Verificado
6/10 Normal
Michael S.
19 de jun de 2024
Aspectos positivos: Limpieza y llegada
Aspectos negativos: Comunicación y precisión del anuncio
False advertisement
First, I will say the place is very nice.
But, the beds and couch were hard as bricks. Me and husband could relax or have a good night sleep because where hurting. We ended up checking out a day early because of that.
Our major complaint is that we were unaware that we would be sharing this property with other people.
It did not state in the advertisement. Me and my husband planned on a weekend getaway by ourselves. We arrived and there was a whole family (Grandparents, parents and little grandkids) staying at the same place. We talked to the family and they were surprised as we were. I called the rental company and all they told me was "I'm sorry".
Also, we had problems trying to connect to the wifi the first night. I called the rental office, they told me to reset the router and i couldn't find the router anywhere in our downstairs rental. They said someone would call me and/or show up to help and no one called or showed. Luckly my husband figured out what the password is. Come to find out it was a misspelling on there guest portal. I have always used VRBO for a place to stay when we go out of town. My issue is not with the VRBO its with the rental company. Actually VRBO is the only people asked how are stay was. I know i will never rent from thay company again.
Michael S.
Se alojó 3 noches en junio de 2024
