2/10 Terrible
Hania Y.
24 de diciembre de 2023
No le gustó: Limpieza, comunicación, veracidad del anuncio
Left after one terrible night
The best thing about this place is that they gave us a refund. The one night we stayed there was no hot water and no heat (except for two small space heaters that we were apparently expected to drag around with us). Although the communication to get the refund was good, the fact that they didn't tell us about the heat not working (which they knew about from the previous occupants) before we checked in was not okay. Before realizing the heat, we did a load of laundry, so then spent the night warming up bedrooms and hanging clothes awkwardly so they'd be dry by morning (which partially worked). We couldn't take showers because there was no hot waterW. e spent a good couple hours in the evening trouble shooting over Whatsapp to no avail.
Even if there had been hot water and heat, the place is NOT as it appears in the photos. It's much rougher in its finishes and much of the decoration is missing (the rug in the living room, almost all the art in the bedrooms). It was NOT the happy sun-drenched place the photos make it seem. The one little balcony in the back has a piece of ceiling material hanging down with pigeons going in and out so definitely not a place to hang out. The view of the cathedral was nice for a minute but you can get that walking around the city. The place is definitely overpriced! We easily found a much better place for much less starting the next day. I though I was "splurging" a bit on this place and it ended up being the exact opposite.
Hania Y.
Se hospedó 1 noche en diciembre de 2023
