Océano una 124 - Hermosa 1er Piso Planta

Thank you for your feedback. We’re glad you enjoyed the beachfront location—it's one of the things many guests value most about the property. That said, a few of your comments don’t reflect the standard we maintain. The homeowners take a great deal of pride in their condo, and it is thoughtfully furnished and equipped with guest comfort in mind. We do not appreciate the suggestion that the unit was put together without care. Regarding the view, the listing accurately reflects the unit’s position within the complex, and we encourage guests to review those details when selecting a property that best fits their preferences. Cleanliness is extremely important to us, and the concern you raised about the bathroom floor is not consistent with our expectations. We will be addressing this with our cleaning team to ensure everything is up to standard. As for the kitchen, it is stocked for typical vacation use, though we understand needs can vary depending on the size of the group and how much cooking is planned. We’ll take your feedback into consideration as we continue to evaluate and update the inventory. We appreciate you taking the time to share your thoughts.

Thanks so much for sharing your experience with us.