Great Escape Lodge★Hot Tub★Pool Table★Ping Pong

For the benefit of future guests - this house rarely rents on this platform, usually on another famous platform where we have 40+ reviews and 4.7 star rating. Some guests are just impossible to please. Yes, there are some leaves on the ground - it's Poconos, in the woods. Outside furniture being damp after the rain - not a surprise. Of course floor drain is connected to the floor. We do take care of our home and replace things regularly. Some furniture does have scratches, but it's generally in a very good condition - everything was bought in 2018. It's unreasonable to expect a house that hosts large groups to have brand new furniture with no scratches and 100% stain free - but I stay there myself all the time and it's really barely noticable and we never get such complaints - otherwise it would have been replaced by now. As Andrew said, he never contacted us with any of his concerns - has he done so, half of the issues could be resolved quicly. We have a spare propane tank in the house which Andrew should have asked about.

For the benefit of future guests, please see numerous 5-star reviews here and over 50 of them on another platform. This this the first one star review for us ever and we run 6 properties. When unsupervised child was left alone in the room and locked herself, we were about to call our housekeeper after about 15 minutes but were told that one of the 15 adults thankfully was able to unlock one of two doors. Spider webs - we check for them regularly but in the woods they do sometimes happen. The house getting cold at night - it’s the mountains and we have heat. The house is not new however there is no mold and we get high reviews for cleanliness all the time - “animal droppings” is a big surprise, never heard this complaint before and we never received any pictures of it. This guest unfortunately left us untruthful review out of spite. The house is very cozy and very clean, always. The garage was not converted to a bedroom. It was a former “art room” and it is indeed adjacent to the game room which is clearly described in the listing. Thank you! Julia

So happy you loved the house! Sorry you did not feel the bed was comfortable; we are surprised though since we have been hosting for two years (over 100 groups) and usually get compliments on our beds - and actually bought exactly the same bed for our own bedroom in NYC this year.