Comodidad al máximo: aquí los huéspedes se sienten como en casa.
Futbolito en la propiedad
Una opción poco común: el futbolito te está esperando.
Lugares de interés cercanos
Cerca de Parque Meadow
3 habitaciones2 baños8 personas
Servicios principales
Balcón
Asador
Refrigerador
Estacionamiento disponible en una cochera
Internet
Lavandería
Explora la zona
Big Bear Lake, CA
Parque Meadow
Place, Parque Meadow
13 min a pie
The Village
Place, The Village
2 min en auto
Snow Summit
Place, Snow Summit
3 min en auto
San Bernardino, CA (SBD-San Bernardino Intl.)
Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
65 min en auto
Dónde vas a dormir
3 habitaciones (para 8 personas)
Habitación 1
1 cama King
Habitación 2
1 cama matrimonial
Habitación 3
1 cama Queen
Habitación 4
2 camas Queen
2 baños
Baño 1
Excusado · Solo regadera
Baño 2
Excusado · Solo regadera
Ambientes
Deck o patio
Cocina
Con balcón
Área de comedor independiente
Área de comedor
Información de la propiedad
Moose Haven by Destination Big Bear : Close to Snow Summit & the Village! Wood Burning & Gas Fireplace! WiFi! Foosball! Gas BBQ!
★★Welcome to Moose Haven, your Cozy Mountain Escape! Tucked away on a quiet, dead-end street just minutes from Snow Summit and the Village, Moose Haven is a classic Big Bear cabin full of rustic charm and modern comfort. With Towne Trail just steps away and surrounded by towering pines, this is the perfect spot for families or friends looking for peace, outdoor adventure, and warm memories together. Inside, you’ll find cozy log accents, mountain-themed décor, and spacious living areas built for connection and relaxation.★★
★★ HIGHLIGHTS ★★ ✓ Quiet Location Near Snow Summit & The Village ✓ Single-story layout – great for families ✓ Traditional Big Bear Cabin with Log Accents & Cathedral Ceilings ✓ Surrounded by towering pines & beautiful Big Bear scenery ✓ Large Backyard – Perfect for Snow Play ✓ Central Heating & Ceiling Fans ✓ Foosball Table ★★Welcome to Moose Haven, your Cozy Mountain Escape! Tucked away on a quiet, dead-end street just minutes from Snow Summit and the Village, Moose Haven is a classic Big Bear cabin full of rustic charm and modern comfort. With Towne Trail just steps away and surrounded by towering pines, this is the perfect spot for families or friends looking for peace, outdoor adventure, and warm memories together. Inside, you’ll find cozy log accents, mountain-themed décor, and spacious living areas built for connection and relaxation.★★
★★ HIGHLIGHTS ★★ ✓ Quiet Location Near Snow Summit & The Village ✓ Single-story layout – great for families ✓ Traditional Big Bear Cabin with Log Accents & Cathedral Ceilings ✓ Surrounded by towering pines & beautiful Big Bear scenery ✓ Large Backyard – Perfect for Snow Play ✓ Central heating & ceiling fans ✓ Foosball Table ★★Welcome to Moose Haven, your Cozy Mountain Escape! Tucked away on a quiet, dead-end street just minutes from Snow Summit and the Village, Moose Haven is a classic Big Bear cabin full of rustic charm and modern comfort. With Towne Trail just steps away and surrounded by towering pines, this is the perfect spot for families or friends looking for peace, outdoor adventure, and warm memories together. Inside, you’ll find cozy log accents, mountain-themed décor, and spacious living areas built for connection and relaxation.★★
★★ HIGHLIGHTS ★★ ✓ Quiet Location Near Snow Summit & The Village ✓ Single-story layout – great for families ✓ Traditional Big Bear Cabin with Log Accents & Cathedral Ceilings ✓ Surrounded by towering pines & beautiful Big Bear scenery ✓ Large Backyard – Perfect for Snow Play ✓ Central heating & ceiling fans ✓ Foosball Table(currently NOT availble), Board Games & Cozy Reading Nook ✓ Spacious Master Suite with Gas Fireplace & Deck Access ✓ Fully Equipped Kitchen with Keurig, Dishwasher, and Gas Range ✓ Wood Burning Fireplace in Living Room ✓ Cable TV, DVD Player & High-Speed Internet ✓ Propane BBQ on Outdoor Patio ✓ Washer & Dryer Access (Garage Use for Laundry Only) ✓ Towels & linens provided
★★ INVITING LIVING SPACES ★★ Step into a warm and welcoming great room designed for spending quality time with your loved ones. The open layout seamlessly connects the living, dining, and kitchen areas, so no one is ever left out of the conversation. Cozy up around the wood-burning fireplace, challenge someone to a foosball match, or sink into the sofa for movie night. With high vaulted log ceilings and natural light pouring in through the windows, you’ll feel right at home.
✓ Vaulted log ceilings and mountain-inspired decor ✓ Comfortable sectional sofa (pulls out to queen bed) ✓ Wood-burning fireplace & large flat screen TV with cable/DVD ✓ Cozy reading nook with two leather chairs ✓ Foosball table for family fun(currently NOT availble) ✓ Dining table with seating for 6 + 4 counter stools
★★ FULLY STOCKED KITCHEN ★★ The kitchen at Moose Haven is spacious and functional, making it easy to whip up breakfast before hitting the slopes or a hearty dinner after a long day of exploring. Designed for convenience, it features a gas range, dishwasher, microwave, and Keurig coffee maker for your morning cup. The adjacent patio makes grilling outdoors just as easy with a propane BBQ ready for your favorite meals.
✓ Gas range oven & microwave ✓ Dishwasher for easy cleanup ✓ Keurig coffee maker ✓ Ample counter space and cookware ✓ Access to patio with propane BBQ
★★ COMFORTABLE BEDROOMS ★★ After a day filled with adventure, retreat to one of three cozy bedrooms designed to help you rest and recharge. The spacious master suite features a king log bed, its own gas fireplace, a private bathroom, and direct access to the back deck. Each room offers its own unique charm—from fun themed décor to rustic furniture—ensuring everyone has a special space to call their own.
Master Suite: ✓ King log bed, gas fireplace, flat screen TV ✓ Direct deck access for peaceful mornings ✓ Ensuite bathroom with shower, tub, and vanity ✓ Board games for cozy nights in
Moose Room: ✓ Full bed with fun moose-themed decor
Twig Room: ✓ Custom queen log bed with rustic charm
★★Whether you're planning a family snow trip, a cozy couple’s weekend, or a mountain adventure with friends, Moose Haven delivers the charm, comfort, and convenience you’re looking for. Book your stay today and discover why guests return year after year to this beloved Big Bear retreat! Make Moose Haven Your Next Mountain Getaway, call and book today.★★
2024-2265
, Board Games & Cozy Reading Nook ✓ Spacious Master Suite with Gas Fireplace & Deck Access ✓ Fully Equipped Kitchen with Keurig, Dishwasher, and Gas Range ✓ Wood Burning Fireplace in Living Room ✓ Cable TV, DVD Player & High-Speed Internet ✓ Propane BBQ on Outdoor Patio ✓ Washer & Dryer Access (Garage Use for Laundry Only) ✓ Towels & linens provided
★★ INVITING LIVING SPACES ★★ Step into a warm and welcoming great room designed for spending quality time with your loved ones. The open layout seamlessly connects the living, dining, and kitchen areas, so no one is ever left out of the conversation. Cozy up around the wood-burning fireplace, challenge someone to a foosball match, or sink into the sofa for movie night. With high vaulted log ceilings and natural light pouring in through the windows, you’ll feel right at home.
✓ Vaulted log ceilings and mountain-inspired decor ✓ Comfortable sectional sofa (pulls out to queen bed) ✓ Wood-burning fireplace & large flat screen TV with cable/DVD ✓ Cozy reading nook with two leather chairs ✓ Foosball table for family fun(currently NOT availble) ✓ Dining table with seating for 6 + 4 counter stools
★★ FULLY STOCKED KITCHEN ★★ The kitchen at Moose Haven is spacious and functional, making it easy to whip up breakfast before hitting the slopes or a hearty dinner after a long day of exploring. Designed for convenience, it features a gas range, dishwasher, microwave, and Keurig coffee maker for your morning cup. The adjacent patio makes grilling outdoors just as easy with a propane BBQ ready for your favorite meals.
✓ Gas range oven & microwave ✓ Dishwasher for easy cleanup ✓ Keurig coffee maker ✓ Ample counter space and cookware ✓ Access to patio with propane BBQ
★★ COMFORTABLE BEDROOMS ★★ After a day filled with adventure, retreat to one of three cozy bedrooms designed to help you rest and recharge. The spacious master suite features a king log bed, its own gas fireplace, a private bathroom, and direct access to the back deck. Each room offers its own unique charm—from fun themed décor to rustic furniture—ensuring everyone has a special space to call their own.
Master Suite: ✓ King log bed, gas fireplace, flat screen TV ✓ Direct deck access for peaceful mornings ✓ Ensuite bathroom with shower, tub, and vanity ✓ Board games for cozy nights in
Moose Room: ✓ Full bed with fun moose-themed decor
Twig Room: ✓ Custom queen log bed with rustic charm
★★Whether you're planning a family snow trip, a cozy couple’s weekend, or a mountain adventure with friends, Moose Haven delivers the charm, comfort, and convenience you’re looking for. Book your stay today and discover why guests return year after year to this beloved Big Bear retreat! Make Moose Haven Your Next Mountain Getaway, call and book today.★★
2024-2265
, Board Games & Cozy Reading Nook ✓ Spacious Master Suite with Gas Fireplace & Deck Access ✓ Fully Equipped Kitchen with Keurig, Dishwasher, and Gas Range ✓ Wood Burning Fireplace in Living Room ✓ Cable TV, DVD Player & High-Speed Internet ✓ Propane BBQ on Outdoor Patio ✓ Washer & Dryer Access (Garage Use for Laundry Only) ✓ Towels & Linens Provided
★★ INVITING LIVING SPACES ★★ Step into a warm and welcoming great room designed for spending quality time with your loved ones. The open layout seamlessly connects the living, dining, and kitchen areas, so no one is ever left out of the conversation. Cozy up around the wood-burning fireplace, challenge someone to a foosball match, or sink into the sofa for movie night. With high vaulted log ceilings and natural light pouring in through the windows, you’ll feel right at home.
✓ Vaulted log ceilings and mountain-inspired decor ✓ Comfortable sectional sofa (pulls out to queen bed) ✓ Wood-burning fireplace & large flat screen TV with cable/DVD ✓ Cozy reading nook with two leather chairs ✓ Foosball table for family fun(currently NOT availble) ✓ Dining table with seating for 6 + 4 counter stools
★★ FULLY STOCKED KITCHEN ★★ The kitchen at Moose Haven is spacious and functional, making it easy to whip up breakfast before hitting the slopes or a hearty dinner after a long day of exploring. Designed for convenience, it features a gas range, dishwasher, microwave, and Keurig coffee maker for your morning cup. The adjacent patio makes grilling outdoors just as easy with a propane BBQ ready for your favorite meals.
✓ Gas range oven & microwave ✓ Dishwasher for easy cleanup ✓ Keurig coffee maker ✓ Ample counter space and cookware ✓ Access to patio with propane BBQ
★★ COMFORTABLE BEDROOMS ★★ After a day filled with adventure, retreat to one of three cozy bedrooms designed to help you rest and recharge. The spacious master suite features a king log bed, its own gas fireplace, a private bathroom, and direct access to the back deck. Each room offers its own unique charm—from fun themed décor to rustic furniture—ensuring everyone has a special space to call their own.
Master Suite: ✓ King log bed, gas fireplace, flat screen TV ✓ Direct deck access for peaceful mornings ✓ Ensuite bathroom with shower, tub, and vanity ✓ Board games for cozy nights in
Moose Room: ✓ Full bed with fun moose-themed decor
Twig Room: ✓ Custom queen log bed with rustic charm
★★Whether you're planning a family snow trip, a cozy couple’s weekend, or a mountain adventure with friends, Moose Haven delivers the charm, comfort, and convenience you’re looking for. Book your stay today and discover why guests return year after year to this beloved Big Bear retreat! Make Moose Haven Your Next Mountain Getaway, call and book today.★★
2025-2162
View this post on Instagram
A post shared by Allison Rafie✨ SoCal Family Travel Tips (@magicfamilyadventures)
Little Doe Lodge By Destination Big Bear: Cozy Log Cabin - Awesome Location in Peaceful Summit/Village Neighborhood - Pet Friendly- FOOSBALL TABLE - HOT TUB - Wood Burning Fireplace - True Mountain Cabin Ambiance!
Big Bear Lake
Little Doe Lodge By Destination Big Bear: Cozy Log Cabin - Awesome Location in Peaceful Summit/Village Neighborhood - Pet Friendly- FOOSBALL TABLE - HOT TUB - Wood Burning Fireplace - True Mountain Cabin Ambiance!
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios y cerradura de alta seguridad
Información de la zona
Big Bear Lake
Esta cabaña se encuentra en la montaña de Big Bear Lake. Aquellos que deseen hacer una actividad pueden ir a Big Bear Mountain Resort y Snow Summit, mientras que quienes quieran ir de compras pueden visitar The Village. También vale la pena conocer Bowling Barn y Alpine Slide at Magic Mountain (actividades de nieve). Disfruta de las montañas con lugares para hacer ski cross-country y lugares para hacer snowboard, y aprovecha para practicar actividades como paseos en trineo y paseos en moto de nieve.
Centro de visitantes de Big Bear - A 2 min en auto - 1.1 km
Big Bear Mountain Resort - A 2 min en auto - 1.5 km
Snow Summit - A 3 min en auto - 1.9 km
Medios de transporte
San Bernardino, CA (SBD-San Bernardino Intl.) - 70 min en auto
Restaurantes
McDonald's - A 10 min a pie
Carl's Jr. - A 14 min a pie
Café Crêpe - A 18 min a pie
Tropicali - A 3 min en auto
Oakside - A 4 min en auto
Preguntas frecuentes
¿Moose Haven by Destination Big Bear : Close to Snow Summit & the Village! Wood Burning & Gas Fireplace! WiFi! Foosball! Gas BBQ! acepta mascotas?
No, la propiedad no acepta mascotas.
¿Cuánto cuesta hospedarse en Moose Haven by Destination Big Bear : Close to Snow Summit & the Village! Wood Burning & Gas Fireplace! WiFi! Foosball! Gas BBQ!?
Al 6 oct. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Moose Haven by Destination Big Bear : Close to Snow Summit & the Village! Wood Burning & Gas Fireplace! WiFi! Foosball! Gas BBQ! el 12 oct. 2026 serán a partir de $2,368 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿A qué hora es el check-in en Moose Haven by Destination Big Bear : Close to Snow Summit & the Village! Wood Burning & Gas Fireplace! WiFi! Foosball! Gas BBQ!?
Hora de inicio de check-in: 16:00.
¿A qué hora es el check-out en Moose Haven by Destination Big Bear : Close to Snow Summit & the Village! Wood Burning & Gas Fireplace! WiFi! Foosball! Gas BBQ!?
El check-out es a las 10:00.
¿Dónde se encuentra Moose Haven by Destination Big Bear : Close to Snow Summit & the Village! Wood Burning & Gas Fireplace! WiFi! Foosball! Gas BBQ!?
Esta cabaña se encuentra en la montaña, a 2 km de Parque Meadow, The Village y Big Bear Mountain Resort. Snow Summit se encuentra a 1.8 km (1.1 mi).
Opiniones
9.2
Magnífico
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 13 de 18 opiniones
10 - Excelente
13
Puntuación de 8, es decir, Bueno. Basada en 2 de 18 opiniones
8 - Bueno
2
Puntuación de 6, es decir, Aceptable. Basada en 3 de 18 opiniones
6 - Aceptable
3
Puntuación de 4, es decir, Malo. Basada en 0 de 18 opiniones
4 - Malo
0
Puntuación de 2, es decir, Terrible. Basada en 0 de 18 opiniones
2 - Terrible
0
9.8/10
Limpieza
10/10
Servicios
10/10
Condiciones de la propiedad
10/10
Check-in
9.4/10
Comunicación
10/10
Ubicación
9.4/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Karina C.
17 ago. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wonderful time staying at this cabin! Very family friendly and clean, and a great location. Would definitely stay here again!
Se hospedó 2 noches en agosto de 2025
Opinión verificada
10/10 Excelente
Jenny F.
24 oct. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
A great stay
We had a wonderful time. Everything was well cared for and it was a relaxing cozy stay.
Se hospedó 5 noches en diciembre de 2022
Opinión verificada
10/10 Excelente
Eric L.
4 mar. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Cozy cabin
Nice cabin in a great location.
Se hospedó 3 noches en febrero de 2023
Opinión verificada
10/10 Excelente
Dustin U.
29 ago. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great house!!!
This house was very clean, cozy and spacious. Excellent location and close to everything!
Se hospedó 2 noches en agosto de 2021
Respuesta de VrboOwner, el 24 may. 2022
Hello Dustin, Thank you for taking the time to write us a review. We are so happy to hear that this property Moose Haven was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Opinión verificada
10/10 Excelente
Elizabeth E.
17 dic. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Weekend trip
Loved the property and stay. Other than no wifi, no complaints.
Se hospedó 2 noches en diciembre de 2023
Opinión verificada
10/10 Excelente
Chelsea C.
23 nov. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The house was clean and cozy. The living room fireplace is more for aesthetic purposes than for heat, and the heater was perfect for dumping heat in the bedrooms at night. Would stay again.It would have been nice to unlaod & load the car in the garage given it was either raining or snowing, but the garage was locked.
Se hospedó 3 noches en noviembre de 2025
Opinión verificada
10/10 Excelente
Christopher S.
16 abr. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Perfect Family Stay
The house was clean and organized and the check in process was a breeze. There is plenty of room for family to hang out together. The backyard and deck is big enough for a little snow play and relaxing - perfect for our 2 year old. There are plenty of board games and books for kids of all ages, which was a huge plus too. Overall it was a great stay, I would definitely recommend it.
Se hospedó 2 noches en abril de 2023
Respuesta de VrboOwner, el 5 may. 2023
Great to hear that you had a wonderful stay! We take pride in providing a clean and organized home for our guests, and we're glad that the check-in process was easy for you. We're also happy to hear that the backyard and deck were a perfect spot for your 2-year-old to play and relax. It's wonderful to know that the board games and books were a hit as well. Thank you for recommending us, and we hope to have the pleasure of hosting you again soon!
Opinión verificada
8/10 Buena
david m.
6 oct. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Small details kept this from being an excellent stay. First, the entry to the driveway was not very compatible with my car - couldn’t enter through the lower driveway and drug the bottom of my car entering the upper driveway. Had to use a makeshift ramp to get in and out. House was very nice & comfortable. Kitchen could use an update on some of the pans as the non-stick surface is very scratched and made them unusable. Maintenance was very attentive for the small needs we had for them. Overall, a very nice place to stay!
Se hospedó 4 noches en octubre de 2025
Opinión verificada
6/10 Aceptable
Robin T.
11 mar. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Nice but no spa
The cabin is cozy and comfortable. There is a a hill outside the back that is perfect for sledding. The big disappointment was that the spa didn’t work and there was no compensation for the inconvenience and it was not fixed the entire time we were there. The rental company responded to our complaint but basically said it was the spa vendors fault and as long as they responded to our texts they were doing there job. They knew when we checked in it was not working so I feel like something should have been done. Also, We went with 4 small kids and the place was not really big enough.
Se hospedó 3 noches en febrero de 2021
Respuesta de VrboOwner, el 13 mar. 2021
Hello Robin, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. Location is such an important factor in booking a property, glad you booked one in a perfect spot. After having a full day of activities its nice to able to relax in a home that is cozy and quiet. We apologize that the spa was not working the stay. This is an amenity that we can not always guarantee working with the amount of traffic it receives from renters before yourself. We appreciate you reporting this to us during your stay so that we could get a vendor out to address the issue, As we are the management company for the house this is something that we can and will address once notified to us as you did. This is something that we prioritize, we have a full maintenance staff who will go to the property and fix the issue, Thank you for letting us know this would help us to provide better services to future guests. with Regards, Destination Big Bear
Opinión verificada
10/10 Excelente
Miguel Angel
10 feb. 2026
Le gustó: Limpieza, servicios, condiciones de la propiedad y comunicación
Excelente experiencia, la cabaña es muy linda perfecta para el ambiente familiar. 10/10
Se hospedó 3 noches en enero de 2026
Opinión verificada
6/10 Aceptable
Ahmed Ali A.
22 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
La cabaña está muy bonita y bien ubicada. El único problema es que solo 3 personas se podían bañar con agua caliente y después teníamos que esperar más de 3 horas para que otra persona pudiera bañarse con agua caliente. Tuvimos que llamar 2 días seguidos para que fueran a revisar eso; pero el problema regresó.
Se hospedó 2 noches en diciembre de 2025
Opinión verificada
10/10 Excelente
Ava G.
31 dic. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Amazing Cabin
From check in to check out contact with management of the property was exceptional. Someone came when we checked in to make sure the property was clean and if we needed anything. They poured salt to melt the snow in the driveway and left several bags of salt. The slope in the back of the cabin was perfect for my 6 and 7 year old grandsons to go inner-tubing and it was central to ski slopes, the village and grocery stores. The cabin had 3 bedrooms that accommodated my 88 year old mom to my 6 year old grandson with movies and games for all ages. Great decor and log cabin feel. The jacuzzi worked but it was too cold to go out and enjoy. Amazing cabin!!!
Se hospedó 3 noches en diciembre de 2021
Respuesta de VrboOwner, el 8 feb. 2022
Thank you for your review, Ava! I'm glad to hear that you enjoyed your stay in Big Bear. We hope to see you again soon. Regards, Destination Big Bear
Opinión verificada
10/10 Excelente
Araceli L.
7 feb. 2021
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We loved this cabin !! Clean and exactly as advertised
Lovely house, super clean and spacious ! Jacuzzi was amazing. The house even had a small hill on the backyard were we used our sleds, it was perfect ! We really enjoyed our stay there, and definitely will consider a future stay again 👍
Respuesta de VrboOwner, el 17 feb. 2021
Hello Araceli, Thank you for taking the time to write us a review. We are so happy to hear that this property Moose Haven was able to be enjoyed by everyone in your group. A cabin that is super clean along with enough space as per your needs is the perfect one for vacations. A Jacuzzi adds charter to the cabin wherein the backyard you can enjoy during the snowfall without leaving your place. Hope to see you very soon, Destination Big Bear :)
Opinión verificada
6/10 Aceptable
Jose H.
1 oct. 2020
Le gustó: Limpieza, check-in, ubicación
No le gustó: Comunicación
The place was clean and everything I expected, BUT
Yeah there’s a big, “but.” So on check out day I received a message from destination big bear, stating my check out time was 10 am. My reservation and confirmation stated 11am so I was not ready and clearly in a rush to get out.
I send a message back stating my confirmation stated my check out was 11 am wi th a picture of my confirmation. Nonetheless the person messaging me back Stated I should’ve read the policy before hand, but that was quite not possible since I had to book the place before knowing the change in policy. Second it’s not up to me to update the check out time from what has been confirmed already. Anyways we went back and forth for a quite some time, and found childish and unprofessional.
To the credit of destination big bear a supervisor noticed the back and forth and did apologize to me and reassured me that my check out was at 11. Although I did appreciate the reach from management without asking for them, I did ultimately leave a bad taste in my mouth tenting from them.
With that being said the place was clean, and everything worked fine except for the professionalism of the customer service staff going back and forth with me.
Se hospedó 2 noches en septiembre de 2020
Respuesta de VrboOwner, el 13 feb. 2021
Hello Jose,
We are very sorry to hear about this bad experience with one of the old representatives. I did see in your reservation that you were able to also speak with another colleague who was able to offer a late check-out of 1 pm.
We really fo hope this doesn't affect your decision in the future. As stated above the representative who answered your message no longer is a member of the Destination Big Bear team.
We are at 10 am check-out at the moment, but all systems are fully updated.
Thank you,
Destination Big Bear
Opinión verificada
10/10 Excelente
Adam N.
18 ago. 2020
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great Themed Cabin
We stayed at this property in the summer as a weekend away. It was a great location and had a fun classic cabin theme. The house had everything we needed and had plenty of space to hang out.
Se hospedó 3 noches en julio de 2020
Respuesta de VrboOwner, el 25 ago. 2020
Hello Adam, Thank you for taking the time to write us a review. We are so happy to hear that this property Moose Haven was all you expected in a home and that you and your group got to enjoy their stay. Having a home that is in a good location as well as being clean and cozy sounds like the perfect vacation. We hope that some friendly yet competitive competition was going on while playing pool in the game room. Talk about the views in Big Bear, they are breathtaking. Hopefully, you were able to see one or two of our amazing sunsets. Come back again, Destination Big Bear
Opinión verificada
10/10 Excelente
Melissa
18 ago. 2020
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Perfect place
Five stars!
Se hospedó 3 noches en julio de 2020
Respuesta de VrboOwner, el 19 ago. 2020
Hello Melissa, Thank you for taking the time to write us a review. We are so happy to hear that this property Moose Haven was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Opinión verificada
10/10 Excelente
Theodore H.
18 ene. 2020
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great yard!
This property has a great backyard, we enjoyed sledding and playing at the property for two whole days.
Se hospedó 3 noches en enero de 2020
Respuesta de VrboOwner, el 2 abr. 2020
Thank you Theodore, to give such a nice review. I'm pleased we were able to make things better and I hope we see you again soon.
Opinión verificada
8/10 Buena
Darla Martin T.
24 may. 2026
Se hospedó 2 noches en abril de 2026
Acerca del anfitrión
Anfitrión: Destination Big Bear
Idiomas:
inglés, español
Anfitrión Premium
Se distingue por ofrecer una buena experiencia a sus huéspedes