Bay Watch 1008-2BR/2BA Oceanfront Condo in North Myrtle Beach

Thank you, Curtis, for the review and for allowing Elliott Beach Rentals to assist you with your vacation accommodations. I do apologize for the inconveniences you had during your stay. I wish we had known so we could have at least supplied the kitchen items you mentioned. I hope you will allow us another opportunity to serve you and make amends. Best wishes for the new year.

Thank you for sharing such detailed feedback. We are truly sorry for the condition of the unit upon your arrival and for the frustration this caused during your vacation. The cleanliness concerns you described, including the bedding, debris under the bed, dirty floors, bathroom caulk, ceiling stains, and kitchen faucet, are certainly not the standard we expect. We are especially disappointed to hear that you spent the first day and a half of your vacation washing linens and deep cleaning the unit yourselves after contacting us for assistance. We understand how upsetting that must have been, particularly after you were expecting to relax and enjoy your vacation. We also sincerely apologize for the lack of follow-up after you were instructed to contact a manager. Your concerns, along with the photos you mentioned, deserve proper attention. We will make sure this feedback is brought to the appropriate management and housekeeping teams for review. We appreciate you having stayed with us previously in North Myrtle Beach and regret that your first experience with Elliott was such a disappointing one. Thank you for bringing these issues to our attention.