6/10 Aceptable
Ashley N.
2 oct. 2024
Le gustó: Check-in y ubicación
No le gustó: Comunicación
Pictures look better than in person - rental co awful!!
First off, I was very surprised once we got into the condo at how the pictures looked so much better than in person. One HUGE flaw is the sliding bathroom door which cannot close all the way. How it is designed leaves a large gap on one side… no privacy… As far as cleanliness, it was ok but looked like what you get in a hotel. Probably a quick run through by cleaning staff without really taking time to clean. I found hair on the floor and in the shower. One thing I also didn’t like was that they gave you one small hotel soap to wash your hands with… I expected at least a small bottle of hand soap in the bathroom. Other than that, this condo was good.
My worst experience here was with the rental company. We came down on a Monday and couldn’t find the office. We had to call to get directions… for some reason my gps wasn’t registering the address. That was t a huge deal and someone answered and helped me. You don’t actually see anyone, just pick up a packet with your keys inside… no biggie. The problem came the next day. Unfortunately, Hurricane Helene decided to come our way so we decided to leave early to miss it. The 2nd day (Tues) I called the rental office several times and even left a message and no one would answer or call back. I wanted to see if we would be getting any notifications about the hurricane. Finally when we were headed to the store that afternoon, we stopped by the office bc we couldn’t reach anyone. The girl looked surprised when I rang The
Ashley N.
Se hospedó 2 noches en septiembre de 2024
