Verificado
6/10 Normal
Molly W.
3 de jul de 2026
Aspectos positivos: Limpieza
Aspectos negativos: Llegada
The place was fine. Very clean. We arrived a few hours before the 4 p.m. check-in time. The cleaning staff had finished, the code to the door worked, the place was apparently ready so we dropped off our luggage inside and went out to the beach. This is very customary for rentals we've had over the years. Later we got confrontational text messages and a surprise 50 early check-in fee. I've never had that experience before and it put a sour note to start the vacation. We would not have left our luggage if the unit wasn't ready and the fact that the code worked was a signal that it was turned over for us. In retrospect I wonder if they don't change the code for every guest (security concern), or if they intentionally operate this way to pad an annoyance fee for guests showing up early on the ring doorbell. We felt nickel-and-dimed on check-in, which isn't a great customer experience. Instead if they were concerned that the cleaning crew hadn't finished yet, a simple question about the unit readiness (it was great) and 'have a nice' time would be the normal host reaction I would expect.
Molly W.
Se alojó 3 noches en junio de 2026
