4/10 Mala
Sara H.
20 feb. 2025
No le gustó: Limpieza, check-in, comunicación
Maintenance issues, in great location!
Before arriving, we had emailed our request for pool heating. No response or acknowledgement. Tried via text and VRBO messaging - still no response. Finally left a voicemail, and received a text and then again No follow up! We arrived to the house after dark and all lights were off. The first impression of the house was updated but run down.Although the kitchen had been nicely updated, it was not stocked well. Plenty of utensils, but very sparse on bowls, plates, glasses. The pans and knives have seen better days, and everything seemed dirty. Items didn’t come out clean from the dishwasher, even after rinsing. We struggled cooking simple meals - the kitchen didn’t have simple items such as a carrot peeler or mixing bowls for cooking.On day 2 the kitchen sink started clogging.The hot tub was cold - 74 degrees when we arrived. The pool was 71 degrees. Even after maintenance came out, the pool only reached 74 degrees, during our stay.All rugs, carpets, and cushions on the indoor couch needed serious cleaning.The outdoor cushions were soaking wet and dirty. We dried them out in the sun the next day, and covered them with towels for use. Blinds were damaged and (1) of the beds in the dual bedroom was damaged and squeaked terribly.The tub drain was clogged and the overflow cap had fallen off and looked dirty. The hot tub was not cleaned properly, fake lashes and full of lint. Unfortunately the cumulation resulted in significant loss of time to enjoy our stay!
Sara H.
Se hospedó 4 noches en febrero de 2025
