2/10 Terrible
Araya R.
28 oct. 2025
Le gustó: Check-in y ubicación
No le gustó: Limpieza, comunicación, veracidad del anuncio
The property's appearance was consistent with the provided photographs; however, a persistent damp, stagnant odor was evident throughout our stay. Upon arrival, a note on the refrigerator detailing the amenities and door damage. The towels, kitchen utensils, and essentials exhibited a similar smell, and the kitchen was minimally equipped. During our stay, the non-stick liner of the pot detached onto our food, necessitating the disposal of our dinner. Furthermore, the floor was extremely dirty, requiring us to mop during our stay. The windows were excessively dusty and dirty. Additionally, the power and internet services were interrupted, and the owner was unreachable. We were unable to utilize the family room, fire pit etc. Multiple phone calls, voicemails, and text messages were made, but there were no response. We also contacted Vrbo via email with supporting photos and videos, but the host did not respond to either party. The host eventually responded the following morning at 3 AM, with a text message stating, 'The power is out in Fish Creek. There's nothing I can do about that. There must have been some storm or something that happened that knocked the power out. That house is around. You were out of electricity as well from what I understand. I'm very sorry.' Notably, there was no power outage. No storm. Regrettably, the favorable reviews prompted us to book this stay. Due to numerous issues, we had no other choice but to depart earlier. Wouldn't recommend host and stay.
Araya R.
Se hospedó 3 noches en octubre de 2025
