2/10 Terrible
khronicles of k.
28 feb. 2025
Le gustó: Comunicación y ubicación
No le gustó: Veracidad del anuncio
Run!
The keypad was not working at time of check-in. I was able to reach a representative who explained the issue was throughout all of their properties and was able to unlock it from a remote location. The code was fixed within 15 mins. The pool was not warm at all and the fountain did not work. The jacuzzi tub did not even fill half way. The main level back door was left unlocked along with numerous windows. It took both my husband and myself to hold the windows down to lock them securely. The video game joysticks are warn and so the game does not operate correctly or timely. Upon entering the cabin it smelled freshly cleaned and looked that way as well. We shortly found out that was not the case. The property was infested with roof rats and mice who have a massive nest under the jacuzzi tub littered with urine, feces and the food they've collected. They run throughout the cabin all hours of the day and night. The manager did call pest control to the property, where we also had them treat for roaches! The hot tub worked as advertised. The living room offered reading in the form of two guestbooks dating back to 2018 and time-stamping the fact that the majority of the problems were ongoing. After being told no refunds are offered under any circumstances and unable to sleep at night due to critters. We were able to come to an arrangement to be transferred to another cabin about 20 mins away. Please don't waste your time and money to stay at this cabin!
khronicles of k.
Se hospedó 2 noches en febrero de 2025
