Nordic Village condo with gas fireplace, two heated pools and skating rink

Thank you for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We'll continue to work closely with both our local staff and the homeowner to make improvements to this home, and we look forward to welcoming you back for another wonderful getaway in the future.

Thank you so much for sharing your feedback with us, Leah! We’re delighted to hear that you enjoyed the property’s great location and the many amenities it offers. It’s wonderful to know that the home was a great fit for your family, and we’re especially happy to hear that your daughter loved the toys in the kids’ bedroom—that sounds like such a fun touch! At the same time, we want to sincerely apologize for any inconvenience caused by the maintenance issues you experienced. We appreciate you providing the list privately to the host, and please rest assured that we have forwarded your concerns to our local team so they can address these matters promptly and work on improving the property for future guests. We truly value your feedback as it helps us enhance our services and ensure a better experience for everyone. We hope you’ll consider staying with us again. We’re committed to making your next visit even more enjoyable and comfortable.

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your mountain getaway and that the amenities like the pool and game room were a hit with your kids. We're glad you found the house nicely furnished with plenty of room for your families. We appreciate your feedback about the bunk room, and we'll certainly look into optimizing the sleeping arrangements to ensure maximum comfort for our guests. We're delighted that you found the bathrooms very clean and loved the gas fireplace. We hope to welcome you back for another memorable stay in the future!

Thank you, Emily, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We look forward to welcoming you back for another wonderful getaway in the future!

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that the home did not meet your expectations, especially regarding the maintenance and the lack of included access to the pools and spas. Your experience is very important to us, and we want to assure you that we take your concerns seriously. Regarding the refrigerator, our owner and local team are already aware of the issue with frost buildup and water pooling. They are currently assessing the situation, and it’s possible that the fridge may need to be replaced to ensure a better experience for future guests. We appreciate your understanding and patience as we work to address these matters. We hope you will give us the opportunity to host you again.

Thank you for sharing your feedback with us. I’m sorry about the early morning light coming through the skylight and the inconvenience caused by the leaking refrigerator. Please know that our local team is already working to address the leak to ensure a more comfortable experience for future guests. We truly appreciate your thoughtful comments and your positive outlook despite these issues. Your feedback helps us improve, and we hope to have the opportunity to welcome you back for an even better stay.

Thank you, Rachel, for your feedback! We sincerely apologize for the issues you have encountered during your stay. We are disappointed to read that your recent experience was not satisfactory. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.