Ground-floor suite with on-site pool & outdoor area - walk to beach

Hi, William. We appreciate your feedback and are glad to hear that you liked the location of our home. We understand that cleanliness and updates are crucial to our guests, and we apologize if we fell short in those aspects. Your feedback is valuable to us, and we will make necessary improvements to ensure a better experience for our future guests. Thank you for sharing your thoughts, and we hope to have the chance to welcome you back in the future.

Thank you, Lori, for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We'll continue to work closely with both our local staff and the homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.

Thank you for sharing your feedback. We’re glad to hear you enjoyed the comfortable beds and the ideal location. We understand your concerns and would like to clarify a few points. For sanitary reasons and to avoid possible contamination, rental properties do not provide condiments such as salt, pepper, or cooking spray. We were unaware that the ice trays were missing and have since purchased new ones for the freezer—thank you for bringing that to our attention. The refrigerator does not have a water line, which is why there’s no built-in ice maker or filtered water. As for the heated pool, it is turned on seasonally during the cooler winter months, which is standard practice in this area. We’re sorry for any disappointment this caused and appreciate your feedback, as it helps us improve the guest experience.

Hi Lillian, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We are sorry for any issues you encountered during your stay. Local staff is always available to assist if there are amenities in the home that fall short. We hope to have a chance to host you next time. Thank you.

Hi Michele, thank you for your review. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.

Melissa, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!

Thank you so much for taking the time to share your feedback with us. We are truly sorry to hear that your experience didn’t fully meet your expectations, and we appreciate you bringing these concerns to our attention. We strive to ensure our listings are as clear and accurate as possible, and we apologize for any confusion regarding the home's layout and the shared pool. Your comments will help us review our listing details to make sure future guests have a better understanding of what to expect. We are also sorry to hear about the issues with the pool heating, the size and noise level of the bedrooms, and the shared laundry facilities. We know how important comfort and relaxation are during a vacation, and we regret that these aspects impacted your stay. We have shared your feedback with our local team so we can look into the pool heating schedule and explore ways to minimize noise and improve the overall guest experience. Regarding the kitchen and bathroom amenities, as well as the beach items, we apologize for any miscommunication or inconvenience. We provide an initial supply of essentials to help guests get started. Thank you again for your honest review. We truly value your input, and we hope you’ll consider giving us another opportunity to provide you with a more enjoyable stay in the future.

Thank you for sharing such a thorough and thoughtful review. We’re glad to hear you enjoyed the prime location and that the condo had most of what your family needed. We’re sorry for the issues you experienced. Our local team and the owner are aware of these concerns and are working to address them. We truly appreciate your feedback as it helps us improve for future guests. It was a pleasure having you stay with us, and we hope to welcome you back again soon.