2nd-floor condo with beach access, pool, tennis, pickleball, hot tub, balcony

Thank you, Julia, for sharing your experience with us. We genuinely appreciate your feedback and are sorry to hear about the challenges you faced during your check-in and throughout your stay. It’s important to us that our guests feel welcomed and comfortable from the moment they arrive, and we regret that we fell short in this instance. We understand how frustrating it can be to deal with power issues and the lack of essential supplies like soap and toilet paper. That shouldn’t have happened, and we’re committed to ensuring that our homes are fully stocked and that our guests have clear instructions for any issues that may arise. Your comments about the location are appreciated, and we’re glad you enjoyed that aspect of your stay. We’re always striving to improve our processes and communication, and your insights will help us do just that. We hope you’ll consider giving us another chance in the future, as we would love the opportunity to provide you with a seamless and enjoyable experience.