4 br/3.5 baths Golf Resort Scottsdale: Golf & Lake View: Cls to Old Town

Thank you for your review. We’re glad you enjoyed the pool, the pet‑friendly setup, and the complimentary hotel amenities. The house is a classic 50‑year‑old villa, and while it’s not comparable to a brand new Ritz‑Carlton hotel nearby that costs about ten times more (per sqft), we maintain and update it regularly. We appreciate your feedback and the fact that you chose to extend your stay.

thank you very much!!!

thank you. don't know how many people you have, there are 5 TVs, if you have 7 people and 7 phones, so at least 12 devices. Normally, you can just reset the modem/router and the wifi should be ok.

thank you very much.

Thank you. Most houses were built in 1970's in Paradise Valley or zip code 85253. This one was remodeled in 2004, 18 years ago. Ritz Carlton's new condo is 0.8 mile from this villa, no lake/golf view, but mountain view only, a 2500+/- sqft condo is selling at $2.8 ~ $3.9M. MOUNTAIN SHADOWS Condos is about 2.0 miles from our villa, sold out, but one with 2501 sqft, 3 beds/3 baths is listed at $2.395M. We'll have a brand new SFH nearby with 3763 sqft, but the price may double or triple. Next time, you can rent our brand new SFH.

thank you very much

You stated your reservation was for only two guests, but in reality you brought more than eight people and a dog. Despite this, we did not charge any extra guest fees or the required pet fee. In addition, your group occupied the HOA president’s parking spaces and left behind more than twenty bags of trash.

there are about 20 large towels in the white cabinet in the 2nd living room. We also included it in the welcome letter, maybe you did not read it.

in the future, tell us, you may get a discount for repeat business. thanks again.

thank you very much.

thanks.

Thank you for your business! Here's to hoping for a lifespan of 100 years filled with success and happiness.

light bulbs: already replaced one of white leather lounges, will be replaced or fixed. black leather sofas: changed from sofa beds to sofas in description.

You asked, 'How do we access espn on the tvs?' We instantly replied with, 'Go to "Search" and type ESPN.' Since you didn't ask again, we assumed our answer resolved the issue. Clearly, it did not. With Roku TV offering over 3000 channels, it can be overwhelming. Receiving a 3-star review is not what we expected. If you need further assistance, please ask us again. We can either guide you over the phone or send you YouTube links with step-by-step instructions.

Thank you for your business. During your stay, the only thing you asked us was a very late checkout request because your flight was at 4:05 pm, instead of 4 hours late checkout, we granted 90 minutes only. If this is the major reason you gave us a 2-star review, we apologize (it's New Year's Eve, and our cleaners also need 6-7 hours to clean it). Our cleaners did see a broken tile after you checked out, and our handyman has fixed it, probably you broke it but we did not charge you a penny. Also, our cleaners did steam cleaning for the carpet after you checked out, probably you had a big party there. There are some small rusty spots on the drain stopper in the tub, but no mold at all. ...... Sure, we agree this hotel villa unit is not brand new or remodeled recently. Our neighbor just did a remodeling, and they spent over $100K and are selling at $1.7499M now. Ritz-Carlton is 0.8 miles from this hotel villa, 3-4 times more expensive than ours, but the listing price was at least $3.5M for the same size condo, with no lake view or golf view. ...... Again, thank you for your business.

In God, we trust. GOD KNOWS EXACTLY WHAT HAPPENS!!! Your review is totally different than all other reviews. Before your check in, I do check everything like all other groups. Your group member checked in 4 days before you and asked me do not charge them cleaning fee $200 and only $150 per day for those 4 days, and claimed only 2 people in those 4 days. I agreed. It might be the reason, but I don't think so. I think the reason is your deposit. It was super clean before your other group members checked in. I accepted 30+ groups, why you are the only group I notice damages on carpet and furniture? You did not mention candle oil, You only said you don't smoke. Why you don't ask other people in your group? and ask them how they used candles please!!! I've uploaded 30+ pics to show the damages for the insurance purposes. Per VRBO policy, I cannot copy & past my web link URL here, but you can check your email and ask insurance agent. The fine china set (serving 12 people) costs $2K+ at department stores, plus when I purchased this Villa, the Hotel had 50+ regular plates/glass cups/bowels. Salt and pepper are provided. I am not renter, but owner, and I paid 100%, no mortgage. The smoke detector in that room now is on ceiling now (only this part you are correct, and it's easy job to put it on ceiling). In God, we trust. GOD KNOWS EXACTLY WHAT HAPPENS!!!

The "white room" with 2 white leather sectional chaise lounges sofas are for group with more than 8 or 10 people, for example, current group has 12 people. I am the owner, not a renter, or legally, I am the president of the company who 100% owns this golf hotel villa. This company is my private foundation. Glad you rated me 5 star. thank you.

thank you.