sure it will feel much better.
Daniel P.
Se alojó 8 noches en junio de 2022
Respuesta de VrboOwner el 12 de jul de 2022
Your 3 star review shocks me Daniel as do the comments in the post. We did not offer you a 50% refund at all. Nor was there an issue with the AC. There was an issue with the ac prior to check in and we did not think it would be fixed in time for your stay so gave you the chance to cancel with a full refund or continue with a 50% refund. However, the issues were fixed prior to your check in and the AC was fine , however, you still said you should get the 50% refund!
Verificado
2/10 Horrible
Cedricka P.
4 de abr de 2023
Aspectos negativos: Limpieza, llegada, comunicación y precisión del anuncio
Warning: DO NOT BOOK THIS PROPERTY!!
Let me start by saying, “0” is not a rating option! We took this trip to celebrate my granddaughter’s 3rd bday at Disney… TERRIBLE STAY!! First red flag, they’ll ask for the deposit (2days) AFTER you pay for the rental. And you’ll have to pay with their personal link which seemed like a scam. Any time the terms and conditions DONT make sense… RUN! Second red flag… our check in time was at 4. We was rudely greeted by the housekeeper who was still cleaning at 4. We had to stand outside with our small kids as she finished around 430. I contacted the property manager as this was an inconvenience. No one contacted us to give a heads up… They did NOT accept accountability or offered any compensation. THIRD RED FLAG .. around 6pm after check in, a strange man is walking through the door. He did not have anything in his hands. He claimed he knocked and he’s maintenance. This is very traumatic for our family. The guy was very rude saying “he can come inside whenever. I understand if we called maintenance or the property manager would have given us a heads up but this was so wrong. Not only did he come in once unannounced but, twice! And the second time he still didn’t knock and brought tissue and a trash bag. This was supposed to be done before a tenant occupy the unit. I wanted to pack up and leave then but this company is robbery! As I contacted management, they again refused to accept accountability and admit this was not right. Instead they literally fussed back with me, did not care about my families safety and was very rude. Half of the amenities did not work. The TV stopped working, you can’t use the balcony (in the pictures) due to water damage… most of the blinds didn’t open. Let me not forget the trash cans outside was filled with trash so we couldn’t take our trash out. I communicated all my concerns immediately to management and the SUCK! I would not recommend this BS property to no one ever! WORST TRIP! I know the property manager will reply to this post but I guarantee they will not take accountability or offer any type of compensation for our inconvenience! They will be defensive as they were during out trip!
Cedricka P.
Se alojó 3 noches en marzo de 2023
Respuesta de VrboOwner el 12 de abr de 2023
When you book a short stay with us (under 5 days) you are informed PRIOR to making the booking that a refundable damage deposit would be payable. Once you had made the booking, we reached out to you with a payment link (as clarified in our terms and conditions which are written in plain English) for you to make payment. Its shame we have to do this but to protect our homes from “Party Crowds” it’s become a necessity. You paid without issue, so I am really surprised re your comments. The home not being ready for 4pm is not acceptable and we do apologize for this, however, the last guest hadn’t been the cleanest and we wanted it to be perfect for you so the clean did take a little longer. We take the safety and security of our guests very seriously and have strict policies in place to ensure that only authorized individuals are permitted to access the property . However, we must clarify that your review is completely unacceptable and unfounded as Our Property Manager attended the home to adjust an AC sensor that was faulty as it was noted that during the pre-arrival clean. This would normally have been fixed before arrival but as the clean ran over he only received the job later than normal. He first knocked on the door several times and then entered the home using his unique code that is registered on our smart lock and shouted maintenance several times. You then appeared and hysterically asked him to leave. Despite him showing his ID and confirming the reason he was there. He then apologised and left and did NOT MAKE a second visit (as evident by our Smart Lock Report).
You then demanded a refund of your entire stay which was unjust for a home not being 100% ready at check in time. We would normally work some form of compensation with a guest on the very rare occasion this happens but to expect a “Full Refund “of your stay for a 15-minute delay and a misunderstanding with maintenance is not even close to being realistic. Your request was declined and hence this review. You did not raise any of the other issues in your review despite being extremely vocal so my guess it’s just to beef it out.
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Propietario/a: Paul & Jill Melvin
Jill and Paul Melvin have owned their own home in Orlando since 2001 and have been involved in the short term rental industry since then.
They now look after over 80 homes in the Orlando area on behalf their owners and have received numerous industry awards including Top Rental Manager in Orlando in 2012 by Trip Advisor followed by the Gold Top Vacation Rental Award in 2013, a Highly Rated Award in 2016 and their Certificate of Excellence in 2017.
HomeAway have also rated them as a Premier Partner due to the quality of the homes they manage, a reliable bookings process, great feedback from guests and competitive rates which gives them the confidence to book again and again.