2/10 Terrible
Engin U.
18 dic. 2024
Le gustó: Check-in y comunicación
No le gustó: Limpieza y veracidad del anuncio
DIRTY, UNSAFE, listing is misleading, Cayman Villas is hard to deal with
Bottomline: Nautilus 2 is DIRTY and UNSAFE and the management company Cayman Villas is terrible to deal with (we booked on VRBO but Cayman Villas makes you sign a one sided contract and takes your money). We checked out after a few hours of checking in and went to a clean and safe hotel. Cayman Villas said the place is "spotless" and claimed the hair is our hair even though we don't have long dark hair. They refused to issue refund, after days of back and forth they refunded only half. I don't recommend booking this place or dealing with VRBO or Cayman Villas. Here are the details:
Kitchen: food crumbs, white powder on the kitchen counters. The dish sponge and dishdrying mat were filthy with brown and black stains. There is a piece of old and dirty duct tape covering a hole on the kitchen sink.
There was a large clump of hair in the shower drain: gross. There was hardly any water pressure. No shampoo.
Blood stains on the sheets and brown smears and stains on the blanket.
There was hair, pubic hair, and dead bugs on all vanities and toilets, a bath mat heavily stained by what looked like urine and a very old, crusty brown toilet brush I would not touch with a glove. Dry toothpaste smears and hand prints on all bath faucets.
The front door is NOT SAFE: there is no metal plate on the door jamb for the deadbolt to go in and it is exposed from the outside. The security chain link inside the door frame has nothing to attach to on the door, it is useless.
Terrible
Engin U.
Se hospedó 3 noches en diciembre de 2024
