Unwind by the Water where modern comforts meet Lakeside charm- AC and Internet

We are so glad you enjoyed your stay. Please come back anytime. We would love to host you again.

John, I’m sorry to hear the cabin did not meet your expectations. We believe our listing and photos accurately represent the property, so I’m not entirely sure where your expectations differed. When you arrived, I reached out to make sure everything was going well and you said the cabin was fine. You mentioned there were a few ants but said you had them under control. I let you know that if the problem continued, we would gladly send our maintenance person out, but I never heard back. After our cleaner found ant traps, I contacted you again and offered to reimburse you for their cost. Because the cabin is in the woods, the occasional ant is unfortunately something that can happen despite our best efforts. We are also in the process of replacing the sleeper sofa, although getting furniture delivered to Northern Michigan can be challenging. I wish you had contacted me about the issue with the neighbors during your stay. I would have been happy to ask them to move their yard games farther from the cabin. We genuinely want our guests to have a great experience and do our best to resolve concerns as they arise, but we can only help if we know about them. I also reached out after you left early but did not receive a response. I’m sorry your stay wasn’t what you had hoped for, and I hope you were still able to enjoy some of the beauty of Northern Michigan. Best regards, Sue Berry

So sorry about the late response. We just got back up to the cabin and found your note which we so appreciated. We love it when we are able to share our cabin and find others who love it as much as we do. So glad you enjoyed your stay and look forward to hosting you again. Sue