Amazing 4 bedroom guest house in the coastal town of Marshfield Massachusetts

Great guest!! Wonderful people and they took care of the property.

It's so vividly clear that they are creating a false narrative to try to get a refund. The evidence is written in black and white in Vrbo app in the description details. Guest are claiming that they were mislead and were expecting 2 Queen size bed when in the description details, it clearly shows in writing that we have 1 Queen size bed. Secondly they are claiming that they were mislead about having Air conditioning in the entire house When in the description it states clearly that we have window A/C in most of the bedrooms. I don't understand why they're making false claims and are upset with Vrbo for not supporting these false narratives. I was overly kind and generous by refunding $1000 Back to them when I didn't have to do it.

As far as the communication is concerned, went out of my way to contact Katherine by phone numerous times because she didn't respond to any of the text messages on Vrbo. If you check the messages on Vrbo you'll there are three unresponsive messages. Futher more a complete and thorough cleaning is done after every stay. I'm confused about Katherine review because she very thankful and appreciative when I spoke with her.