Butler Beach Condo | Ocean View, Pool & Balcony

Thank you for your feedback—we appreciate you letting us know. We’re sorry for the confusion regarding the view. The listing is advertised as ocean view, not oceanfront, as the ocean can be seen between the buildings. We apologize if this did not meet expectations. We’re also sorry for the inconvenience with the beach gate code. At the time of your arrival, we provided the most up-to-date beach code we had available, as we had just received updated information from the property’s management company. The correct code should have been available in the unit, and we understand how frustrating it was to have to ask a neighbor. To improve clarity moving forward, we’re transitioning to a new digital guest guide system to ensure access information is always easy to find and up to date. We also apologize for the toilet paper issue. Additional supplies are kept in the storage closet, and we’ll make this more apparent for future guests. Thank you again for your feedback—it helps us improve.