4/10 Malo
Jeffrey
30 de julio de 2024
No le gustó: Limpieza, condiciones de la propiedad, comunicación
Health hazard and disorganized
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I understand that some accommodations are listed as ‘quaint’, ‘rustic’ and ‘cozy’. But there’s a fine line between rustic and dilapidated. This place crosses that line. I’m fine with cabins looking like old cabins. The problem with ours was that every drawer – including the cutlery drawer, clothing drawers, and shower basin – was littered with mouse droppings. We have photos. This is a health hazard.
Other issue I had was the host waited until the morning of check-in to actually send us details about which cabin we were in and the key info. Since our phone number changed (meaning texting wouldn’t work) while in USA, I checked emails up to 5 hours prior to arrival. No notice from host. Then when we arrived on site there was no signage indicating where the office or manager was located. Had to go through VRBO call centre. Could have been avoided if host had simply sent info at least 24 hours prior to arrival. Worst VRBO experience ever (and we own a recreation property ourselves listed on VRBO).
Jeffrey
Se hospedó 2 noches en julio de 2024