SPACIOUS PRIVATE 3 BEDROOM HOME, HEATED POOL. NEAR LAKE & BRIDGE, SHADED PATIO

Tim— We enjoyed hosting you. Unfortunately, the COVID pandemic was just starting to unfold during your stay. We are glad you enjoyed your stay to the best of your ability even with limited social opportunities outside of the house. Thank you for being a great guest.

Jackie-- Thank you for your review. We are glad that you enjoyed the home size, location, heated pool, large closets, screened patio, master bathroom, and kitchen. We are sorry that some of the other items were not to your liking, and we want to take time to respond so others can understand your comments. (1) As noted in the listing, the home has 3 new Samsung HD Smart TVs installed this year. While we can't control the programming that you choose to watch, the TVs are equipped with an HD Antenna and the ability to sign into your own Netflix, Amazon Prime, Disney, or Hulu account if you choose. (2) The thermostat is a standard thermostat. It is user adjustable, and you could have changed the temperature to your liking. There is central heat and AC in the home. (3) The furniture is not from a secondhand store. Our other guests actually find it very comfortable! There is a large leather couch and two leather recliners in the family room. The beds have new bedding this year, and the mattresses are either new this year or in excellent condition. (4) It is expected for longer stays that you will need to do laundry in the home's laundry room. However, we provide bath towels, hand towels, wash cloths, and a separate pool towel for every guest. If additional linens are necessary, you just needed to ask. (5) The dishwasher was older (but not from the 1940s as suggested). As you noted, it was replaced after your stay with a brand-new dishwasher. As per our routine, we did check in by text and phone during your stay, and we were available as needed. The only concern you noted was not understanding the TV, and we did send someone out to help you with the technology. We are glad you enjoyed your stay, overall. We would have been happy to help you through any of the other issues if you had called with concerns. We hope that others will see that many of the issues that were raised had simple solutions, and we are just a phone call away. Thanks for staying with us.